1xBet 

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Rated 1 out of 5 stars

My 1xbet account number id: 978106229 User name: VikasMu Hlo sir/medam I have currently 140.24 usdt on my 1xbet account. I also wager 1x time deposited amount. Whenever I c... See more

Company replied

Rated 1 out of 5 stars

It's already been more than 24 hours since i made my withdrawal but still not credited in my account though I'm very disappointed 😞 I heard positive review about 1xbet but its seems not as expec... See more

Company replied

Rated 1 out of 5 stars

I am playing since 6 years...... Withdrawal service was very but for 1xbet company made 3600rs fraud on withdrawals ... Plz.... Trust is giong on i will play in another Site id 252559121.....

Company replied

Rated 4 out of 5 stars

I find 1Xbet to be a trustworthy platform with a good reputation amongst bettors. The variety of betting options gives me confidence as I place my wagers. However, there are times when updates on cert... See more

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Rated 1 out of 5 stars

Scam 1x bet

I have mailed payment details to 1xbet's mail that too several times ,the only reply I get is sir please wait. I have already Waited 72 hours and u want me to wait more .I tried call back option,they only say sir I have highlighted ur issue don't worry ur issue will be solved but that's only for saying ,in real issue is not getting solved. If ur application is genuine help me get my deposit asap. Else ur application is fraud. And don't give me the u will have to wait bullshit as I have already Waited 48 hours which is ur general policy of waiting period. Either make my deposit available in no time or u guys are scammers.

January 2, 2025
Unprompted review
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Reply from 1xBet

"We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank's end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly.

Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.

Warm regards,
The 1xbet Team"

Rated 1 out of 5 stars

Don't play this game mony chori karthehai

Don't Play this game scam karthehai 1xbet terimakichuth bankilovde scam karthehai mony chori jarthea hai fake accounts deposit scaners

January 4, 2025
Unprompted review
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Reply from 1xBet

"We would like to assure you that the bookmaker operates under the Curacao license, which indicates the legality and legitimacy of all actions, as well as a high level of fairness. All sections of our casino have been thoroughly checked, and online casino slots and tables are provided only by reputable providers, the list of which you can find on the site.
The return to player (RTP) percentage level is approximately 93-95%, which meets high industry standards. But please note that in all sections of the site you are testing your luck. We believe that gambling should be a pleasant pastime, and not a way to make money.
If you have specific questions or need additional information, please contact our support service, and you can also refer to the Terms of Use for clarification, which are available at https://1xbet.com/en/information/rules/30
Thank you for your understanding and the opportunity to discuss."

Rated 5 out of 5 stars

Exciting slots

I love different casino slots and am open to new experiences that can result in massive winnings. A week ago, I hit the jackpot occasionally, and that was amazing. The 1xBet team offers numerous games, including shooters, crash games, strategies, and many others, with unprecedented moneymaking opportunities. The more you invest, the higher you may get.

December 20, 2024
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Reply from 1xBet

Thank you for sharing your exciting experience! It’s fantastic to hear that you’re enjoying the diverse range of games at 1xBet and even hit the jackpot—congratulations on your big win! 🎉

Rated 1 out of 5 stars

No Withdrawal At All

Today as of 6th Feb 2025 there is no reply.

No Withdrawal At All
I am from India. I started playing 1xbet india quite a few days back. On twice occasion I had won my casino winning upto INR Rs. 150000/- and Rs. 250000/- within a single month. Both the time I had initiated withdrawal but even after mailing them and remaindering them they did not reply a single time. Out of frustration I had to play all my winning and finally lost all the money.
I requet all the concern not to play at this site as they will not allow you to withdraw money and will never communicate to you. At the the same time the accept your deposit which will finally be gone.

