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10X Health System Reviews 1,766

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,621 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often noting improvements in energy levels, sleep, and overall well-being. Many appreciate the personalized approach to supplements based on genetic testing, and the staff is consistently praised for being helpful, knowledgeable, and supportive. However, some people were dissatisfied with the ordering process, experiencing delays in shipping and difficulties with managing or canceling orders. There were also occasional concerns about customer service, with some reviewers reporting unhelpful responses or issues with follow-up regarding product returns or dosage inquiries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness, knowledge, and dedication. Many... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick ordering, fast turnaround... See more

Customer service

Users describe ambiguous interactions with customer service. While many reviewers praise specific agents for... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the products, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little disappointed after I took the methylation test and did not hear back from anyone. When I sent my review I immediately was in contact with Andrew S. Who has been great with answering que... See more

Company replied

Rated 4 out of 5 stars

So l had the methylation test and found out my results was COMT, I was helped by Fabinne and have started my suggested pills. I see a little better sleeping and no major changes noticed. I was asked... See more

Company replied

Rated 4 out of 5 stars

I always get what I ordered but I never know what is coming from who. I’ll get four different things and receive shipping info but it never says what it is or where it’s coming from. It would be nice... See more

Company replied

Rated 3 out of 5 stars

Hard to navigate where to find clear results. Also trying to change or cancel or pause orders is confusing to find out how. I tried to push my order back every two months because I just had to much. A... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Thanks everything is awesome 👌

Thanks everything is awesome 👌

April 17, 2026
10X Health System logo

Reply from 10X Health System

Hi Malachi,

Thank you so much for your feedback. We are thrilled to hear everything has been awesome!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 1 out of 5 stars

I keep getting auto billed and I’m not…

I keep getting auto billed and I’m not ordering anything

April 18, 2026
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Reply from 10X Health System

Hi Brian,

I am glad a team member was able to connect with you and get this resolved. I also want to apologize for any inconvenience this may have caused.

If you need anything further or have any additional questions, please feel free to reach out. We are always happy to help.

-10X Health Support Team

Rated 5 out of 5 stars

The explanation of my results

The explanation of my results

March 13, 2026
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Reply from 10X Health System

Hi Josh,

Thank you for your feedback. We are so glad to hear you had a positive experience with the explanation of your results!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

One of the items I ordered that is on…

One of the items I ordered that is on my receipt did not come in. still waiting on 10x to correct the problem. thank you

April 15, 2026
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Reply from 10X Health System

Hi James,

Thank you for sharing your feedback. We are sorry to hear one of the items on your receipt was missing from the order.

Your concierge will be reaching out to assist and help get this resolved for you. We appreciate you bringing this to our attention.

-10X Health Support Team

Rated 5 out of 5 stars

Outstanding customized service!

My account representative has been knowledgeable, pressure free and accessible.

April 24, 2026
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Reply from 10X Health System

Hi David,

Thank you for sharing your feedback! We are so glad to hear your account representative has been knowledgeable, pressure free, and accessible throughout your experience.

We truly appreciate your support and you taking the time to share your experience with us! We will also be sure to share your kind feedback with your representative.

-10X Health Support Team

Rated 2 out of 5 stars

Too many pills!!

Too many pills!!! I can’t keep them straight. I am experiencing increased joint and foot pain. Not what I was expecting.
My husband has prepackaged service, I thought that was what I was getting also.

April 24, 2026
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Reply from 10X Health System

Hi Carin,

Thank you for sharing your feedback. We are sorry to hear the process has felt overwhelming and has not matched what you were expecting.

We understand how difficult it can be to keep track of multiple supplements, especially when you were anticipating a different format. We take feedback like this very seriously, and your concierge will be reaching out directly to make this right and support you every step of the way.

-10X Health Support Team

Rated 5 out of 5 stars

I’m 60 years old - The Best Is Yet To Come

I’m 60 years old, and for most of my life I believed I was doing everything right. I worked out regularly, ate what I thought was a healthy diet, and tried to take good care of myself. But I still didn’t feel good. I lived with daily chronic pain, inflammation, anxiety, water retention, and a general sense that something just wasn’t right. Every time I went to the doctor, I was given more medication to mask the symptoms instead of finding the cause.

Then I heard Gary Brecka on a podcast. I was skeptical at first, but everything he talked about lined up exactly with what I was experiencing. I decided to take the 10X Health Precision Genetic Test, and it changed everything.

After starting the recommended supplements, I feel better than I have at any point in my life. My symptoms are gone. My energy is back. I’m back in the gym. And for the first time, I feel like I’m actually supporting my body instead of fighting against it.

This has improved my health more than anything I’ve ever tried.

April 24, 2026
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Reply from 10X Health System

Hi Lisa,

Thank you so much for sharing your story!

We are truly honored to hear that the Precision Genetic Test and recommended supplements have made such a meaningful difference in your life. It is incredible to know that after years of dealing with chronic pain, inflammation, anxiety, water retention, and low energy, you are now feeling better than ever, back in the gym, and finally experiencing the kind of progress you had been searching for.

Stories like yours mean so much to us, and we are grateful to be part of your health journey!

-10X Health Support Team

Rated 4 out of 5 stars

I love everything about 10x

I love everything about 10x, except your shipping.

April 24, 2026
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Reply from 10X Health System

Hi Jonna,

Thank you for sharing your feedback.

We are so glad to hear you love so many aspects of 10X! We also appreciate your honest comment regarding shipping, as feedback like this helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 1 out of 5 stars

Disgusted...

