1StopBedrooms Reviews 16,048

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as gorgeous, high-quality, and exactly as they appeared online. Many people praise the delivery service, noting its efficiency, professionalism, and the care taken with assembly. The staff and customer service are consistently highlighted for being helpful, knowledgeable, and responsive, making the ordering process smooth and pleasant. However, some customers experienced issues with delivery, including delays and problems with the white glove service not being fully executed. A few other people also felt that customer service was unhelpful when problems arose, and some reported receiving incomplete orders or furniture that broke down quickly.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting their aesthetic appeal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the professionalism and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy, smooth, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was substantially cheaper than a local furniture store. My billing address and shipping address are different. Customer service was kind enough to call me to verify all the information was corr... See more

Rated 5 out of 5 stars

Vera’s customer service skills made our experience great. We had some issues with delivery and she ironed them out smoothly for us. Our furniture is gorgeous. Like really pretty.

Rated 5 out of 5 stars

Was a little nervous ordering an entire living room set online! But this company goes above and beyond. Great customer service and white give delivery! Delivery crew was fantastic!! Would recommend... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the price and quality of our leather sectional from 1Stopbedrooms. It took 10 weeks to be delivered which was a bit much but well worth the wait in the end. Their customer service de... See more

Company replied


Company details

  1. Furniture Store

About 1StopBedrooms

Written by the company

When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroomdining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.  

 

In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 5 out of 5 stars
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Brandon, thank you for taking the time to leave your review.

It’s great to know your experience with our team left such a positive impression. Providing a helpful and dependable experience for every customer is something we work hard to maintain.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Experience was just fine!

Experience was just fine.
I was hoping to get it before year end (ordered 12/15), but I understand the logistics of furniture and then local delivery team. Etc. furniture looks really nice, AspenHome Caraway 5 piece set!

February 4, 2026
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Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re glad to hear your overall experience was a positive one and that you’re enjoying your new furniture. Providing a smooth and dependable experience from order to delivery is something our team works hard to maintain.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Mitchell

Mitchell was very helpful and answered all my questions regarding purchase. Ty

February 4, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Linda, thank you for taking the time to leave your review.

It’s great to know your experience was a positive one. Our team works hard to provide clear information and helpful guidance so customers feel confident throughout the process.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Exceptional customer service!!!

Very friendly and helpful with a delivery question. Great customer service. Thank you!

February 3, 2026
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Reply from 1StopBedrooms

Hi David, thank you for taking the time to leave your review.

It’s wonderful to hear that your experience with the team left such a positive impression. Providing friendly, attentive service and making every interaction smooth and supportive is something we consistently strive for.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Just placed my first order

Just placed my first order. Was very easy and straight forward. The representative Joe was very nice and gave immediate assistance.

February 3, 2026
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Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re glad to hear your first experience was a positive one. Creating a smooth and straightforward ordering process, supported by a helpful team, is something we focus on every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

I had great customer service

I had great customer service. Even when one of my purchases were on back order they asked me if they could help me find something else in the same price range. I ordered two different sets of couches and the are both top quality. My delivery and set up was top notch as well. I highly recommend this company.

February 3, 2026
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Reply from 1StopBedrooms

Hi Kristie, thank you for taking the time to leave your review.

We’re glad to hear your experience was such a positive one. Our team works hard to provide helpful service and dependable quality throughout the entire process, and it’s always rewarding to know that effort is reflected in a customer’s experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Order corrected

We had put our order in the cart and the next day it changed on us. The kind gentleman fixed the issue and he got our order placed correctly.

February 1, 2026
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Reply from 1StopBedrooms

Hi Debbie, thank you for taking the time to leave your review.

We’re pleased to hear that a member of the team was able to assist and make sure everything was handled properly. Providing a smooth and dependable experience is something we work hard to maintain for every customer.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great customer service

Great customer service

February 2, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Hector, thank you for taking the time to leave your review.

