1rentacar Reviews 139

The company behind here is Golf service car hire and they use several different domain names like also: hirecar-malaga & rentacar-s.
I have rented a car for 1 month with them last spring 2016 and they only gave me big troubles, first I needed to return an old faulty car, then they overcharged my credit card and wanted me to pay 1 day extra.
They still have not returned my deposit after many months, like the cheaters they are they pretend to be cheap but even taking full insurance they'll charge a deposit on your credit card. then after the rental period they make up fines because they know you can't touch them easily. stay far away from these crooks!

DO NOT RENT CARS FROM THIS COMPANY!
We have rented a 9-seater minibus from this company 2 weekends in a row. When I made the reservations, I was promised a Mercedes Vito, but in both cases they provided old and dirty Opel Vivaros.
The first rental, the car over heated and we got stuck on the mountain pass just outside Ronda, where we had to wait hours in the heat for someone from their company to bring a replacement car.
And just this morning again, we had engine problems, the car was losing power that in the end we could not drive more the 20 km per hour. The brakes were completely worn down and the car's ITV (Spanish roadworthy disc), expired in May this year, 4 months ago!
VERY, VERY BAD RENTAL COMPANY!!!

My family went on holiday to Malaga in June 2014 for a special 60 Birthday celebration. This was our first holiday together as an extended family. On arrival at Malaga airport we were handed over a vehicle that was old run down and in poor condition 9 seater carrier. I was promised a Mercedes Vito and paid more for this reassurance, which is why I used 1rentacar. We asked the agent to replace the vehicle with our original order. He told us the van we ordered was in use and there won't be another one for 3 days. The vehicle they handed us looked so tired and damages/dents/scratches everywhere you looked. We took lots of photos and videos. We were on our holidays and really didn't want this hassle. It was very stressful and tiring.

The tyres to the front looked dangerous - down and worn badly - certainly didn't look safe. We asked to go to the office to speak with someone. With this, the agent ran off and left us with the vehicle. You just don't believe that someone would do this. There was plenty of witnesses nearby who also saw this, as did the security officer. We were shocked and abandoned as to what to do. It was very hot and we were exhausted standing on the airport road side wondering what to do next! I tele the office and they said they would speak to the agent when he returned. No one else was available to come to the airport and they'd look to change it the next day. The tyre was a concern yet we had to take the vehicle. Half way to our villa and in the heat, the tyre burst and we nearly crashed. It was a terrible ordeal. Abandoned again on the roadside and a passer by helped us get to our villa. The company just said when we tele, that we're responsible for the tyre. We had a week of hell trying to get this matter rectified and I have emails and recorded videos and messages to prove this. The above is the absolute truth and it really was worse than I can explain. Never again.