My gaming ID is - 200990099

I am unable to download the history right now - but following is just a copy from particular page. You can check my account from above my ID.
and please let me know how to attached documents and proof to this review or mail me so i can provide evidances. On 5th Dec 2024 and on 13th Dec 2024 I have mailed you regarding my concern but never received reply from you

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Information about deposits, withdrawals and transfers of funds

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Show earlier
15.12.2024 17:03
Receipt of payment in the amount of 45000.00 INR made using "E-wallets"
15.12.2024 16:58
Receipt of payment in the amount of 45000.00 INR made using "E-wallets"
12.12.2024 10:21
Receipt of payment in the amount of 21000.00 INR made using "E-wallets"
03.12.2024 12:35
Unable to withdraw funds on request №3005055007 in the amount of 49000.00 INR, (). (Withdrawals are only possible using the same details that were used to make a deposit. If you deposit money via different payment methods, you should withdraw money in proportion to the amount you have deposited via each payment method.)
03.12.2024 12:29
Request №3005055007 to withdraw funds in the amount of 49000.00 INR
03.12.2024 12:15
Receipt of payment in the amount of 21000.00 INR made using "Bank transfer"
03.12.2024 11:42
16500.00 INR bonus credited to account
03.12.2024 11:42
Receipt of payment in the amount of 15000.00 INR made using "Bank transfer"
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December 15, 2024
Unprompted review
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Reply from 1xBet

"Hello! Thank you for contacting us. Please provide the following so that we could check your transaction:
Your gaming ID, date, time, amount, payment system and the transaction screenshot. As soon as we have information of your case, we will get back to you"

Rated 1 out of 5 stars

Amount not deposited to my 1xbet wallet

I deposite Rupees 6000 to my 1xbet account. My amount deducted from my bank account and successful transferred to 1xbet merchants but still my payment is not deposit to my 1xbet wallet...Several times I contact to 1xbet support team through Email,Chat and phone.They only assurance me to waiting time for 24hours,banking hours and said to me your issue highlighted only..But they can't resolve my problem since 5 days.
it's really disgusting for me.

December 21, 2024
Unprompted review
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Reply from 1xBet

Hello!

We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.

We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.

We appreciate your patience and are ready to assist you. Thank you for staying with us.

Best regards,
The 1xbet Team

Rated 1 out of 5 stars

Deposited amount not reflecting

Deposited amount not reflecting it’s been more than 6 hours

December 24, 2024
Unprompted review
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Reply from 1xBet

We apologize for the inconvenience caused. Deposit processing typically takes less time, but delays can sometimes occur due to technical issues. Please ensure you’ve followed the correct deposit procedure and check with your payment provider for any issues on their end.

If the problem persists, kindly contact our support team via live chat or email with your transaction details (amount, date, and reference number). We’ll investigate and resolve this as quickly as possible. Thank you for your patience!

Rated 1 out of 5 stars

A Short Complaint with Evidence:

A Short Complaint with Evidence:

I want to warn users about the platform 1xBet, as it has proven to be unsafe and disrespectful toward customers. I initiated a withdrawal of 19,900 EGP from my account, but the amount has not been credited to my bank account.

I have evidence proving that the funds were not received, including:

A bank statement showing no transfer was made.

Fake messages from the platform claiming the amount was transferred.

Multiple attempts to contact customer support with no response or resolution.

Due to this fraud, I have shared my issue on global platforms to warn others. I demand an immediate refund of my money and for the platform to respect users' rights. Otherwise, I will continue exposing them as an untrustworthy and fraudulent platform.

I strongly advise everyone to avoid dealing with this platform to protect their funds.

December 11, 2024
Unprompted review
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Reply from 1xBet

We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank's end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly.

To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.

Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.

Thank you for choosing to stay with us.

Warm regards,
The 1xbet Team

Rated 1 out of 5 stars

I advise everyone who is reading this…

I advise everyone who is reading this review please dont deposit on this site .. its a fraud site they just take ur money their live support is useless controlled by some Autistic users, the money you deposit into this site will vanish without a trace.. please dont deposit here its the worst site ever created.

December 19, 2024
Unprompted review
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Reply from 1xBet

Hello!

We sincerely regret that you have such doubts. You have not specified the reasons why you consider our company to be fraudulent. We would like to assure you of our transparency and honesty.

1xbet is an officially licensed company that regularly undergoes independent audits that confirm our reliability and honesty. We are committed to providing the best service to our customers and guarantee the security and privacy of all transactions on our platform.

We are ready to consider your question in detail and provide all the necessary information to dispel your doubts. Please provide us with more detailed information about your situation so that we can help you quickly.

Thank you for your understanding and trust.

