1xBet 

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Rated 1 out of 5 stars

My 1xbet account number id: 978106229 User name: VikasMu Hlo sir/medam I have currently 140.24 usdt on my 1xbet account. I also wager 1x time deposited amount. Whenever I c... See more

Company replied

Rated 1 out of 5 stars

It's already been more than 24 hours since i made my withdrawal but still not credited in my account though I'm very disappointed 😞 I heard positive review about 1xbet but its seems not as expec... See more

Company replied

Rated 1 out of 5 stars

I am playing since 6 years...... Withdrawal service was very but for 1xbet company made 3600rs fraud on withdrawals ... Plz.... Trust is giong on i will play in another Site id 252559121.....

Company replied

Rated 4 out of 5 stars

I find 1Xbet to be a trustworthy platform with a good reputation amongst bettors. The variety of betting options gives me confidence as I place my wagers. However, there are times when updates on cert... See more

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Rated 1 out of 5 stars

11-2-2025 I withdraw amount still not…

11-2-2025 I withdraw amount still not received 18 days done. The customer team are supporting but they dnt have also correct information my withdrawal amount 50000 rs still not received they r saying already paid out but I dnt received and his payment department still verified where is payment since 18 days. I talked his team so many times but they dnt solved my issue.now enough I already provided my mobile no and gaming account.506552341 my gaming account.if u dnt want to give my withdrawal amount tell me I have another option.m ur vip user dnt do like that.and please rply.i already given additional information my gaming account and my mobile no.evey time ask additional information .I recieved my withdrawal before 2 days in My gaming account.thanku before I told u I trust 1xbet team but customer care r no response properly

March 1, 2025
Unprompted review
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Reply from 1xBet

Hello!

We sincerely apologize for the delay in processing your withdrawal. Normally, this process takes no more than an hour, but in rare cases, due to high demand on the payment system or the bank, it may take several days. If there are technical issues on the payment provider’s side, the delay could be even longer. However, waiting for 18 days is highly unusual, and there may have been an error with the payment system.

To speed up the resolution of your issue, we recommend reaching out to our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can assist you as quickly as possible.

We appreciate your patience and are here to provide any support you may need. Thank you for choosing us!

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

1XBET India is No.1 fraud

They are thieves, once you win an big amount they will modify the odds & settle the account with 1 odd.. Real fraud & cheater.. Request everyone not to use their service.. no 1 fraud company

February 26, 2025
Unprompted review
1xBet logo

Reply from 1xBet

We're sorry you got that impression. It is important to note that all online products and offers presented by our company are licensed by Curaçao eGaming. This ensures that they have undergone thorough testing and QA checks, as well as comprehensive verification.

It should also be remembered that the outcome of each game is determined by a Random Number Generator (RNG), and the course of an individual game and its outcome cannot be predicted or foreseen – players can both win and lose large sums of money. The average return of funds from any game is reflected in the theoretical RTP indicator.

If you have any further questions or need additional information, do not hesitate to contact our support service. We are ready to help you resolve any issues that arise. You can also review all the information about the casino here: https://1xbet.com/information/rules/25

Rated 1 out of 5 stars

I have sent my statement

I have sent my statement , screenshot of transaction, UTR details and its been 3 days now and issue not yet resolved. If team is trying to do a fraud please let me know I will stop asking for my hard earned money. Despite sharing all the payment related queries no progress seen.
My complaint ticket num: 2281484
My account: 1152565555
Amount : 20,000 deposited
No multiple accounts with my mobile number.. but still 1x team ask for same details again and again

February 19, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.

We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.

We appreciate your cooperation and are here to help. Thank you for staying with us.

Sincerely,
1xbet team

Rated 1 out of 5 stars

id---- 149186981 1xbet bad app hmesha…

id---- 149186981 1xbet bad app hmesha acount verifecation magta rhta hai ...mera acount 1xbet pr 2011 ka hai mene acount verifàid krva rakha .....today now acount verifecation maag rhe ...its not good ...mene verifaction me acount me adhar card add kiya hai so ...vo mene unko bhej diya ..vo pta nhi kon kon se id maag rhe ..but mene sare ducument send kr diye fir bhi abhi tk acount verifaed nhj kiya

February 20, 2025
Unprompted review
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Reply from 1xBet

Hello!

In order to be able to withdraw funds, you must go through the verification process, which is a standard requirement for all players of our company. Verification serves to ensure the security of your account and conduct additional checks in case of suspicious transactions. We are extremely interested in protecting your account and your interests.

In order for us to process your request faster and more efficiently, please write to the support service on our official website or in the 1xBet application. In your message, indicate your unique identifier (ID) and provide all the data confirming your ownership of the account.

To successfully pass verification, please follow the instructions from the security service and send the requested documents. Please pay attention to the correctness of the uploaded information and the file format. Only scans and photographs of original documents without processing in photo editors are accepted. Photos must be of good quality: taken on a neutral background, without glare, flashes and foreign objects in the frame, without fingerprints, with clearly legible text.

If you have any questions or need help, please contact our support team.

