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10X Health System Reviews 1,765

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,621 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often noting improvements in energy levels, sleep, and overall well-being. Many appreciate the personalized approach to supplements based on genetic testing, and the staff is consistently praised for being helpful, knowledgeable, and supportive. However, some people were dissatisfied with the ordering process, experiencing delays in shipping and difficulties with managing or canceling orders. There were also occasional concerns about customer service, with some reviewers reporting unhelpful responses or issues with follow-up regarding product returns or dosage inquiries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness, knowledge, and dedication. Many... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick ordering, fast turnaround... See more

Customer service

Users describe ambiguous interactions with customer service. While many reviewers praise specific agents for... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the products, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little disappointed after I took the methylation test and did not hear back from anyone. When I sent my review I immediately was in contact with Andrew S. Who has been great with answering que... See more

Company replied

Rated 4 out of 5 stars

So l had the methylation test and found out my results was COMT, I was helped by Fabinne and have started my suggested pills. I see a little better sleeping and no major changes noticed. I was asked... See more

Company replied

Rated 4 out of 5 stars

I always get what I ordered but I never know what is coming from who. I’ll get four different things and receive shipping info but it never says what it is or where it’s coming from. It would be nice... See more

Company replied

Rated 3 out of 5 stars

Hard to navigate where to find clear results. Also trying to change or cancel or pause orders is confusing to find out how. I tried to push my order back every two months because I just had to much. A... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

The 10X Health team stays on top of my…

The 10X Health team stays on top of my health like no other health care provider does. From the check-in messages and status calls to the careful evaluation of an extensive blood panel, the team works tirelessly to optimize my health. The customized protocols have increased my energy, reduced my weight and improved my sleep. Feeling great! Thank you 10X Health!

March 20, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Todd,

Thank you so much for sharing your experience. We are thrilled to hear the 10X Health team has provided such a high level of support throughout your journey!

It is wonderful to know the check-ins, status calls, detailed blood work evaluation, and customized protocols have helped improve your energy, weight, and sleep.

We truly appreciate your kind words, your support, and you taking the time to share your feedback.

-10X Health Support Team

Rated 5 out of 5 stars

I had such an exceptional experience at…

I had such an exceptional experience at 10X working with Jillian Banayan.

From the start, she was super kind, easy to talk to, and really took the time to listen to what was going on with me. I never felt rushed or brushed off—instead, I felt like she actually cared and wanted to help me figure things out.

She also did an amazing job explaining things in a way that made sense, without being overwhelming. She is super knowledgeable and I walked away feeling more informed and confident about my health, which meant a lot.

You can tell she genuinely cares about her patients. It made the whole experience feel comfortable and positive, and I’m really grateful for that.

Highly recommend working with Jillian at 10X.

April 29, 2026
Unprompted review
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Reply from 10X Health System

Hi Shayda,

Thank you so much for sharing this wonderful feedback. We are thrilled to hear you had such an exceptional experience working with Jillian Banayan!

It is especially meaningful to know she made you feel heard, supported, and cared for throughout the process, while also explaining everything in a way that felt clear and empowering.

We truly appreciate your kind words and recommendation, and we will be sure to share this feedback with Jillian as well.

-10X Health Support Team

Rated 5 out of 5 stars

At this moment I feel better than…

At this moment I feel better than before ,hopping this continuing working on me,

April 26, 2026
10X Health System logo

Reply from 10X Health System

Hi Alma,

Thank you for sharing your feedback. We are so glad to hear you are feeling better than before, and we truly hope that continues for you as well!

We appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

I ordered 1 bottle of the 10x…

I ordered 1 bottle of the 10x Multivitamin and I was thoroughly impressed. From the time I ordered until the time I received them was super fast. Two week later I reordered and will now have them auto shipped.

April 6, 2026
10X Health System logo

Reply from 10X Health System

Hi there,

Thank you so much for sharing your experience. We are thrilled to hear you were so impressed with the 10X Multivitamin and that your order arrived so quickly. It is also wonderful to know your experience was strong enough to bring you back for a reorder and auto-ship setup.

We truly appreciate your support and your kind feedback!