Sincerely,
1xbet team

Rated 5 out of 5 stars

Response speed

They will never make you wait too long because of the high response speed of their customer support team. I should only contact them during business hours as they do not provide round-the-clock support as declared. I used live chat messaging to address my issues. I know their team will never quit and let me down.

December 5, 2024
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Reply from 1xBet

Thank you for sharing your experience! We're glad to hear that our customer support team has been quick to respond and helpful in resolving your issues. We aim to provide efficient support during business hours, and it’s great to know that you’re satisfied with the assistance you've received.

Rated 1 out of 5 stars

I have deposited 10k INR into my…

I have deposited 10k INR into my account last Sunday. Till date it has not come into my betting account of 1xbet. Trying to fool the customers.Its been past 10 days still they r telling me to wait for the funds to get deposited pathetic and unbelievable.

December 8, 2024
Unprompted review
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Reply from 1xBet

We sincerely appreciate you reaching out to us and apologize for the inconvenience caused by the delay in processing your deposit. Typically, deposits are credited to your account within an hour. However, there are instances where, due to the heavy workload on the payment system or banking delays, the process may extend to a few days. We understand the frustration this can cause and are dedicated to resolving the issue as swiftly as possible.

To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process.

Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty.

With warmest regards,
The 1xbet Team

Rated 1 out of 5 stars

1xbet is a fraudulent gaming app

1xbet is a fraudulent gaming app. When you deposit payment, the amount gets deducted but does not reflect in your 1xbet account. It has happened with me 2-3 times. I have also emailed and sought help from customer support, but their customer care does not help; they just waste your time and money. Please stay away from them.

December 10, 2024
Unprompted review
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Reply from 1xBet

We sincerely appreciate you reaching out to us and apologize for the inconvenience caused by the delay in processing your deposit. Typically, deposits are credited to your account within an hour. However, there are instances where, due to the heavy workload on the payment system or banking delays, the process may extend to a few days. We understand the frustration this can cause and are dedicated to resolving the issue as swiftly as possible. To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process. Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty. With warmest regards, The 1xbet Team

Rated 1 out of 5 stars

Worst betting site

Worst experience ever I deposited my money which never got credited they don't respond in chat nor do they accept my calls and emails this is fraud all the good reviews are just paid reviews do not use this site

December 8, 2024
Unprompted review
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Reply from 1xBet

We extend our sincerest apologies for the delay you have experienced in the crediting of your deposit. Under usual circumstances, deposits are processed and credited within an hour. However, there are occasions when, due to high demand on the payment system or bank-related issues, the process may take a few days. We understand how this can be an inconvenience and appreciate your understanding.

To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.

Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.

With our best regards,
The 1xbet Team

Rated 1 out of 5 stars

Frauds!!!

Frauds!!!! Scam website!!!! 😡 I made a deposit of 4500 to one of the account they provided, on 23rd Nov, the amount never got credited. After several follow up with chat and Email, they kept on telling me to wait 14 days, and then provide bank statement, it's been 16 days, I provided bank statement, and more frustrating I make another Deposit of 995, and also that is not credited. And now am blocked on chat.ID 1018362489, Complaint ticket 9323059

December 8, 2024
Unprompted review
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Reply from 1xBet

We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank's end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly. To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently. Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet. Thank you for choosing to stay with us. Warm regards, The 1xbet Team

Rated 1 out of 5 stars

the worst customer service and the rude…

the worst customer service and the rude one that i ever seen in my life and they are not really helpful and it’s fraud only cause i won a bet and it’s been more than a week im trying to withdraw my money but nothing changed ?!!!!!!!!!!!!!!!

December 6, 2024
Unprompted review
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Reply from 1xBet

Hello! To analyze your question, we need your account ID.

But I want to note that to be able to withdraw, you need to meet all the conditions:
1. So that the entire amount is played back with a coefficient of 1.1%
2. Withdrawal to the same details, which was the plant of the largest amount of money.
3. Verification must be successfully passed
4. There should be no multi-account (in this case, the account is blocked).

Perhaps in your case one of the points was violated. Please analyze your situation and by correcting it you will be able to withdraw funds.
Have a nice day!

Best regards,
1xbet

Rated 1 out of 5 stars

Frauds

Never ever deposit your money, this hungry beggars will steal and run. You can't do anything after that like me, this thieves must be punished.

