1xBet 

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Rated 1 out of 5 stars

My 1xbet account number id: 978106229 User name: VikasMu Hlo sir/medam I have currently 140.24 usdt on my 1xbet account. I also wager 1x time deposited amount. Whenever I c... See more

Company replied

Rated 1 out of 5 stars

It's already been more than 24 hours since i made my withdrawal but still not credited in my account though I'm very disappointed 😞 I heard positive review about 1xbet but its seems not as expec... See more

Company replied

Rated 1 out of 5 stars

I am playing since 6 years...... Withdrawal service was very but for 1xbet company made 3600rs fraud on withdrawals ... Plz.... Trust is giong on i will play in another Site id 252559121.....

Company replied

Rated 4 out of 5 stars

I find 1Xbet to be a trustworthy platform with a good reputation amongst bettors. The variety of betting options gives me confidence as I place my wagers. However, there are times when updates on cert... See more

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Rated 5 out of 5 stars

tank you 1x…ok

October 23, 2024
Unprompted review
1xBet logo

Reply from 1xBet

You're welcome! If you have any more questions or need further assistance, feel free to ask. Enjoy your betting experience with 1xBet!

Rated 4 out of 5 stars

Average MMA odds

Mix martial arts international tournaments attract viewers globally, but the odds are lower than in football markets. This will inevitably change one day, but now I am forced to abide by circumstances.

October 9, 2024
1xBet logo

Reply from 1xBet

Thank you for your comment! It's interesting to note how the odds for mixed martial arts (MMA) tournaments compare to more mainstream sports like football. While MMA has gained a significant global following, the odds can sometimes reflect the market's current dynamics. We understand that circumstances can be challenging, and we appreciate your patience as the landscape evolves. Your feedback is valuable, and we’re always looking for ways to enhance the betting experience for our users. If you have any further thoughts or suggestions, we’d love to hear them!

Rated 1 out of 5 stars

Scam scam and very big scam

Scam scam and very big scam, all fraud people sitting there, beware please

October 7, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We sincerely regret that you have such doubts. You have not specified the reasons why you consider our company to be fraudulent. We would like to assure you of our transparency and honesty.

1xbet is an officially licensed company that regularly undergoes independent audits that confirm our reliability and honesty. We are committed to providing the best service to our customers and guarantee the security and privacy of all transactions on our platform.

We are ready to consider your question in detail and provide all the necessary information to dispel your doubts. Please provide us with more detailed information about your situation so that we can help you quickly.

Thank you for your understanding and trust.

Sincerely,
1xbet team

Rated 1 out of 5 stars

I have deposit 8000inr 4 days before…

I have deposit 8000inr 4 days before but unfortunately still not credit to my game account there customer service is just pathetic every hour new guy is coming online asking from the beginning..highly disappointed from the aap I'm using this aap from last 3 years but it's second time I'm stuck with my deposit but no one is ready to help me out .and also I have depost 4000inr on 19 July still not credit to my account just requesting to management body to look into matters of your customers

October 1, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello,

Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.

Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.

Thank you for your patience, and we're here to assist you. We appreciate your loyalty.

Best regards,
The 1xbet Team

Rated 5 out of 5 stars

Efficient data processing

The processing speed is extraordinary, as 1xBet is among the best-ever bookies in terms of functional capacity. It means dealing with countless users simultaneously and processing their orders on time.

October 3, 2024
1xBet logo

Reply from 1xBet

Hi! Thank you for your fantastic feedback! We’re delighted to hear that you find our processing speed extraordinary. At 1Xbet, we take pride in our ability to serve countless users simultaneously while ensuring timely order processing. Your satisfaction is our priority, and we’re committed to maintaining the high standards you expect from us. If you have any further comments or need assistance, please don’t hesitate to reach out. Happy betting!

Best regards,
1Xbet Support Team

Rated 1 out of 5 stars

20 days have to gone but 1xbet team not supporting me to solve my mobile number link and withdrawal issue link wi problem..

Good Morning all.... after give a review to 1xbet ..they had reply to Solve the issue under 72 hours but his Security team still not reply a single sentence when I have mailed all documents before 5 days but no reply..

This company not serious for his client...

September 10, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Dear player,

We apologize for the delay in receiving a response from the Security Team. Please be assured that your case is important to us, and while the process may take time, the Security Team is working to resolve your issue as quickly as possible. We recommend waiting a little longer and ensuring that all required documents were submitted correctly.

If you haven't already, you may also follow up via live chat for a quicker update. We appreciate your patience and understanding during this process.

