10betReviews 

741
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

So, before the World Cup, I signed up and started using their service. But then, all of a sudden today, I couldn't log in! I tried resetting my password, but no dice – still couldn't get in. I even t... See more

Rated 4 out of 5 stars

I think the betting experience is very good on this website. The user interface is also excellent. The site also rewards you, the more you play and I also have a dedicated relationship manager who is... See more

Rated 3 out of 5 stars

Not many odds. For example rugby Union, no alternative handicap, or just 3 or 4. We can’t choose like on bet365. Also, biathlon you never put any live. Same for Cycling it’s very rare. Poor offe... See more

Rated 2 out of 5 stars

This company started of reasonable but has since fell well short of any decent standard. An odd free €10 bet on promotions, but they are scarce, and altho they say they are automatically added, they n... See more

Company details

  1. Betting Agency
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Written by the company

At 10bet, it’s all about you. With over 20 years in the game and a constant push to improve, we’ve shaped a 10/10 betting experience with quality at every level. From standout casino games and the newest slots to a wide selection of sports markets and sharp odds, everything’s built for speed, clarity and reliability. Add in smart features, exciting promos and expert support, and you’ve got your go-to for casino and sports betting. 10bet. For the bettor.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.7

All reviews

(741)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid!

Avoid - much better options out there!

As soon as you seek to withdraw, they abuse the KYC system and withhold funds, making it incredibly difficult to withdraw. Also pester for positive Trustpilot reviews, so they're obviously aware of this criticism and keen to change the narrative!

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Honest opinion.

Not the greatest start. Iv only just joined and every game glitches. And the ones that done glitch are like eating money machines. I feel like I'm miles away from seeing a feature.

I'll change this review. If I have a better experience later.

I'll try one more go at it.

I expected better as the reviews are good.

But I'm starting to think there fake. The good ones

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Awful site with the worst service ever…

Awful site with the worst service ever for their customers. You go on live chat and nobody ever appears or any warning of where you are in the queue and whether you will get answered at any point. Absolute joke of a company that offer the customer anything of any use and the platform is probably the worst out there for the customer. Please AVOID AVOID AVoID at all costs bet 365 give you brilliant offers every week without having to ask unlike these cowboys. You can always tell a terrible company they won’t respond on any platform .

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

As you can see Marcus down below is a…

As you can see Marcus down below is a complete noob when it comes to gambling thinks it's the best casino 😂 wager £50 on sports and I've one of the new signing scores today you win £5 bet or I could just go live sport bet and bet £10 and get £10 free bet you 🤡 who the hell will fall for these promotions absolutely the worst any deluded idiot who says this casino is good is dumb

August 13, 2023
Unprompted review
Rated 1 out of 5 stars

Placed a horse bet only to find out…

Placed a horse bet only to find out they don't do live streaming and had to watch it somewhere else
They also don't take bets on half the techs ltracks as they don't have a license for them.

The sports odds are not competitive at all.

All you people giving them 5 stars should be embarrassed especially name checking people who work there

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

You are doing a great job

You are doing a great job, great service, fast deposit and withdrawal, great attention, thank you very much for everything you do 🌹 And a special thanks to Mrs. Doby for her constant communication

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Malakaj123

Malakaj123

I have registered on 10bet on 26/05/2023
Deposited 100 and won 1400 requested a withdrawal 2 days later my access to the website was denied got and email to submit verification details. After submitting all proofs requested also doing a video call i get an email stating my account has been closed due to section 3.5 and 16 which has multiple reasons on there.

I have asked the casino to give me the exact reason for the account closure multiple times and got nothing but the same reply section 3.5 and 16.

I then asked the casino how do i start a complaint process and got a reply saying we have looked at your complaint and are not gonna change our decision is final even tho i have not even started my complaint only asked how do i start one.

When i registered i used my partners card details to deposit with his permission.

My only reason that i think my account was closed was because i used my partners details to deposit but in section 4.4 it states that if deposited with different account details they will request permission of authorisation and request documents from card holder.

I have told them that if they need any documentation from my partners any proofs that he will be happy to provide that.

But still got the same reply that their decision is final.

Do not use this casino you will get scammed if anyone needs any proof will be happy to share with you guys so you dont become a victim they have played with my emotions if you win your account will get closed and you wont be payed outt!!!!!!!!

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Never encountered any problems on this platform . No problems with deposits or withdrawals. The customer service is very good and helpful. Totally satisfied !

Special thanks to my VIP account manager , Dobrinka Gadzheva for being always helpful and cooperative

June 4, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Betting Experience - Highly Satisfied and Impressed!

I am delighted to share my outstanding experience with 10bet.com, a betting company that has left me extremely happy and satisfied. From their efficient withdrawals to their commitment to security, this website has proven to be a reliable and innovative platform that I highly recommend.

First and foremost, I want to emphasize the speed and ease of the withdrawal process at 10bet.com. Withdrawing my winnings was a breeze, and I appreciated the promptness with which my requests were processed. This level of efficiency demonstrates the company's dedication to ensuring a seamless and hassle-free experience for their customers.

Furthermore, 10bet.com is a secure website that prioritizes the protection of personal and financial information. As someone who values online safety, I found great comfort in using their platform. The robust security measures in place at 10bet.com gave me peace of mind, allowing me to focus solely on the excitement of placing bets.

What truly sets 10bet.com apart is their innovative approach to customer engagement. The introduction of the 10bet Club is a testament to their commitment to customer satisfaction. Being a part of this club has allowed me to actively participate in exciting new projects and initiatives, making my betting experience even more enjoyable. The company's dedication to involving customers in their innovative ideas is truly commendable.

I cannot stress enough how amazed I am by the 10bet Club. It has added a new level of excitement and engagement to my betting journey. The opportunities and rewards offered through this club have exceeded my expectations, and I have had an amazing experience being a part of it.

In addition to their excellent service and innovative ideas, I must highlight the efficiency of the customer care team at 10bet.com. Whenever I had a question or needed assistance, their support was readily available, responsive, and effective. The dedication and professionalism of the customer care team further contribute to the overall positive experience I've had with 10bet.com.

While 10bet.com has already provided me with an exceptional betting experience, I would suggest that they consider expanding their selection of slot providers. Although their current range is satisfactory, the addition of more providers would offer customers like myself an even wider variety of options for entertainment.

In conclusion, I wholeheartedly recommend 10bet.com to anyone seeking a top-tier betting experience. Their fast withdrawals, commitment to security, innovative ideas like the 10bet Club, and efficient customer care make them a standout betting company. I am extremely satisfied and happy with the service they provide, and I encourage others to join and enjoy the exceptional experience offered by 10bet.com.

May 29, 2023
Unprompted review

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