123ink Reviews 2,475

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its top-quality products, competitive prices, and exceptional service, often highlighting the ease of ordering and the value for money. Many people appreciate the speedy delivery, with orders often arriving quickly and in perfect condition, sometimes even with unexpected bonuses. Reviewers also commend the helpful and professional customer service, noting the efficiency and excellent communication regarding their orders. However, some customers experienced issues with misleading delivery times, finding that orders were delayed or not dispatched as promised, leading to frustration. A few other people also felt that there were problems with product compatibility, particularly with non-original ink cartridges, and some received products with incorrect power cables for their region.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising items for performing as... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had positive experiences with order, praising the ease of placing orders and the helpful... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and praising the high... See more

Price

Users describe positive interactions with price, often highlighting the very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a storage tub 'really useful' brand, and I have had they before from other suppliers who sometimes sent it unpacked with just the postage label on or in a flimsy box. This one arrived in a str... See more

Rated 5 out of 5 stars

I had a great experience with 123 Ink. The printer I ordered was out of stock on the day of purchase, but the sales team contacted me immediately and kept me informed every step of the way. They provi... See more

Rated 5 out of 5 stars

Highly recommended. Have ordered some stationary from different companies before but 123ink.ie deliver on time and better value for money. There is also a small bonus in the box which comes in very... See more

Rated 5 out of 5 stars

I have a Ryobi electric lawn mower and the battery wasn’t holding a charge. A new battery was advertised at €102! Luckily I bought a compatible one from 123.ie for €60 and it arrived within 48 hour... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Recomend it!

The website appears old-fashioned, which could give a first-time visitor the impression that it’s either not a genuine business or no longer operating. However, both the product and service are completely legitimate. Im pleased with the service and recomend it to others!

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

False delivery promises

I've had the same problem every other customer that complains has had. Items not in stock for delivery despite the claim it is even over the phone. Next day delivery doesn't happen and they will make lots of promises but you'll have to wait. Don't try to order original ink, you'll get a call back saying it's not in stock or in their European warehouse and will take a couple of weeks. Printers are sold with 2 pin plugs and additional wait time when "they drop the ball on this one " happens for replacement irish plug. Won't be using them again

April 17, 2026
Unprompted review
123ink logo

Reply from 123ink

Hi Alan, we're sorry to hear about your experience ordering from us. We contacted you to offer our own branded ink as it is ISO certified, can save you money, and would have the products on site where some of the original branded products may have to be ordered in from our suppliers. You should not have received a 2-pin plug, and we sincerely apologise for that. If you can share your order number, we can look into exactly who you were speaking to at the time and investigate this further.

Rated 3 out of 5 stars

Very slow delivery from 8th to 18th

Ordered on 8th /9th April with expedient delivery what I was expecting through DPD. Took 10 days for delivery and was through the standard postal service. Definitely would not recommend for quick delivery, would only use if I was thinking of 2 weeks time.

April 18, 2026
Unprompted review
123ink logo

Reply from 123ink

Hi Peter, thank you for taking the time to share your feedback. I’m sorry for the frustration this caused. I can see DPD wasn’t specifically selected at checkout, the option used was where we choose the courier, as explained on the website. I can confirm order did leave us on the day it was placed, but unfortunately there was a delay with most couriers at the time due to the fuel protest. We do understand how disappointing this must have been, and we’re sorry for the inconvenience.

Rated 1 out of 5 stars

I ordered a laptop charger and got ink…

I ordered a laptop charger and got ink cartritdges

April 17, 2026
Unprompted review
123ink logo

Reply from 123ink

Hi Derek, we’re sorry that you received the incorrect product, there seems to have been the mix-up in our warehouse due to human error. I can see you were already in contact with Customer Service, and a collection of the ink cartridges along with a replacement battery has been organised.

Rated 5 out of 5 stars

Delivery was so quick

Delivery was so quick, just day after order. Well packaged and worked just fine. Will definitely use again for print ink supplies.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I ordered two printer cartridges and had them in my hands the next day and they supply a bag to return the old cartridges for recycling.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again definitely

Easy to navigate website, several delivery options. Got batteries exactly on time and well packaged. It was my first time using 123ink and I would definitely use them again

April 10, 2026
Unprompted review

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