Rated 1 out of 5 stars

🚨🚨🚨Total fraud is happening with me , I'm not able to withdraw withdraw my money from account🚨🚨🚨🚨

🚨🚨🚨
Gaming I'd : 968632627
At the time of withdrawing my money ,they ask me for identification documentation , I have provided they what they ask for .but now they are not responding to my email addresses .they ask for selfie verification after sending him my photo ( real game owner ) they are not responding me . please help me to withdraw my money . if this not done it means company is making scam with people and forfeiting their money . sir your team is not responding on my email
Please do something
I really got bad experience on this platform .
Please reach out to me quickly sir .

September 21, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Dear Customer,

Thank you for your interest in our platform and for choosing to try 1xbet. We sincerely regret that your experience began with difficulties and apologize for any inconvenience caused.

The verification process is necessary to ensure the security of our customers and compliance with regulatory requirements. We understand that waiting can be inconvenient, especially when you want to start using all the features of our platform.

We would like to assure you that your documents are being reviewed and our team is making every effort to process your requests promptly. Typically the verification process takes no more than 48 hours, but in some cases additional time may be required.

Please contact us again and provide your unique identification number (ID) so that we can expedite the verification process and provide you with an update on the status of your account. You can do this through the support chat on our website or mobile application.

We appreciate your patience and are confident that you will soon be able to fully enjoy all the benefits and features that 1xbet offers. Once again we apologize for the delay and thank you for your understanding.

Sincerely,
1xbet support team

Rated 1 out of 5 stars

Sir my deposit has not been added to my…

Sir my deposit has not been added to my gaming account, my gaming account number 954140447 , Sir, I complained about this to you on your email but you stopped replying to me there.sir its been 18 days, please help me, deposit amount 20000 inr, deposit date 17 aug 2024

August 17, 2024
Unprompted review
1xBet logo

Reply from 1xBet

We extend our sincerest apologies for the delay you have experienced in the crediting of your deposit. Under usual circumstances, deposits are processed and credited within an hour. However, there are occasions when, due to high demand on the payment system or bank-related issues, the process may take a few days. We understand how this can be an inconvenience and appreciate your understanding.

To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.

Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.

With our best regards,
The 1xbet Team

Rated 5 out of 5 stars

1xbet really wonderful

1xbet really wonderful
We use it
And we loving it

June 26, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Thanks for sharing your enthusiasm—it's great to know you’re having such a positive experience!

Rated 1 out of 5 stars

This website and app full of scam

This website and app full of scam
I deposited payment from my e-wallet to the 1xbet account but I didn't receive amount in my 1xbet account credit fromy e-wallet

August 28, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We sincerely regret that you have such doubts. You have not specified the reasons why you consider our company to be fraudulent. We would like to assure you of our transparency and honesty.

1xbet is an officially licensed company that regularly undergoes independent audits that confirm our reliability and honesty. We are committed to providing the best service to our customers and guarantee the security and privacy of all transactions on our platform.

We are ready to consider your question in detail and provide all the necessary information to dispel your doubts. Please provide us with more detailed information about your situation so that we can help you quickly.

Thank you for your understanding and trust.

Sincerely,
1xbet team

Rated 1 out of 5 stars

AVOID 1XBET AT ALL COSTS - INCOMPETENT CUSTOMER SUPPORT AND UNRESOLVED ISSUES



I'm writing this review as a warning to others after experiencing the most frustrating and infuriating experience with 1xbet. Despite being a loyal customer who has placed numerous bets with them, I've been left high and dry by their inept customer support team.

On August 2nd, 2024, I made a deposit (Account: 594691413, UTR: 458102671771) that was never credited to my betting account. Not only did I not receive my funds, but I also didn't get a refund. The lack of accountability and transparency is appalling.

When I reached out to customer support, I was met with a barrage of unhelpful and generic responses. The only reply I got was that the issue had been "forwarded to specialists" and would be "resolved soon." Soon never came. It's been weeks, and I'm still waiting for a resolution.

The customer support team is utterly clueless and uneducated. They can't even comprehend basic English, let alone understand the issue at hand. It's clear they're not equipped to handle customer complaints.

This experience has left a sour taste in my mouth, and I've significantly reduced my betting activity with 1xbet. If they continue down this path, they'll lose their customer base entirely.

To 1xbet, I say: Fire your entire customer support team and hire competent individuals who can communicate effectively in English. Until then, I'll be taking my business (and my bets) elsewhere.

To potential customers, I say: Stay far, unless they improve their customer support.

Update. Still waiting for the money to be refunded or credited to betting account. They did not do it despite promising.

Update. Look at the answer they gave. Just a copy paste one like their customer support do always. I have provided all the details on 2nd August. Also provided bank statement 2 times. Still they cannot resolve this. Only empty promises.

Update.

They asked me to wait for another 14 days. Lol

All the chats and conversations will be uploaded on social media and youtube.

Update. Telling I have to wait for another 14 working days and submit bank statement again after that. I asked what will happen after that. They just said I have to wait without promising to resolve the issue.

