123•VLOERKLEED Reviews 

2,146
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Found perfect match curtains which was possible to choose colors, wide dimensions and between rings or hooks. They have wider size (3m) curtains that's perfect for big windows. Quality very nice and... See more

Rated 5 out of 5 stars

weeks ago, I obtained some products, delivery was fast, the products are of good quality and the colors are the same as those on the website, I was very happy with my order. The team is also very qui... See more

Company replied

Rated 1 out of 5 stars

I bought a rug and I returned it because it doesn't meet my expectations. This return takes already a good month. The carrier from them, every time don't come at all. I tried like 5-6 times make a... See more

Rated 5 out of 5 stars

Ordered a 160*240 carpet and it has been send to me within 4 days. Shorter than I expected and the quality is good.

Company replied

Company details

  1. Home Goods Store

Written by the company

Wij zijn dagelijks bezig met het overtreffen van verwachtingen! Dit doen we door prachtige vloerkleden te leveren voor de laagste prijs... met snelle levering en uitstekende service!


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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3.9

All reviews

(2,146)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We have ordered plants with Woonq

We have ordered plants with Woonq, they are delivered on time and in very good condition. Just they need to work on their Client services communication (long hold time for call & no response by social media or email). so its 4 start otherwise it would have been 5.

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

Unsatisfied by your service

I bought a box spring bed (ORD05070)
3 weeks ago and on the web shop says it takes 1/2 weeks for delivery but after 3 weeks they told me it will be delayed for extra one month. And I spent 3 weeks for nothing and forced to cancel my order. I really disappointed

July 3, 2020
Unprompted review
123•VLOERKLEED logo

Reply from 123•VLOERKLEED

Dear Jalel,

How very annoying that your boxspring has been delayed. We are sorry to hear that you have now had to cancel the order. An email has just been sent containing compensation for this annoying situation.

I wish you a nice day.

Sincerely,
Team WoonQ

Rated 1 out of 5 stars

KANSLOOS

Update: Almost 7 weeks after placing the order, this is till not resolved. No one follows up on things they promise, always the same old “we didn’t hear from the supplier”. I did not buy the chairs from the supplier, I bought them from you! Last week they said they will handle this immediately and one week later still nothing. Please come pick up the chairs, give me my money back so I can move on with my life. What a joke.

Unacceptable level or service. Got the wrong legs for the chairs, 5 weeks later this is still unresolved while their "supplier" is not able to help out to resolve the situation. Save yourself some headache and order somewhere else. If you have free time on your hand and want to spend time writing emails and wait 3 days for a reply, be my guest (There is no phone number to call). ORD02107. I WANT MY MONEY BACK, I AM DONE DEALING WITH THIS B/S. WoonQ, If you dare to reply to this message, call me - YOU HAVE MY PHONE NUMBER. Thanks ;)

May 29, 2020
Unprompted review
123•VLOERKLEED logo

Reply from 123•VLOERKLEED

Dear Ralph,

How annoying that this is the case with your order.

We have indeed had contact in the meantime and we will of course offer you a suitable solution for this unpleasant situation.

We wish you a nice day and look forward to seeing you again.

Sincerely,
Team WoonQ

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