It’s wonderful to know your experience left such a positive impression. Creating a smooth and dependable experience for every customer is something our team works hard to deliver, and feedback like yours reinforces that commitment.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 4 out of 5 stars

The sofas are very comfortable

The sofas are comfortable for me (6'2") and my wife (5'2"). The adjustable headrests make the difference. We are very glad we bought them but the delivery people would not bring them into our elevator out of the box (Box didn't fit). Fortunately we have neighbors that helped carry the bases into the elevator and into our unit and they were very easy to put together.

January 19, 2026
Rated 5 out of 5 stars

Love these stools

The stools arrived shortly after I placed the order. They were easy to assemble and work perfectly for us. I ordered an p ther set, as we are so happy with them.

January 30, 2026
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Reply from 1StopBedrooms

Hi Laurie, thank you for taking the time to leave your review.

It’s wonderful to know your experience has been such a positive one. We work hard to keep everything—from ordering to setup—straightforward and reliable, and it’s always encouraging to hear when that consistency comes through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Great product and great price

Great product and great price. Lowest price by hundreds of $$. Super fast and easy shipping process.

January 28, 2026
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Reply from 1StopBedrooms

Hi Kerri, thank you for taking the time to leave your review.

We’re glad to know your experience met expectations. Our team works hard to keep the overall shopping experience straightforward and dependable for every customer.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Products are reasonably price and of…

Products are reasonably price and of high quality. The service is exemplary. Everything at your fingertips.

January 28, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Niki, thank you for taking the time to leave your review.

We’re glad to know your experience reflected the standard we aim to provide. Our team works hard to keep both quality and service consistent so customers can shop with confidence.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Easy website to work and order from

Easy website to work and order from. Customer service reps are very helpful and friendly.

January 27, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Elena, thank you for taking the time to leave your review.

It’s wonderful to know your experience left such a positive impression. Creating a smooth and welcoming experience for everyone who shops with us is something the team works hard to deliver every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Easy order

Helpful agent made ordering easy.

January 24, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Rosemary, thank you for taking the time to leave your review.

It’s great to know your experience was a positive one. Our team works hard to keep the process straightforward and consistent so customers can move forward with confidence.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Highly recommend

The website was easy to navigate, they corresponded throughout each step of the ordering and delivery process, and the product was exactly as pictured and described on the website.

January 23, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Julie, thank you for taking the time to leave your review.

It’s great to know your experience met expectations. Providing a smooth and dependable experience for our customers is something we work hard to deliver consistently.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Awesome Company

This company is so easy to work with, they processed the order so fast, called to confirm the order, then delivered it in like less than two weeks, and the couch was perfect. The movers were awesome too!

January 22, 2026
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Reply from 1StopBedrooms

Hi Philippa, thank you for taking the time to leave a review.

We’re delighted to hear your experience reflected the smooth and dependable service our team works hard to provide. Creating a straightforward and well-coordinated experience from start to finish is something we take great pride in.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

I’ve never used this company before and…

I’ve never used this company before and the gentleman that answered the phone just to verify my address was wonderful. He also gave me information about the warranty program which I he told me I have 30 days to decide on which I’m so thrilled about financially things are a little tight right now, but it would be nice to be able to get the warranty and when I get my income tax look at other furniture that you have so thank you very much for excellent customer service.

January 22, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Margaret, thank you for taking the time to share your experience and for your kind review.

It’s wonderful to hear that your first interaction left such a positive impression. Our team works hard to provide helpful, clear, and supportive service so customers feel confident every step of the way.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Exceptional availability

Exceptional availability, customer service, delivery coordination and execution.

Pricing is exceptional compared to big box stores.

January 4, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Timothy, thank you for taking the time to leave your review.

It’s great to hear that your experience was such a positive one. Our team works hard to provide a dependable and well-coordinated experience from start to finish, and feedback like yours reinforces the effort that goes into serving our customers every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great Experience

Competitive pricing , quality, and timely update during the delivery process enhanced my customer experience. I would consider them on future purchases .

January 19, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re delighted to know your experience met your expectations and left a positive impression. Providing a smooth and dependable experience is something we consistently strive for.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Customer Service

The representative was very hospitable & helpful.

January 20, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

It’s great to know that your experience left such a positive impression. Our team works hard to provide a welcoming and supportive experience, and feedback like yours reinforces the importance of that commitment.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

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