Agents are totally uneducated and useless. I am recording all conversations.

August 2, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.

We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.

We appreciate your patience and are here to help. Thank you for staying with us.

Sincerely,
1xbet team

Rated 1 out of 5 stars

Very Frustrating service amount not deposited in time

Remember is this my second review in last 15 days my 2 deposited amount of Rs.20000 (23 July )And 15000 (9 Aug)still on hold no customer support take care about that they only give me time.., aaj ho jayenga please wait ..,very irritating nd frustrating service and very poor payment department no care about customer payment. Please Help me on priority basis my gaming id is .251348745 Please help me out that.

July 23, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.

We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.

We appreciate your patience and are ready to assist you. Thank you for staying with us.

Best regards,
The 1xbet Team

Rated 1 out of 5 stars

Bet settled wrongly

Bet settled wrongly
Bet slip number-52673128879
Betting Id-68803361

Bet was the score should be above 81.5 in cricket
The score is 87.
Still it's showing loss.

Tournament is Bhalessa Chhenab Premier league 2

August 6, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We’re sorry to hear that you’re feeling this way. Please know that we are committed to providing high-quality service, prioritizing both the security of your account and balance and the accurate settlement of all bets.

According to our fair settlement policy, if there is an obvious error in the odds, the bet will be settled based on the final result at the current odds relevant to the market (rule 2.19).

We appreciate your understanding, as all settlement actions adhere strictly to the rules that players agree to upon registering on our site. For detailed information about the status of any bet, feel free to reach out to our support team. We are always here to assist you.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

1X One of the fraud company

One of the fraud company. If you are loosing money, they ll allow to play. If you are winning and earning money continuously or big winning money, 1X won't allow to do withdraw. 1X will disable all the withdrawal payment method which belongs to deposit. Even if you send e-mail, chat, you won't get solution. Please don't play or download 1X app.

July 1, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello! My name is Alex.

We recognize the importance of offering a variety of withdrawal options. However, for security reasons, the withdrawal method must match the deposit method. This measure helps prevent fraudulent activities and ensures that funds are not transferred to unauthorized parties.

If you wish to change your withdrawal method, please contact our technical support team. They will assist you through the process, which may involve verification steps to ensure the security of your account. Once verified, you will be able to request a change in your withdrawal method.

If you have any additional questions or need further assistance, please don't hesitate to reach out to us. We are always here to help.

Best regards,
Alex, 1xBet Team

Rated 1 out of 5 stars

Refusal to pay the winnings

I recently experienced some winnings, upon trying to withdraw my funds I come to the surprise that my method of withdrawing is unavailable since they are experiencing some problems with it. Contacted costumer support which told me to use a diferente method which evolved depositing more money and then contact their specialised team. I did that, sent 3 emails with no reply, contacted costumer support that told me to try with a different email and later she acknowledged that the team received the email, later that day, contacted them again to which another member said that the team hadn’t received any email. It’s going to be this constant back and forth with them and I don’t see any light at the end of the tunnel, I think I lost my money and this is theft, not only for my winnings but because I cannot get back the money that I deposited that led to the wins.

To sum up, don’t use this website as they are fraudulent and thieves.

P.S: I sent an email to the contact they shared with me, that department told me I should contact another department and once I did it that second department told I should contact the first department.

It has been like this for the last 2 weeks

It’s just a scam, I’m never gonna see my money

STAY AWAY FROM THEM.

July 30, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello! My name is Alex.

We understand the importance of providing as many withdrawal options as possible. We would like to point out that for security reasons, the withdrawal method must match the deposit method. This helps prevent fraudulent activity and ensures that funds are not transferred to unauthorized parties.

If you wish to change your withdrawal method, please contact our technical support. They will guide you through the process, which may include verification steps to ensure the security of your account. Once verified, you will be able to request a change in withdrawal method.

If you have any further questions or require assistance, do not hesitate to contact us. We are always here to help.

Best regards,
Alex, 1xBet Team

Rated 1 out of 5 stars

1xbet is nothing but a bunch of…

1xbet is nothing but a bunch of scamsters...no issues with deposit. But, if you try to withdraw, it like scaling the Everest. My withdrawal request has been rejected more than 20 times with reason -"payment processing error". This is simply ridiculous. Moreover, there is only one method of withdrawal- Bank Cards. Why Bank Tranfer or many other digital modes not available? I know I am wasting my time...nobody is going to listen. My 15000/- is still lying in my account which 1xbet does not intend to pay.
So....beware Indians...Don't trust this fraud company.
My 1xbet account number-880736485
I quote here the reply from 1xbet:
Reply from 1xBet

An hour ago
Hello! My name is Alex.

