118businessdirectory Reviews 

781
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious variety of products, from beautifully presented dishes to perfectly cooked meals and impressive cocktails. Many people highlight the friendly, attentive, and professional staff who provide efficient service, making every interaction pleasant and welcoming. Reviewers frequently describe their overall experience as outstanding and highly satisfying. Consumers appreciate the ease of use and navigation, finding the process quick and straightforward. Many also value the consistent quality and reliability, noting that the company always delivers on expectations and leaves a lasting positive impression.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as brilliant, sensational,... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, amazing, and... See more

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious and flavorful food,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and providing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more


Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

781 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(781)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No idea how SEO works, inexperienced staff

Please avoid using any of the website ranking services offered by this company or its partners. Their primary partners are Armada Internet and Unitel Direct, with Armada managing the service and Unitel providing the technology and SEO ranking data.

Unfortunately, the staff I worked with demonstrated a fundamental lack of understanding of SEO. Specifically, they failed to recognize that keyword search volume is essential for driving meaningful website traffic.

For six months, I received reports claiming page-one rankings for keywords that had zero search volume. I repeatedly explained that ranking for keywords with no searches has no value, but this was never understood or corrected.

I paid for 12 months upfront and spent six months receiving inaccurate and misleading data. I ultimately cancelled my contract and would never use their services again. I strongly advise others to stay away from this company.

May 21, 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Naheed

Thank you for sharing your concerns.

Please send us the relevant details along with the report, and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

❗️❗️❗️ STAY CLEAR OF THIS COMPAN THEY ARE SCAMMERS ❗️❗️❗️

❗️❗️❗️ STAY CLEAR OF THIS COMPANY THEY ARE THE BIGGEST SCAMMERS GOING I REGISTERED WITH THEM ON A BREE BUSINESS ADD . THEY ASK FOR A £1 DEPOSIT FROM MY BANK CARD TO PROVE IT IS ME A SECURITY CHECK. 2 WEEKS LATER THEY HAVE TAKEN £12 OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION. I DID NOT SUBSCRIBE TO ANY BUSINESS PLAN . THIS IS FRAUD AND ARE BEING INVESTIGATED ❗️❗️❗️

January 14, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Jamie

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

SCAM practices AVOID

SCAMMED. This used to be reputable company. Not sure who has bought this recently or who has chose to make this decision but it’s absolutely disgusting.

First thing I noticed immediately when setting up a free business profile was that they did not send me an email. I only noticed this when my Free business account went live. And it had my street address. I’m a plumber serviceable area. No need for this. So I sent them an email give them their due. They responded immediately and changed that. I then had money removed from my account the same as everyone else but thankfully banks must be aware of it. Because my bank flagged it as fraud immediately and stopped it. I’ve now ordered a new card.
It is illegal giving someone no login details, no email confirmation of signup hence no way to cancel. It’s illegal and I hope they’re prosecuted with a full force of UK law. One evening when I’ve got some time, I will fill out the very long form on the fraud website. They won’t be doing this for much longer. Dangerous business practice. I would hazard a guess that there has been a changing management since this shady practice has been going on. Hopefully they get fully investigated and after payback millions.

January 9, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Emergency Plumbing Bristol

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Excellent App

Very easy to use and the updates are frequest and accurate, you never wonder where your delivery is.
Loads of places to choose from and delivery charges are reasonable

December 27, 2025
Unprompted review

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