1800FlyEurope Reviews 

265
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Jackson the agent was wonderful. However there was a gaping omission! He NEVER TOLD US THAT WE WOULD HAVE TO PAY FOR SEATS. That added $200.00 to our flights! What a RIP OFF! We called and spoke to su... See more

Rated 4 out of 5 stars

Found this site to be very useful when looking for good prices for flights from SF - Munich. Searching for multiple departure/return dates not easy. Would be great to have a table of different date... See more

Rated 3 out of 5 stars

I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reserv... See more

Rated 4 out of 5 stars

You can customise your flight and for any fine-tuning, before purchasing you can call 1800FlyEurope for immediate support. Friendly staff, no pressure, alway there to answer and help. Best of all t... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(265)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Fare to Barcelona from Miami

I had been searching for several months for an air fare to Barcelona in October of 2013, as we are taking a mediterranean cruise that sails from there. I only wanted a direct flight from Miami to Barcelona and back to Miami. I found 1800FlyEurope by luck and found the cheapest fair and with American Airlines. I made the reservation and saved from going direct to American Airlines $208.00, and from going with Iberia $330.00 (with a stop in Madrid). I am glad I found 1800FlyEurope!

February 22, 2013
Unprompted review
Rated 5 out of 5 stars

I found the best price using 1800FlyEurpoe--Twice

Last year I searched and searched for flights stopping for multi-city connections in Europe. My friend recommended 1800FlyEurope and I found the best price. I just used them again this year for a trip to Spain and once again they found the best flight! Thanks for saving me money!

February 21, 2013
Unprompted review
Rated 5 out of 5 stars

Great value and exceptional customer support !!!!

I had specific times that i wanted for my overseas flights, and limitations about how long to be "in the air"....checked every service on compare-fare with no luck until I stumbled upon 1800FlyEurope.....got the times just right and saved 300.00 + dollars. The customer support center reserved great seats. I could'nt be more pleased and will reccommend this service to anyone going to Europe.....

February 21, 2013
Unprompted review
Rated 5 out of 5 stars

Who could ask for anything more

You know we looked ever where for a decent flight cost to london and low and behold guess where we found it. And by accident to. Had never heard of 1800flyeurope but when I did I did a lot of research to verify them as a reputable firm

THEY ARE GREAT

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

Good experience--won't be the last

We had never used this website, but it worked out fine, at least thus far. It seemed that there were a few more choices, and we have yet to book a car, so we will see how that goes. This was definitely an easier site to use than others, with outward-bound and return flights on the same page for clarity. This site claims the lowest rates on car rentals--we shall see--I hope they are right about this.

February 14, 2013
Unprompted review
Rated 5 out of 5 stars

This company is a gem

With so many travel websites advertising the "lowest" airfares, I thought there had to be a catch when this website was offering fares that were several hundred dollars cheaper for my international flight. There's no catch. Within minutes of booking through 1800FlyEurope I received my confirmation code, and was able to confirm through the airline that my seat was reserved.

February 13, 2013
Unprompted review
Rated 5 out of 5 stars

Surprise Fare Yea!!!!

Some how found this site and much to my surprise, prices were fantastic and out of my airport and not Washington DC. Smooth transaction and looking forward to using my tickets. Will tell everyone.

February 12, 2013
Unprompted review
Rated 2 out of 5 stars

they haven't sent me a confirmation email yet.

I have not received confirmation for my airfare. It's been more than 24 hours.

February 10, 2013
Unprompted review
1800FlyEurope logo

Reply from 1800FlyEurope

Dear Ms. Sze,
I apologize your confirmation emails was not received. I do show that we sent both the confirmation details (with pricing and terms and itinerary) and your electronic ticket receipt within minutes of your purchase to the email address entered online. Often emails with attachments or from unknown senders are blocked or sent to your spam/junk folders. I have resent both your electronic ticket and your confirmation to the original email so if you do not see them then please contact us and we could sent them to an alternate email account.

Warm Regards,

Kelli McDonald
Reservations Manager
1800 Fly Europe

Rated 5 out of 5 stars

Outstanding above and beyond.

After making reservations from JFK to Rome,I noticed that my return flight time was wrong,"My mistake".Called back one hour later to change the flight.It took the agent approx. twenty minutes to make the necessary changes.While I was waiting,I noticed that the return day was wrong also.How could I possibly tell him that after the first____up?I did and again no problem.Thats outstanding workmanship.Thank you.They have all our future business.

February 8, 2013
Unprompted review
Rated 5 out of 5 stars

Fly the friendly skies with Flyeurope

I checked out several different websites while setting up our trip to London and "flyeurope" consistently came up better than the rest. The price was definately a factor, but so were the times. My wife and I are confident that we will enjoy yuor service, Thanks, Jim.

February 5, 2013
Unprompted review
Rated 3 out of 5 stars

Conflict resolved, but too close for comfort

In the end we got what we wanted, but it wasn't without a small battle. Something happened with the transaction. Did the search, found a good deal, completed the form and booked the flights. The transaction went through for $XXXX and I was directed to the confirmation screen AND received the confirmation email stating "it's been booked for $XXXX". Then about an hour later I received a call from one of their reps saying the transaction didn't go through and the price was no longer $XXXX -- the best price is now $YYYY. It's one thing to do the search, sit around for a while, and then when you go to check out you've missed that price or the session expires. I've seen that a bunch of times with airline websites. This wasn't the case. The entire transaction went through and then they basically voided it because of some glitch in their system with the pricing. I think it came down to a timing issue between their site and the airlines where the price change didn't reflect fast enough on their site, allowing the purchase to go through, and then when the transaction continued to the airline it was rejected. We didn't get very far with a resolution until we talked to a manager the next day who was kind enough to honor the original price. But for about 12 hours we felt duped.

February 5, 2013
Unprompted review
Rated 5 out of 5 stars

very helpful, pleasant customer service

Found this great site by accident and I'm so happy I did-their prices are lower than anyone else, and i checked daily for air flights to Rome for over a week.. they were the best. The customer service girl (Nina) was amazingly helpful, patient and went to research ideas for us --in my opinion she went above and beyond her job--truly outstanding employee-hope the company knows what an asset she is. I will use this site again in a minute!!

February 5, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look