November 29, 2024
Unprompted review
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Reply from 1xBet

Hello!

We are truly sorry that you have these concerns. However, you have not provided the reasons why you consider our company to be fraudulent. We want to assure you of our transparency and integrity.

1xbet is a legally licensed company that undergoes regular independent audits, which verify our reliability and honesty. We are dedicated to offering the best service to our customers and guarantee the security and confidentiality of all transactions on our platform.

We are happy to address your concerns in detail and provide you with any information you need to clarify your doubts. Please share more details about your situation so that we can assist you promptly.

Thank you for your understanding and trust.

Best regards,
The 1xbet Team

Rated 1 out of 5 stars

Pleaaase dont deal with this guys

Pleaaase dont deal with this guys , they stole my deposit and i spoke to the blody mail chat 100 time nothing all they do is copie and past the same garbage.. please avoid im gonna sue them
Here my id : 737117065

November 27, 2023
Unprompted review
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Reply from 1xBet

Hello! If someone stole money from your account or there were any third-party actions on the account, then this may be a sign of fraud. Or you contacted scammers to whom you personally provided the details of your transaction, which they could use and credit the money to their account. If this is the case, then in this case we will not be able to help you, since the payment system credits strictly according to the correctly completed application on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts directly to the site's technical support are listed only on the site in the contacts section).

But in any case, write to technical support on the site or application and let our security service sort out your issue.

Best regards, 1xbet

Rated 1 out of 5 stars

Worst experience I ever had in my…

Worst experience I ever had in my entire life. In spite of giving them more business I am waiting for my funds to be updated since the last 10 days. Customer service always put the blame on payment department.
Not even care for customer money

November 25, 2024
Unprompted review
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Reply from 1xBet

Hello! Our support works around the clock and will definitely review your request and help you sort it out. Usually the first response takes no more than 5 minutes, but in case of heavy workload or technical difficulties, the time may be increased. For this we apologize and will try to ensure that such cases do not occur. To solve your problem, our specialists need a little more details, such as your ID. Please send this information to our support email or through the player's account on the 1xbet platform website.

Sincerely, 1xbet team

Rated 1 out of 5 stars

Poor widraw system of 1 x bet

Poor widraw system of 1 x bet

Customer care support NVR call u back
My winning amount is pending from yesterday,they asking to type email.
Ticket id 73886618

U accept paymnt 24/7
In case of widraw all fake commitments..
I loose trust everytime we have right emails n call for our winning amount ...

Then u give execuses we hve to widraw 10000000 of people that's why we delay winning amount payment wow.

These are customer support answers

Then don't accept instant payment also..

Regards
Himanshu

November 7, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to several days.

We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.

We appreciate your patience and are here to help. Thank you for staying with us.

Sincerely,
1xbet team

Rated 1 out of 5 stars

I can say that the worst withdrawal…

I can say that the worst withdrawal services here because I made 6 times request and all are rejected and I did for 7 days still no money credited to my bank account.pleass guys don't recommend this website.

November 7, 2024
Unprompted review
1xBet logo

Reply from 1xBet

We are very sorry that this situation has occurred. Due to an error in the request, it may be declined by the payment system, and in that case, the funds are returned to the account from which they were sent. However, according to the regulations of different local banks and payment systems, the refund process can take up to 14 business days.

Please wait until the specified period to expire and contact our support team again at info-en@1xbet-team.com, providing your account statement from the time of the transfer until now, where it is clear that the funds have not been returned, so we can forward your request for further resolution with the payment system. Thank you very much for your patience and cooperation.

Rated 1 out of 5 stars

If I could give it a zero

If I could give it a zero, I will. I deposited 400 on the 25th of October, and the amount wasn't deposited to my account. When I chat with the agent, they are telling me to wait for 24 hours for the amount to be credited. It's the lie on a daily basis. 1024516663 is my ID

October 24, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

We apologize for the delay in crediting your deposit. Typically, funds are credited within an hour, but sometimes, due to the load on the payment system or bank, the process may take a few days.

If you haven't already contacted support, we recommend doing so through your account on the 1xbet website or in the app. Please provide all the details of your payment so that we can resolve your issue more quickly.

We appreciate your patience and are ready to help. Thank you for staying with us.

Best regards,
The 1xbet Team

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