118businessdirectory Reviews 

781
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious variety of products, from beautifully presented dishes to perfectly cooked meals and impressive cocktails. Many people highlight the friendly, attentive, and professional staff who provide efficient service, making every interaction pleasant and welcoming. Reviewers frequently describe their overall experience as outstanding and highly satisfying. Consumers appreciate the ease of use and navigation, finding the process quick and straightforward. Many also value the consistent quality and reliability, noting that the company always delivers on expectations and leaves a lasting positive impression.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as brilliant, sensational,... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, amazing, and... See more

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious and flavorful food,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and providing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more


Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

781 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(781)

263 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great food

Great communication, staff are polite, place is clean, food is really nice 👌 definitely recommend

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scam people out of money

I wrote a previous review and they replied asking me to send information and they will promptly reply. Had no reply but had to complain today again via email as more money was taken. I did get a response back but they claim I signed up to premium listing which I did not! Done it to quite a few people if you look at more reviews. Avoid!!! Scam people out of money. I registered for the free listing which says enter details and 1p will be pending to confirm listing but in fact they take monthly money from you account saying you’ve signed up to premium listing. Can’t physically talk to anyone.

October 13, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Sb83

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

£12 unknown charge

Same issues as others, somehow I have ended up being billed £12 which I never remember agreeing to.

Look if its happening to this many customers you really have to ask yourself why 118businessdirectory does not make it more clear.

Oh and what a surprise there is no phone numbers absolutely anywhere and your expected to just send an email and hope they get back to you.

October 7, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Harry

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

scammers

I listed myself ( I am self employed) on the free 118 business website.
To confirm who I was they wanted me to put in a card that they charged £1 to and would refund.
After I had completed the "free" listing I received an email saying that I had been listed in their prime and could canel within 7 days by logging into my account (I tried and there was not an option to cancel the listing) or by emailing and then the address was given. I sent 2 emails to cancel the listing.
Guess what I was charged.
Scammers

October 5, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Mike

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Best kebabs in Bournemouth

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the order. They have a brilliant variety of different food on the menu to keep all the family happy. Am a very regular customer

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great !!!

First of all their communication is amazing service is talk to you I highly recommend and they follow and exceed their company values!

September 12, 2025
Unprompted review

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