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123ink Reviews 2,475

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TrustScore 4.5 out of 5

4.5

Office Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its top-quality products, competitive prices, and exceptional service, often highlighting the ease of ordering and the value for money. Many people appreciate the speedy delivery, with orders often arriving quickly and in perfect condition, sometimes even with unexpected bonuses. Reviewers also commend the helpful and professional customer service, noting the efficiency and excellent communication regarding their orders. However, some customers experienced issues with misleading delivery times, finding that orders were delayed or not dispatched as promised, leading to frustration. A few other people also felt that there were problems with product compatibility, particularly with non-original ink cartridges, and some received products with incorrect power cables for their region.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising items for performing as... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had positive experiences with order, praising the ease of placing orders and the helpful... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and praising the high... See more

Price

Users describe positive interactions with price, often highlighting the very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a storage tub 'really useful' brand, and I have had they before from other suppliers who sometimes sent it unpacked with just the postage label on or in a flimsy box. This one arrived in a str... See more

Rated 5 out of 5 stars

I had a great experience with 123 Ink. The printer I ordered was out of stock on the day of purchase, but the sales team contacted me immediately and kept me informed every step of the way. They provi... See more

Rated 5 out of 5 stars

Highly recommended. Have ordered some stationary from different companies before but 123ink.ie deliver on time and better value for money. There is also a small bonus in the box which comes in very... See more

Rated 5 out of 5 stars

I have a Ryobi electric lawn mower and the battery wasn’t holding a charge. A new battery was advertised at €102! Luckily I bought a compatible one from 123.ie for €60 and it arrived within 48 hour... See more

Company details

  1. Office Supply Store
  2. Toner Cartridge Supplier

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Item supposed to be instock ready to…

Item supposed to be instock ready to ship. Decided not to buy from amazon and buy from irish site. I under stand we had a bank holiday and item was order thursday before BH. Ordered on 2 april. Now 14th april still no delivery. Spoke to agent 9th who advised would make it urgent.

April 14, 2026
Unprompted review
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Reply from 123ink

Hi Derek, we are sorry to see a 1 star review. Unfortunately our orders were taking a bit longer to process due to the Bank Holiday and then the ongoing protests. If you can contact us to confirm your details, we will look into your order further. Many thanks.

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. I was very impressed with the efficiency of the team and the excellent communication and updates received regarding my order! Well done, so refreshing to receive such great service. Thank you

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

123ink.ca deceptive recommendations

I searched there website for my HP MFP 139we, it listed 8 purchase options. I elected the Moustache brand 141a with Chip. Cartridge arrived and the chip is not compatible with this model. Buried at the end of the page they state it's not compatible. A very misleading website and very deceptive business practice compounded by website design to manipulate the end user. They don't offer refunds so needless to say, if you own a newer HP printer that has a chip I would not recommend using this brand.

So the question is if 123ink.ca is proudly Canadian owned why would an reply come from Ireland 123ink.ie. My complaint is well documented with your support people so feel free to have the refund issued. BTW your response confirms the deceptive website design.

March 25, 2026
Unprompted review
123ink logo

Reply from 123ink

Hi Ken, we’re sorry to hear you didn’t have a positive experience with your order. For the most accurate results, we recommend using the printer model search on the side of the homepage, as the main search bar returns broader matches based on keywords. If an issue occurred on our side, we'll certainly arrange a refund if that’s the customer's preference. Thank you.

Rated 5 out of 5 stars

123ink.ie great service, great prices

This was my first order with 123ink.ie. The order process was quick and easy. Delivery was next day and the savings are considerable compared with instore retail prices for Canon inks. Though, they provide ink for all other printer brands and lots more.
I will definitely use them in the future.

February 19, 2026
Unprompted review

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