We understand your concerns about withdrawing funds from your account. For security purposes, the withdrawal method must be the same as the deposit method. This is to prevent fraudulent activity and ensure that funds are not transferred to unauthorized third parties.

If you need to change your withdrawal method, please contact our support team. They will guide you through the process, which may include some verification steps to ensure the security of your account. Once verified, you can request a change to your withdrawal method.

If you have any further questions or need assistance, please contact us. We are here to help.

Best regards,
Alex, 1xBet Team

This is sheer crap from 1xbet. They advise change of withdrawal method after proper verification...absolute crap. Their verification process takes 4-5 days forcing one to the brink of desperation and height of frustration. Actually, they wait till one loses all his money. In my case, I had gone through this verification process, still no proper withdrawal method like Bank transfer was made available to me. Ultimately I lost all my money.
So, I advise everyone to keep strictly away from this fraud bunch of scamsters. Better play on Parimatch. I have a relatively good experience there.
Once again, I advise - "Say No to 1xbet".

August 1, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello! My name is Alex.

We understand your concerns about withdrawing funds from your account. For security purposes, the withdrawal method must be the same as the deposit method. This is to prevent fraudulent activity and ensure that funds are not transferred to unauthorized third parties.

If you need to change your withdrawal method, please contact our support team. They will guide you through the process, which may include some verification steps to ensure the security of your account. Once verified, you can request a change to your withdrawal method.

If you have any further questions or need assistance, please contact us. We are here to help.

Best regards,
Alex, 1xBet Team

Rated 1 out of 5 stars

27000 rupees Withdrawal not Received

I am Lost 27000 Rupees.
My 1xbet ID: 854834363 , Withdrawal is not received from more than 15 Day's , Customer Support Never help , No one reply on Mail , I am complaint many times but amount not received in My Bank Account.
I am waiting from 15 Days . Bad Experience , Worst Services ,
Please i Request 1xbet support help me.
If you give my Money than I erased all your Complain. Please Help.

My Player id: 854834363
Contact Number - 9214444490

Kotak Mahindra Bank
Bank Account Number - 1346302308
IFSC Code - KKBK0003715

July 19, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.

To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.

We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.

Sincerely,
1xBet Team

Rated 3 out of 5 stars

Ultimate destination for sports betting enthusiasts! 🏆

For all the sports betting enthusiasts out there, 1Xbet is the ultimate destination! With a wide range of events to bet on and quick payout calculations, this platform has everything you need for an exhilarating betting experience. 1Xbet truly stands out as the best choice for sports betting in India!

July 16, 2024
1xBet logo

Reply from 1xBet

Your feedback is greatly appreciated and inspires us to continue delivering a top-notch service that stands out in the industry.

Thank you once again for your kind words and for choosing 1Xbet. We look forward to providing you with more exciting and rewarding betting experiences in the future!

Best regards,
The 1Xbet Team

Rated 1 out of 5 stars

Absolute frauds .....Ticket id 66486995

Absolute frauds .....Ticket id 66486995

Deposit delayed for more 35 days. Absolute frauds. 4900₹ ....funds transferred to their designated upi id "alrehan838@freecharge"... Money for transferred in a second on 20 june 6:20 pm. Not deposited in gaming account 18429011 yet. Submitted bank statements , video recording , screenshots , every piece of evidence.

Customer care lies through their teeth in the call via their app.

Excuses list:
1) delay due to world cup
2) too many payments in line to be processed.
3) delay due to bank holiday.
4) technical error
5) payment is in processing and is subject to verification.

Apparently it takes 35 days and weeks after even sending them official bank statements to verify my payment.

Absolute scam ... Customer care reps are villagers from rural areas and they aren't even professionally trained yo deal with this. They simply disconnect the call.

Sad part is i have deposited millions in their website and withdrawn too.
Time to take my business to stake and other betting exchanges.

June 20, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello,

Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.

Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.

Thank you for your patience, and we're here to assist you. We appreciate your loyalty.

Best regards,
The 1xbet Team

Rated 4 out of 5 stars

Your Ultimate Betting Companion!

Count on 1Xbet to be your ultimate betting companion, offering a wide range of payment options, secure transactions, and an immersive betting experience. With 1Xbet by your side, you can elevate your betting journey, enjoy seamless transactions, and revel in the excitement of winning big. Join the winning league with 1Xbet today!

July 16, 2024
1xBet logo

Reply from 1xBet

Your feedback is incredibly valuable and reinforces our dedication to providing a top-notch platform where you can enjoy every moment and celebrate winning big. We’re excited to be a part of your betting adventure and to help you elevate your experience.

Thank you once again for your kind words and for choosing 1Xbet. Join the winning league with us today and continue to revel in the thrill of betting!

Best regards,
The 1Xbet Team

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