-10X Health Support Team

Rated 5 out of 5 stars

10X worked for me

I did the genetics testing, followed by the blood work… Found out I needed some pretty serious help. That’s where 10X Health steps in. The analyzed my genes and blood work, then put me on a program that was right for me. I’ve lost 33 pounds, gained muscle, and at 49 years old I feel like I’m in the best shape of my life. If you’re thinking about doing this, do it! You’ll thank yourself later!

April 28, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Jason,

Thank you so much for sharing your experience. We are thrilled to hear the genetic testing, blood work, and personalized program helped guide you toward such meaningful results. Losing 33 pounds, gaining muscle, and feeling like you are in the best shape of your life at 49 is an incredible accomplishment and be proud of yourself for putting in the effort!

We truly appreciate your support, your recommendation, and you taking the time to share your journey with us.

-10X Health Support Team

Rated 5 out of 5 stars

Nurse Stephanie and my wellness coach…

Nurse Stephanie and my wellness coach Jen answer all questions about products, Jen answers all phone calls and helps us with all questions even sending us videos to explain! I love that she takes the products also, makes me feel safe!

April 28, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Kathy,

Thank you so much for sharing your experience. We are thrilled to hear Nurse Stephanie and Jen have been so supportive in answering your questions and helping guide you through the process.

It is especially wonderful to know Jen’s responsiveness and the extra care she puts into explaining things, including sending videos, has helped you feel informed and comfortable.

We truly appreciate your kind words and support, and we will be sure to share your feedback with both Stephanie and Jen as well!

-10X Health Support Team

Rated 5 out of 5 stars

Brooke is hands down the best

Brooke is hands down the best. Listen …. I am needy (lol) & I ask 1000 questions. And she is there every time to answer all of them. Beyond helpful. There are a ton of companies that will write you prescriptions, that’s easy. The follow up and the 2 times per week texts messages checking in and answering all my questions is what really matters. And Brooke is absolutely the best. She has been so helpful in teaching me and helping me understand every single thing that I’m putting inside my body.
Thank you !!!!

April 28, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Scott,

Thank you so much for sharing this wonderful feedback. We are thrilled to hear Brooke has been such a consistent source of support for you and that she has been there to answer your questions every step of the way!

It is especially meaningful to know her follow-up, regular check-ins, and dedication to helping you understand everything you are putting into your body have made such a difference in your experience.

We truly appreciate your kind words and support, and we will be sure to share this feedback with Brooke as well!

-10X Health Support Team

Rated 5 out of 5 stars

10X has been a game changer and a life…

10X has been a game changer and a life saver for me I feel like a teenager again! I’m a new mom and feel like now I can keep up with my daughter as she grows unlike before I needed a nap everyday and was always tired now I can go all day long being happy and having lots of energy!

April 27, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Shelby,

Thank you so much for sharing your experience. We are truly thrilled to hear that 10X has been such a game changer for you and that you are feeling so energized and renewed!

It is especially wonderful to know that as a new mom, you now feel able to keep up with your daughter and enjoy your days with more energy and happiness. Stories like this mean so much to us, and we truly appreciate your support and kind words!

-10X Health Support Team

Rated 5 out of 5 stars

10X is instrumental in my wellness journey

Working with 10X is instrumental in my health, wellness and longevity journey. Between the support of my wellness coordinator, Jen, taking the right supplements and vitamins based on what my body needs vs what I hear on a podcast and meetings with the doctor for in depth conversations…this has been a phenomenal investment in my health!

April 27, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Stephanie,

Thank you so much for sharing your experience. We are thrilled to hear that working with 10X has been such an instrumental part of your health, wellness, and longevity journey. It is wonderful to know the support from Jen, the personalized approach to supplements and vitamins, and the in-depth conversations with the doctor have made this feel like such a phenomenal investment in your health!

We truly appreciate your kind words and support, and we will be sure to share your feedback with Jen as well.

-10X Health Support Team

Rated 5 out of 5 stars

I have been working with 10X Health for…

I have been working with 10X Health for a little over two years. The results have been nothing short of amazing. My only regret is not reaching out to them a few years earlier. The 10x team has always been helpful and takes the time to fully explain everything about my protocol. Thank you Heidi for everything!

April 24, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi David,

Thank you so much for sharing your experience. We are thrilled to hear your results over the past two years have been nothing short of amazing. It means a great deal to know the 10X team has been consistently helpful and thorough in explaining your protocol along the way!

We truly appreciate your kind words, and we will be sure to share your feedback with Heidi as well.

