10to8 Reviews 

418
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Horrendous customer service, state they have sent you notification of changes and renewals due which are never received. Insist on further notice being required when it’s already been given to cancel,... See more

Rated 1 out of 5 stars

Des escrocs. Si la solution fonctionne en revanche, ils ne répondent à aucune demande d'arrêt de prélèvement sur CB. Obligé de changer de carte bancaire à mes fais. Une honte. Swindlers. If the solut... See more

Rated 3 out of 5 stars

Used to be better, but browser support on safari and chrome has been terrible recently. Can’t use at all on safari on iPad as menu doesn’t appear, on chrome desktop often search fields fail to populat... See more

Company replied

Rated 1 out of 5 stars

Our organisation has had a major problem with 10to8, which is having a significant effect. It has been many weeks since this was first reported, and despite promises the problem hasn't been addressed.... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

10to8 is free all-in-one appointment scheduling and online booking software trusted by over 50,000 businesses worldwide. With 10to8 appointment scheduling, customers can book your free slots and the services that you specify. What's more, with automated SMS & email reminders, coupled with 2-way chat you can be sure that your business will reduce appointment no-shows, improve customer communication, coordination, and win more business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

418 reviews

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1-star

No recent history of asking for reviews

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1.3

All reviews

(418)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the best for appointments

I did many hours of research, looking at just about all competing offerings before deciding to use 10to8 to generate my appointments. I truly believe that they have really nailed it with all the features and different price points, not to mention their support. I would recommend it to all my family and friends.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

My clients really appreciate the…

My clients really appreciate the reminders for their appointments and in turn I don’t experience problems with missed appointments. I would definitely recommend 10 - 8.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Simply the best

I used 10to8 to book phone or video calls with clients. Online booking has eliminated having to go back and forth trying to work out a time to meet by email.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Super Product

Super Product! Very easy to set up with multiple calendars and the follow up process with customers works very well.

January 22, 2020
Unprompted review
Rated 4 out of 5 stars

Overall I am very pleased with 10to8

Overall I am very pleased with 10to8. The main concern I have is if you have an issue, it takes a while to receive a written response. Also, my calendar often doesn't sync automatically, so I have to go in and do it myself.

I have recommended this system to others and I do think it is a good option for calendaring.

January 22, 2020
Unprompted review
Rated 4 out of 5 stars

recommendations

I like working with !0to8; easy system but I would like to be able to book multiple services for the same client without having to reselect all her information and would like them to receive only one confirmation notification including all services. Also, I would like the system to avoid creating multiple time the same client information (avoiding merging them for no reason)

January 22, 2020
Unprompted review
Rated 4 out of 5 stars

10 to 8 has been a very user friendly…

10 to 8 has been a very user friendly experience both for myself and my clients-
I gave it 4 stars since there are a few things that would make my experience easier - more photos on the booking page - the ability to block certain clients - the ability to have repeat clients automatically under one account not multiple - to help see appointment history . And the ability to send messages to clients reminding them to book within a certain time frame after their appointment .

These additions I would like to see are customized to my needs but overall 10 to 8 is fantastic . I have had several friends add it to their business .

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Love it

Love it.
The only thing I would change is the wording, for the text message, on the free account.
From - don't forget
To "Remember your appointment"

This way you are setting the client to remember!

Words are very powerful to our brain.

Other than that, I think it's wonderful.

Thsnk you for providing s great service.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

As a small business owner

As a small business owner, I am able to take advantage of the "no cost to me" appointment setter option. I greatly appreciate this because I do not exceed more than 25 client bookings in a month (up to 100 at no cost). I am able to offer all my services in a nice organized manner, and clients find me easily enough. They have no challenges booking an appointment. All runs smoothly: I receive immediate notice of a booking and have the "option" to finalize (not an automatic acceptance for client) , clients get reminders, and this saves on my own time. This is a great service for massage therapists who manage their own practice. And even though I am in the USA, the team at 10 to 8 gets back to me by email in an adequate time frame for any troubleshooting.
A win, win for me and my clients. Thank you!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

10to8 is excellent for my tutoring business

I signed-up for 10to8 when my tutoring business started to expand. It has been fantastic for me because I can book students and set it up, so they have reminders one day and 1-hour before their appointment. I have significantly fewer no-shows or last-minute cancellations. Also, 10to8 makes it easy for my students to schedule and reschedule their appointments. Thank you, 10to8, for making scheduling much easier and smoother.

January 22, 2020
Unprompted review

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