118businessdirectory Reviews 

783
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious variety of products, from beautifully presented dishes to perfectly cooked meals and impressive cocktails. Many people highlight the friendly, attentive, and professional staff who provide efficient service, making every interaction pleasant and welcoming. Reviewers frequently describe their overall experience as outstanding and highly satisfying. Consumers appreciate the ease of use and navigation, finding the process quick and straightforward. Many also value the consistent quality and reliability, noting that the company always delivers on expectations and leaves a lasting positive impression.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as brilliant, sensational,... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, amazing, and... See more

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious and flavorful food,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and providing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more


Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(783)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great !!!

First of all their communication is amazing service is talk to you I highly recommend and they follow and exceed their company values!

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Dear 118 Business Directory,

Dear 118 Business Directory,

When I signed up, your website promoted a free listing and made it clear only a £1 verification fee would be taken to confirm my business details. Instead, you processed a £12 payment without my consent. At no point did I authorise or agree to a paid service.

This conduct is misleading, unacceptable, and in breach of Mastercard’s rules on transaction transparency. Those rules require merchants to clearly disclose the actual cost of a service at the point of payment. You failed to do so, and the charge was therefore unauthorised.

I am demanding an immediate refund of the multiple £12 payments taken, written confirmation that no further charges will be made, and confirmation that my business has been fully removed from your directory.

If this is not resolved within five working days, I will raise a chargeback with my bank on the basis of your non-compliance with Mastercard’s regulations, and I will report your practices to Trading Standards and other consumer protection bodies.

I expect prompt written confirmation.

UPDATE: In response to the below. I sent a contact form yesterday and sent an email this morning, and haven't had a response to either.

September 16, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Hootie

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

grill street review

i love going to grill street it’s always a option for me as the food is always amazing the chicken loaded fries are cooked to perfection and seasoned correctly and the sauce is amazing i will always continue going there and the workers are such amazing people and have the best hospitality

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Forest kebab house queens road…

Forest kebab house queens road withywood are very reliable the food is always on time, hot and the correct order. Their food is very good reasonably priced with a very varied menu

September 14, 2025
Unprompted review
Rated 3 out of 5 stars

It’s ok

It’s ok. Recommended

September 13, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Paul

Thank you for sharing your feedback.


Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Ranches cowgate

Ranches Cowgate amazing customer service and very friendly always have a laugh and a chat amazing people and good would recommend this take away to anyone very clean

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Tribez Bolton

Tribez Bolton
Best place to have dine in have variety of options their BBQ TBONE stake was awesome with peri peri butterfly chicken. Amazing and friendly staff peaceful atmosphere.

September 5, 2025
Unprompted review

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