111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 784

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and knowledgeable approach, making them feel at ease and well-informed. Many highlight the exceptional service and treatments, noting the professionalism and skill of the practitioners, which often lead to impressive results and a pleasant overall user experience. However, some customers were not happy with certain aspects of customer service, particularly regarding communication and the handling of side effects. A few people mentioned feeling dismissed or receiving unhelpful responses when issues arose, particularly regarding certain outcomes and the review process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Product

Reviewers express satisfaction with the product, noting great results such as nourished and glowing skin, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the thoroughness and care of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the clear, helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always a delight to visit

Always a delight to visit. Exceptional staff and every procedure explained in detail.
Very pleased with results. I have been a patient for 16 years. I highly recommend a visit.

April 18, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Gilly,
We’re so pleased to hear you had such a positive experience with our nurse prescriber, Claudia - we will pass on your kind words. Thank you for sharing your fantastic review and continued support. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Potenza

Violeta always puts me at my ease and makes what would be an uncomfortable experience, much more comfortable. She is very professional, excellent at administering the treatment to my face and neck and a delight to see every 3 months!

April 17, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Sarah,
We’re so pleased to hear you had such a positive experience with our aesthetician, Violeta - we will pass on your kind words. Thank you for sharing your fantastic review and continued support. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Claudia is so amazing!!

Claudia is so amazing!!

She completely transformed my face i look so much healthier again. I feel so happy 🥰 She’s always so caring and takes her time i love her work sm 🩵 Refuse to go to anyone else now

April 5, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Shan,
We’re so pleased to hear you had such a positive experience with our nurse prescriber, Claudia - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Fantastic experience

I had a fantastic appointment with Sophie Shotter. We discussed path forward for my rosacea. Very grateful for the opportunity to benefit from her expertise.

March 21, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Suzanne,
We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

Dr Ivy is amazing

Dr Ivy is amazing

March 27, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Ruth,
We’re so pleased to hear you had such a positive experience with our aesthetic doctor, Dr Ivy - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 3 out of 5 stars

More Gentle and Careful Please

I wanted her to go more gentle while wiping with cotton pads on my skin. She still went quite hard after I asked. The bed was narrow -if it’s wider it’s better to relax and stretch. She also got liquids into my eyes for two times. I think she can really be more careful to enhance my experience. The overall effect afterwards are great -skin was hydrated.

March 18, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear patient T,

We are very sorry to hear about the situation you find yourself in. Please can you call us on 0344 692 1111 or email us at info@111harleystreet.com so that we can help you if we are indeed the clinic you have been dealing with.

Rated 5 out of 5 stars

I had an amazing experience

I saw so many videos on youtube before and i kinda scared myself to do nose jobe but if i knew it will be so easy i would had it done long time ago...
Thanks to Doctor Yannis Alexandrides and his team everything was perfect!
Im happy i didn't hesitate anymore but i went for it, no pain at all, i just had few days off at home before i started working again.

December 21, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Noki
Thank you so much for sharing your experience following your recent surgical procedure with our founder and plastic surgeon Dr Yannis - we will pass on your kind words. We look forward to welcoming you back to 111 Harley St. soon

Rated 5 out of 5 stars

Racheal is amazing

Racheal is amazing, my Potenza with Exosomes are completely changing my skin.

March 7, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience following your recent Exosomes threatment with us. We look forward to welcoming you back to 111 Harley St. soon

Rated 5 out of 5 stars

I have visited 111 Harley Street…

I have visited 111 Harley Street several times in relation to a surgical procedure I had on 29th February. Every member of staff I have met has been thoroughly professional, kind and considerate to me. My care at each stage has been second to none and I have undergone some procedures in the past which have been less than satisfactory. I would have no hesitation in recommending Dr Yannis and his team if you are considering surgery too. I am sure that you will not be disappointed. I am delighted with the results and aftercare arrangements.

February 29, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Donna
Thank you so much for sharing your experience following your recent surgical procedure with our founder and plastic surgeon Dr Yannis - we will pass on your kind words. We look forward to welcoming you back to 111 Harley St. soon

Rated 5 out of 5 stars

Amazing treatment & service would…

Amazing treatment & service would highly recommend

February 23, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Emma,
Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

Great treatment and experience

My first visit today and I’m very happy with the laser treatment. Bonnie was very helpful and my therapist was very informative.

February 22, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Rosabel,
We’re so happy to hear of your positive laser experience at our team and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

I love to do the thermage at 111 skin…

I love to do the thermage at 111 skin and Rachel is very professional and friendly. She really knows what she is doing and always does a great job.

February 21, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Leona,
We’re so pleased to hear you had such a positive Thermage experience with our aesthetician, Rachael Myers at 111 Harley St. clinic - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 3 out of 5 stars

Conveyor belt

Felt very much as though I was on a conveyor belt, very little pre treatment discussion or advice given.

Price for me was prohibitive for further treatment, much more expensive then elsewhere

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent results

Excellent results. I couldn't be happier with the outcome that took 20 years off my hands.
The service was equally good, professional and friendly.
thank you

February 15, 2024
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Denise,
Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

Experience with POTENZA

I had 3 sessions of Potenza with Violeta and extremely pleased with the result. I noticed a change in skin texture and tightness. Violeta was knowledgeable and highly professional, she guided me through the recovery period and explained the expectations clearly.
As a Doctor, I do highly recommend 111 Harley street and POTENZA.

January 10, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Reza,
We’re so pleased to hear you had such a positive POTENZA RF experience with our Aesthetician, Violeta - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Exceptional good experience

I wanted to take a moment to express my sincere gratitude for the exceptional treatment I received from Rachel last Friday. From the moment I walked in, I was greeted with warmth and professionalism that truly exceeded my expectations. Her attention to detail and willingness to go above and beyond made a significant difference in my overall experience. It's great !!

February 2, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Amy,
We’re so pleased to hear you had such a positive experience with our Aesthetician, Rachael - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Superb service from 111 Harley St

Superb service from 111 Harley St. Claudia was brilliant! She really took her time to discuss the options and is super talented. Amazingly, despite lots of work (threads, injections) - I emerged with no bruises and swelling. She's a miracle worker!

January 19, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Angelique,
We’re so pleased to hear you had such a positive experience with our Nurse Prescriber, Claudia - we will pass on your kind words. Thank you for sharing your fantastic review. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Great service

Great service! 111skin products are very good!

February 6, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Bonnie,
Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Great service!

February 1, 2024
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Liv,
Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Exceptional Skill and Naturally Beautiful Results

My experience with Dr Yannis has been nothing short of transformative.

From the moment I entered his clinic, I knew I was in the hands of an extraordinary professional. His unique blend of surgical skill, artistic perception, and compassionate care, supported by his superb team and state-of-the-art surgical facilities, makes him an outstanding choice for anyone considering plastic surgery.

Dr Yannis' deep experience in facial rejuvenation allowed him to tailor a set of procedures specifically for me, ensuring results that were not only stunning but also incredibly natural.

My healing process and recovery was made so much easier with the support of Nurse Zusanna who was available night and day to offer additional care, complementary treatments such as red-light therapy and lymphatic drainage massage, as well as lots of reassurance and advice during my recovery.

Dr Yannis and his team's compassionate care and comprehensive approach truly sets them apart. Highly recommend.

October 26, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Alexandra
We’re so pleased to hear you had such a positive experience with our plastic surgeon, Dr Yannis and surgical nurse, Zuzana - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

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