1st Time School of Motoring  Reviews 

151
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the driving instructors for being exceptionally patient, supportive, and helpful during every single lesson. Learners note that clear instructions and a calm, encouraging environment significantly boost their confidence behind the wheel. Many people successfully passed their driving tests on the first attempt thanks to this professional guidance. Some reviewers were not happy with specific instructors, mentioning unprofessional behavior, poor communication, and persistent issues with punctuality. A few people also felt that certain staff members were exceptionally rude and difficult to deal with throughout the learning process.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that instructors create comfortable and engaging... See more

Instructions

Customers consistently note positive experiences with instructions, frequently praising instructors for being... See more

Service

People report positive experiences with service, noting that instructors are exceptionally patient, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing experience learning how to drive with Abeer. She was encouraging, supportive and extremely kind. I looked forward to all my driving lessons and she really supported me when I was anxiou... See more

Rated 5 out of 5 stars

A Thank You Message To my dear instructor, Abeer, I would like to express my sincere gratitude for your patience, guidance, and unwavering support throughout my driving lessons. Passing t... See more

Rated 5 out of 5 stars

PASSED FIRST TIME THANKS TO ANUP!! He was truly amazing! He was very thorough and provided all the support, help and reassurance needed. Any time I had an issue or concern with my driving he w... See more

Rated 5 out of 5 stars

I had a wonderful driving instructor Bill in automatic. I was able to passed my driving test cuz of Bill great experience and teaching. I have a very friendly and nice examiner Mike in the Eirth tes... See more


Company details

  1. Driving School

Written by the company

We are one of the best known driving schools in South-East London & North-West Kent. Established since 1989, with over twenty five years experience helping over 50,000 people learn how to drive and pass their test. We are not a national school with a call centre, we are a friendly LOCAL school. We cover most SE, DA & BR postcodes. We offer male and female instructors manual and automatic in most areas. We offer great block booking packages, Student & Nurse discounts, Full hour lessons, Solo tuition & door to door service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(151)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was always worried about driving but…

Was always worried about driving but lessons with Navida has really helped. She’s very patient, kind, and professional. Lessons with her have allowed me to be a safe and confident driver. Can’t recommend her enough.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Professional instructor

Have been practicing with Navida for some time now. She is amazing (very patient and professional) . I can’t recommend her enough. I will surely pass first time when I am ready. 😀

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Franco best instructor

I'm very grateful to my driving instructor, who helped me pass my driving test. His patience, politeness, and real approach made every lesson pleasant and stressless. He always explained everything so clearly and encouraged me to be confident behind the wheel. I couldn't have done it without his support and guidance. I strongly recommend Franco to anybody who wants to learn and pass!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Franco - the best instructor!

Today I passed my test at Bromley with 4 minors! Franco from 1st Time School of Motoring was a fantastic instructor, he made sure I was not only learning to pass the test, but learning how to be a better, smoother and safer driver in general. He really made me feel safe during lessons and was great at explaining things and picking up on things I was struggling with. So thank you so much Franco! I would certainly recommend him to all of my friends and family and could not have done it without him!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

1st attempt

1st attempt, passed with only 2 minors.

Bang bang.
So happy, best instructor ever, and always funny with jokes which makes it easier to remember stuff.
Thanks soo much Roddy

February 3, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Thank you for your review. Congratulations on passing your practical test! See you on the road!

Rated 5 out of 5 stars

Bill is the best driving instructor he…

Bill is the best driving instructor he helped me from start to finish & I passed 1st time!

January 28, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Thank you for your review. Congratulations on passing your practical test! See you on the road!

Rated 5 out of 5 stars

Amazing driving school

Omar was a great instructor, very patient and helpful I would highly recommend him! I am very happy with my results too! Thanks again

January 9, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Thank you for your review. Congratulations on passing your practical test! See you on the road!

Rated 4 out of 5 stars

I had a very professional instructor…

I had a very professional instructor always patient &, so helpful i passed on my 1st time with only a couple of mistakes

January 13, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Thank you for your review. Congratulations on passing your practical test! See you on the road!

Rated 5 out of 5 stars

Best driving school in London

Best driving school in London, passed my test over the weekend after having lessons with Jonas, he was very patient and calm with me as I was a very nervous learner. Couldn’t have done it without him

January 13, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Thank you for your review. Congratulations on passing your practical test! See you on the road!

Rated 1 out of 5 stars

Rudeness

I have already put in a compliant, but one of the instructors was very rude to my younger sister making her cry coming back from a lesson stating “girls can’t drive manual” when she already wasn’t feeling confident not very supportive or encouraging and it’s disappointing

January 25, 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

Hi Charlie-Ann. This has been raised with the instructor in question. Upon speaking with him he made us aware that this student was a recommendation from her partner who is also taking lessons with this particular instructor.
-
The instructor claims he made a suggestion that the student you're referring to could try automatic lessons if they felt they were struggling with manual lessons as she got very emotional on the lesson as she felt she wasn't progressing & mentioned she had 30 hours of tuition previously. He denies ever saying that women cannot drive manual vehicles. The instructor has both male and female students and many that have successfully passed their tests after taking tuition from him. We have contacted his current female students to find out if anyone has experienced what you are claiming & they had nothing but good things to say about him.
-
The instructor also didn't charge the student for the full two hour lesson that was booked and only charged her a total of £17 as a good-will gesture as she wanted to abandon the lesson. As a company we apologise for the misunderstanding on this occasion and wish your sister nothing but success in her driving journey.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look