I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Terrific Service
The company representative, Kinley Louissaint, was polite, professional and very thorough. He provided a new battery and installed it in a timely manner. I highly recommend both him and battery.com to anyone needing a battery.
my tech was very pleasant and friendly…
my tech was very pleasant and friendly and changed battery very quickly and efficiently. the best part is he noticed my coolant reservoir was empty and the cap was missing. this save me a lot of trouble I could have had with my car and engine. I would highly recommend this company and my technician!
I couldn’t be happier with the service…
I couldn’t be happier with the service I received. The whole process couldn’t have been easier. Issac, my technician was super professional, answered all my questions and was really just a good guy. I was very impressed with everything from beginning to end.
My son’s car battery died on Friday…
My son’s car battery died on Friday night and we called 1-800 battery on Saturday. They came and changed his battery. The tech was efficient and had it change in no time.
Service was great
Service was great. Tech was professional and seems to have done a fine job.
Your web site and communications through it was confusing and frustrating. It all worked out well, but I got no responses to my inquiries.
I scheduled an appointment for between…
I scheduled an appointment for between 8 AM and 10 AM to have a battery replaced. I did not receive any contact from the company so I called them when no one had contacted me by 10:30 AM. The tech showed up at 12:30 2 1/2 hours after the end of the schedule appointment time. Detect did a very good job and the battery got installed. Waiting that long screwed up my whole day.
Outstanding Service and Professionalism from Manny
I had the pleasure of having Manny take care of my Range Rover Velar by installing a new battery, and I couldn’t be more impressed. Despite the cold weather, he worked diligently and with great care to ensure the job was done accurately and efficiently. His professionalism truly stood out.
Manny has an amazing personality—friendly, approachable, and incredibly knowledgeable. He took the time to walk me through what he was doing, explaining each step of the process, which I really appreciated. It’s rare to meet someone so dedicated and personable in their work.
Warm kudos to Manny for a job well done! Highly recommend him for anyone needing top-notch service.
Installer was on time
Installer was on time, knowledgeable and quick, much appreciated.
Great service to offer for many
Great service to offer for many. Easy & reliable, and fast. (less than 24 Hrs.)
My mom’s car had a dead battery in her…
My mom’s car had a dead battery in her driveway. I was away for work trip and needed to get her help. 1800 Battery allowed me to get my mom’s battery changed in her driveway while I was away. I was kept updated regarding the tech’s time of arrival. Marcus Lawrence the tech arrived and was polite and professional. Overall great job from 1800 Battery
Convenient
The whole process was simple and efficient. Overall great service.
Completely bad experience with this…
Completely bad experience with this company....day before l booked and paid for battery remplace was scheduled for next day from 8am to 10 am the range time for the technician arrive to remplace the battery...surprise not body show up ,l called someone just explained the situation and he said let me figure out and l will call you in 40 minutes ,pass that time l called again then came the worst one unprofessional guy responded and l explained what happened and he said you want cancel or you want wait that moment already was 1pm ......how is posible exist companies with this poor service......unfurtunality l can't recommended this company.
Service was excellent
Service was excellent. I got a new battery within an hour of ordering it. Jose installed on site and was very professional. I got to watch the whole installation and after watching I was very glad I did not attempt this my self!
Horrible experience not reliable over…
Horrible experience not reliable over charged and no communication do not recommend
Highly recommend
They got the battery and technician to my house faster than they estimated, and from his arrival to the time he left it was no more than 30 minutes for installation. Technician was very friendly and knowledgeable. Would definitely use again, highly recommend it if needing a battery replaced.
I placed an order
I placed an order. No one brought/installed the battery and have not received a call or text message when they would be here to do the work. I don’t even know if it is ever coming.
Ordered car battery yesterday - no delivery
Ordered car battery yesterday. Still not delivered. I'm never using this service again. No updates. Nothing. Waiting all day yesterday and today.
Technician was knowledgeable and…
Technician was knowledgeable and friendly. He went above and beyond.
Prius 12v battery install
Technician arrived within specified timeframe. He was prepared and completed the battery installation within about 20-25 minutes. Very pleased with the work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