I told my concierge I was going to be out of town and we held my delivery to coincide when and where I would be. The product was mailed to the wrong address. Then I waited weeks for another mailing to my correct address and I received my peptide without bacteriostatic water to mix with. Again I waited weeks for that to be mailed. On top of all that, I traveled to my Pennsylvania home approximately a month after all this started, discovered the initial mailing that was sent to the wrong address sitting on my front porch. I opened the package and it to was pentadeca arginate in powder form and NO bacteriostatic water to mix with. Unreal, I would give you a ZERO if it was a choice

March 10, 2026
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Reply from 10X Health System

Hi Bernard,

Thank you for sharing your feedback. We are truly sorry to hear about this experience and understand how frustrating it must have been to deal with multiple delivery issues and missing items.

We take feedback like this very seriously, and your concierge will be reaching out directly to make this right and support you every step of the way.

-10X Health Support Team

Rated 5 out of 5 stars

Great supplements

I've found 10X products seem more balanced than the others. They are always shipped in fine condition and on time.

March 24, 2026
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Reply from 10X Health System

Hi Paul,

Thank you for sharing your feedback! We are so glad to hear you have found 10X products to feel more balanced than others and that your orders have consistently arrived on time and in great condition.

We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 5 out of 5 stars

The supplements came in good time

The supplements came in good time. I'm excited starting the next phase in improving my health. I've spoken with Megan from AZ about my Methylation test. She was very informative and will follow up with me in the next month. Great experience so far.

April 14, 2026
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Reply from 10X Health System

Hi Nicole,

Thank you for sharing your experience. We are glad to hear the supplements arrived in good time and we are also excited for this next phase in improving your health!

It is also wonderful to know Megan was informative and that your experience has been a great one so far. We will be sure to relay your kind feedback to Megan as well!

-10X Health Support Team

Rated 5 out of 5 stars

damaged seal

A bottle of Optimized came in with a damaged seal. I sent an email to the wrong email initially and even then, 10X text me directly and solved the issue.

April 19, 2026
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Reply from 10X Health System

Hi Gordon,

Thank you for sharing your experience.

We are truly sorry the bottle of Optimize arrived with a damaged seal, but we are glad our team was able to reach out directly and help resolve the issue for you!

We truly appreciate your feedback and your support!

-10X Health Support Team

Rated 2 out of 5 stars

all abt sell sell sell

all abt sell sell sell, try to get a appointment for Blood draw in morning time and contract must be for after lunch only. looked out 4 months. emailed back 4 days ago and no response. same this as initial sign up. immediately get money and then seems like computer contact only.

April 16, 2026
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Reply from 10X Health System

Hi Ricky,

Thank you for sharing your feedback. We are sorry to hear the experience left you feeling this way. We take feedback like this very seriously, and your advisor will be reaching out directly to help improve the process for you and support you every step of the way.

-10X Health Support Team

Rated 5 out of 5 stars

Best multivitamin ever!

Best multivitamin ever!! Highly recommend!

April 23, 2026
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Reply from 10X Health System

Hi Lorie ,

Thank you so much for your amazing feedback. We are thrilled to hear you feel this is the best multivitamin ever and truly appreciate your recommendation!

Your support means a great deal to us, and we are grateful you took the time to share your experience.

-10X Health Support Team

Rated 5 out of 5 stars

Tons of great info

April 23, 2026
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Reply from 10X Health System

Hi Pat,

Thank you for your feedback. We are so glad to hear you found the information helpful and valuable.

We truly appreciate your support and you taking the time to share your experience with us and are here for you every step of the way!

-10X Health Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

March 19, 2026
10X Health System logo

Reply from 10X Health System

Hi Charlie,

Thank you for your feedback. We are so glad to hear your delivery was fast. We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 4 out of 5 stars

Like the product

Like the product, but slow response.

April 23, 2026
10X Health System logo

Reply from 10X Health System

Hi John,

Thank you for your feedback. We are glad to hear you like the product, and we also appreciate your honest comment regarding the response time.

Feedback like this is valuable as we continue working to improve the overall customer experience and we will have a team member reach out to you directly.

-10X Health Support Team

Rated 3 out of 5 stars

Underwhelmed

Had some issues with follow up. Never was sure of correct dosages. Had an issue with injections and over diluted. I asked for revised dosage due to mixup and it never came. Still have a vile. Life is busy and it was difficult to understand what results each supplement was for.

I am still taking the Optimize and MTHF and still have some others but not sure what to do with them and why.

April 22, 2026
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Reply from 10X Health System

Hi Frank,

Thank you for sharing your feedback. We are sorry for the confusion around dosage guidance, and understanding how to take the supplements. We take feedback like this very seriously.

Your advisor has reached out directly to assist, and we want you to know we are here to support you. We truly appreciate you bringing this to our attention.

-10X Health Support Team

Rated 5 out of 5 stars

My NP

My NP, Lauren is GREAT!

April 4, 2026
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Reply from 10X Health System

Hi Stephanie,

Thank you for your feedback. We are so glad to hear Lauren has made such a positive impression and we will be happy to relay your feedback to her!

We truly appreciate you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

I had a subscription for 2 bottles…

I had a subscription for 2 bottles every cycle. I pay for 2 bottles and only got 1. When I reached out, they responded quickly and 10X Health is sending the missing bottle and have been very helpful.

March 1, 2026
10X Health System logo

Reply from 10X Health System

Hi Ron,

Thank you for sharing your experience. We are glad our team was able to respond quickly, assist you, and arrange for the missing bottle to be sent. It is great to hear the issue was handled helpfully, and we truly appreciate you taking the time to share your feedback.

-10X Health Support Team

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