118businessdirectory Reviews 

Excellent I here about this from family and friends

I signed up for a free listing. They charged me £12!
No chance of changing anything online. Your listing is not available in your account.
Support is not responsive, and the phone charges are. Calls cost £2.43 per call and £2.43 per minute, plus your phone company's access charge.

STAY AWAY!
BAD BUSINESS!

brillaint amazing

Rude Lady named Jennifer Called and was asking me questions for “market research” I asked her several times what is this for and how does this benefit my business in anyway and went to go around the question saying “it’s to make my business more visible to more potential clients” but my question was how, what actions will be done and for what cost, I haven’t signed up for anything either so what’s the ourpose of this call. She clearly stated several times “I am not trying to sell you anything, this is only market research” so how exactly do you intend to “make my business more visible to more customers.” She couldn’t answer the question and was quick to jump straight back into quizzing me about my business. Once I asked her to elaborate on what actions will be done to make this “increased visibility” possible or her intention with the information I am yet to provide, she’s ended the call on me rudely. I’ve never heard of 118 directory but the way it was represented via the phone call was very bad.

A fabulous meal! It was full of quality meat, which was cooked to perfection, and served within a spicy sauce which was divine, accompanied by a lightly fragranced mushroom rice to compliment the dish. Mouthwatering so would definitely recommend visiting!

Was just honestly amazing

Charged my bank card for £12 every month when I didn't sign any contracts this was ment to be a free business listing beware

It was amazing

taken money out my my banka ccount without prior knoladge biggest bunch of scammers going avoid like the plaque

Great service

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very goodd

Since adding our business, our credit card has been used 3 times as a scam including money from business directory, froze the card and got money back. Do not use this directory.

I would give no stars if I could. I paid the £1 verification which was refunded, no contracts signed, no indication that they then would be charging £12 per month which I never agreed to, I don't know how to stop this, so I'm going to have to phone my bank up as they have now taken 3 £12 payments. Which I never noticed at first as my mum was ill in hospital and then died. So on top of all the other things going on I could definitely have done with out this

I only interacted with 118 Business Directory once for what was described as a £1 verification payment. The £1 was refunded, and I assumed that was the end of it. A few days later, £12 was taken from my account without any notification, contract, or consent.

This company clearly misleads customers by disguising recurring or additional payments behind what looks like a harmless verification check. I never agreed to any subscription or listing service. When I disputed the charge through my bank, they confirmed that 118 Business Directory processed the £12 through Apple Pay using the same token from the £1 “verification.”

Be extremely cautious, this looks like a deceptive payment setup designed to trick people into unwanted charges. I’ve reported the company to my bank, Apple Pay’s fraud department, and the Financial Ombudsman.

All ordering is perfect when I'm order

Jatt and John restaurant smethwick brilliant food and very friendly staff and atmosphere

Had an account opened for "free" but asked for the credit card details. Later on, I realized I had 2 identical listings on the site each costing £12 per month. I asked the 118businessdirectory team for numerous times to give me the invoices for all transactions - 3 of £12 and several of £1 but without any luck. I have then ask them to cancel the listings, several times, again no good answer. One time they came back to me asking "what, both?" or something, but rehardless of the fact that I've replied imediately, the answer hasn't come from them. The credit card company is waiting for me to cancel the card and issue a new one, but I want to wait one more week before doing that as it will be painfull for me.

118 is very efficient!! They are absolutely brilliant with a very helpful team and solid work ethic.. can’t fault them at all