-10X Health Support Team

Rated 5 out of 5 stars

Joseph is great to work with

Joseph is great to work with, always attentive and gives good feedback.

April 27, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Dennis,

Thank you for your kind words! We are so glad to hear Joseph has been great to work with and helpful in providing good and attentive feedback.

We truly appreciate your support, and we will be sure to share your feedback with him as well.

-10X Health Support Team

Rated 5 out of 5 stars

Great info on health

April 22, 2026
10X Health System logo

Reply from 10X Health System

Hi Homer,

Thank you for your feedback. We are so glad to hear you found the information on your health helpful and valuable!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 1 out of 5 stars

The first six weeks went well

The first six weeks went well, blood test were sent too Gabriel two weeks ago I have not heard a response by email or phone. I am so disappointed with 10X.

April 10, 2026
10X Health System logo

Reply from 10X Health System

Hi Bruce,

Thank you for sharing your experience. We are truly sorry this has left you feeling disappointed, especially after things had started off on a positive note.

We understand how frustrating it can be to be waiting for follow-up after sending in your blood test results. Your concierge will be reaching out directly to make this right and provide the support you need.

-10X Health Support Team

Rated 5 out of 5 stars

Brooke is awesome

Brooke is awesome! Super helpful and available when needed!

April 27, 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Kenzie,

Thank you so much for your kind words. We are thrilled to hear Brooke has been so helpful and available when you needed her!

We truly appreciate your support, and we will be sure to share your feedback with her as well.

-10X Health Support Team

Rated 2 out of 5 stars

Moved too fast

The rep that completed my order, moved too fast through the meds and it was overwhelming. I objected about the injections and 100.00 charge for overnight delivery. When I received my order, I was still charged 69.00 for overnight delivery. No explanation.

April 17, 2026
10X Health System logo

Reply from 10X Health System

Hi Michelle,

Thank you for sharing your feedback. We are sorry to hear the process felt overwhelming and that there was confusion regarding the delivery charge.

We take feedback like this very seriously, and your concierge will be reaching out directly to make this right. We appreciate you bringing this to our attention.

-10X Health Support Team

Rated 5 out of 5 stars

Great product just wish they would stop…

Great product just wish they would stop going up in price $$$

April 26, 2026
10X Health System logo

Reply from 10X Health System

Hi Jackie,

Thank you for your feedback. We are glad to hear you are enjoying the product!

We also appreciate your honest comments regarding pricing, and feedback like this is valuable as we continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

Marco was fantastic!

Marco was so efficient, helpful and knowledgeable. He handled my call so professionally. I was off my routine and he gently got me back on track. He is remarkable. I am thrilled to have him as my health coach. Thank you 10X

April 15, 2026
10X Health System logo

Reply from 10X Health System

Hi Tena,

Thank you so much for sharing this wonderful feedback. We are thrilled to hear Marco was so efficient, helpful, and knowledgeable, and that he handled your call with such professionalism and care.

It is especially great to know he was able to help get you back on track!

We truly appreciate your kind words, and we will be sure to share this feedback with Marco as well!

-10X Health Support Team

Rated 5 out of 5 stars

I feel much better after taking these…

I feel much better after taking these vitamins compared to other vitamins

April 1, 2026
10X Health System logo

Reply from 10X Health System

Hi Alicia,

Thank you for sharing your experience. We are thrilled to hear these vitamins have made such a positive difference for you and that you are feeling much better!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 2 out of 5 stars

It was impossible to adjust my Oder and…

It was impossible to adjust my Oder and set up auto delivery for a better schedule. Customer service advised me well. It appears I will need to wait until it’s time to reorder. Not an easy or intuitive process for me.

April 22, 2026
10X Health System logo

Reply from 10X Health System

Hi Linda ,

Thank you for sharing your feedback. We are glad a team member was able to reach out and help get this taken care of for you. Your experience matters to us, and we look forward to supporting you every step of the way!

Please don't hesitate to connect with when you need assistance!

-10X Health Support Team

Rated 5 out of 5 stars

Thanks everything is awesome 👌

Thanks everything is awesome 👌

April 17, 2026
10X Health System logo

Reply from 10X Health System

Hi Malachi,

Thank you so much for your feedback. We are thrilled to hear everything has been awesome!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

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