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118businessdirectory Reviews 

781
•
TrustScore 4.5 out of 5

4.3

Business Administration Service
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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious variety of products, from beautifully presented dishes to perfectly cooked meals and impressive cocktails. Many people highlight the friendly, attentive, and professional staff who provide efficient service, making every interaction pleasant and welcoming. Reviewers frequently describe their overall experience as outstanding and highly satisfying. Consumers appreciate the ease of use and navigation, finding the process quick and straightforward. Many also value the consistent quality and reliability, noting that the company always delivers on expectations and leaves a lasting positive impression.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as brilliant, sensational,... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, amazing, and... See more

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious and flavorful food,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and providing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more

Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

781 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(781)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Same as all the other reviews

Same as all the other reviews, scammed for £12 , ive had to change my card. They reply to reviews in public but do not reply to emails. I'll save you the bother .

Dear Liam

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team118wescamyou. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

All a load of rubbish

December 29, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Liam

Thank you for sharing your concerns.

Can you please resend/ share the email sent as we cannot find any email.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

What a bunch of scammers

What a bunch of scammers - you sign up for the FREE business listing - but to sign up, they want to take 1 GBP from a card to "prove" you are a real person. and they will refund you straight back. Fine, that was easy
What they don't tell you, is that they automatically convert you to their paid program, which is illegal, and they should be reported, and then they start helping themselves to your money.
Bunch of crooks. Their website is also useless. and they ignore all emails, and they refuse to refund the money they took illegally. Also you can't get through on their site " oops theirs a problem with capture "

Money refunded so all is well I would update their platform for the older generation that is not a switched on as their designers 😬👍

December 22, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Steven

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

What a bunch of scammers

What a bunch of scammers - you sign up for the FREE business listing - but to sign up, they want to take 1 GBP from a card to "prove" you are a real person. and they will refund you straight back. Fine, that was easy
What they don't tell you, is that they automatically convert you to their paid program, which is illegal, and they should be reported, and then they start helping themselves to your money.
Bunch of crooks. Their website is also useless. and they ignore all emails, and they refuse to refund the money they took illegally. All positive reviews are just paid reviews.

December 15, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear MM

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

Hassle calling

Hassle calling. They call me nearly every week to update our business details which we initially did. From there the same phone calls are made, and requests to stop them calling us don't make a difference.

December 1, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Tyler

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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