Have a nice day!
Best regards,
1xbet Team

Rated 1 out of 5 stars

Withdraw problem

Withdraw problem
I am not able to withdraw my 10600 from this app. They tell me to use different methods again and again but no one able to withdraw my funds. Even customer support can’t help me to resolve this issue . Its my first experience with 1xbet and its very wrose. I personally don’t recommend it to others. My withdraw request no. Is 3258158575, 3257828413, 3257746769. If anyone from 1xbet team is reading this please made this withdraw please so that I can give a better review.

February 18, 2025
Unprompted review
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Reply from 1xBet

Hello! To analyze your question, we need your account ID.

But I want to note that to be able to withdraw, you need to meet all the conditions:
1. So that the entire amount is played back with a coefficient of 1.1%
2. Withdrawal to the same details, which was the plant of the largest amount of money.
3. Verification must be successfully passed
4. There should be no multi-account (in this case, the account is blocked).

Perhaps in your case one of the points was violated. Please analyze your situation and by correcting it you will be able to withdraw funds.
Have a nice day!

Best regards,
1xbet

Rated 1 out of 5 stars

I have received th bonus of 1900 rs…

I have received th bonus of 1900 rs which was credited into my bonus account for which terms and condition is that the bonus amount can be placed on odds 1.4 or over for accumulator bet of atleast 3 matches within 1 day. I placed bet on 3 basketball matches and won all three. One match result declared after 1 and a half day. I won all the 3 games of accumulaor bet but the winning amount is not added to my gaming id. When i contact customer care they told me that you won the bet after wagering period so we cant give you the winning amount.
I dont understand i have placed bet within wagering period but just because one match's official result declared late you are refusing to give me my winning amount.

February 16, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Dear customer,

Thank you for your feedback. We value your opinion and understand your concerns. It is important to note that each bonus program on our platform has its own unique terms and conditions for receiving and using. We strongly recommend that you carefully read these terms to avoid possible misunderstandings.

If you have any questions or problems related to bonuses, we are ready to promptly help you solve them. To do this, please contact our support service on the 1xbet website or in the application. Our specialists are always ready to provide you with the necessary help and support in any situation.

With respect and best wishes,
1xbet Support Team

Rated 1 out of 5 stars

Deposit Scam

I'm writing to express my frustration regarding a delayed deposit. On February 8, 2025, I made a deposit of ₹5,000, but it's been four days and the funds still haven't been credited to my account.

As a new user, I'm disappointed in this experience. According to my bank, the funds were successfully transferred to your agent, so I'm unsure why there's been such a significant delay.

Furthermore, I've had a poor experience with your customer service team. The representatives seem unhelpful and dismissive, often disconnecting our chats abruptly after providing unfulfilling responses.

As a customer-centric platform, it's essential to recognize that customers are the backbone of your business. Building trust and providing reliable services are crucial for long-term success.

I urge you to resolve this issue promptly and provide a satisfactory explanation for the delay. I look forward to a swift resolution.
I've had a frustrating experience with this application's customer support. Despite contacting them over 20 times, my issue remains unresolved. It's been a complete waste of time.

I would advise new users to exercise caution and avoid getting trapped in this website's poor service. Moreover, I would recommend avoiding deposits on betting sites like Dafa, Parimatch, and 1xbet, which have some of the worst customer support I've encountered.

The representatives seem to follow a scripted response, ignoring customers' concerns and failing to provide meaningful assistance. They don't listen to our issues, and it's clear that our time is being wasted.

I never do deposit in your platform untill it will resolved .I have the chat conversations that I contacted to your team more than 20 times.Totally waste of my time and the funds you stolen and doing drama now wait for 14days.Guys don't fall in this trap use other platforms.They wont give my money I understand that .
My ID : 927530569

February 8, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.

We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.

We appreciate your cooperation and are here to help. Thank you for staying with us.

Sincerely,
1xbet team

Rated 1 out of 5 stars

1xbet's Bonus Trap

Gaming id - 1129895873

Hey guys, just a heads up. I've had a pretty crappy experience with 1xbet. I won a couple of times on their Lucky Friday bonus and thought I was on a roll, but then they blocked me from getting any more bonuses. And to make matters worse, they eventually blocked my entire gaming account!

When I asked them why, they just sent me a generic response: "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason."

Yeah, real helpful, 1xbet. Just a warning to anyone else out there, be careful if you start winning. They might just shut you down without explanation!

February 8, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Hello!
We sincerely regret for the inconvenience caused.
The most common reason for blocking is a multi-account.

According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."

We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.

Sincerely,
Team 1xBet.

Rated 4 out of 5 stars

Web Reputation

1xBet's web reputation is solid, and now I understand why. Great features, fast withdrawals, and excellent customer service make them stand out. I joined 1xBet because of its glowing reputation online. After months of betting, I can confidently say they live up to it. It is a highly regarded and recommended platform, even though there is room for further improvement.

January 27, 2025
1xBet logo

Reply from 1xBet

Thank you for your feedback! We're delighted that you've had a positive experience and that our reputation matches your expectations. We appreciate your support and will continue working to improve. Wishing you continued success and enjoyable betting!

Rated 4 out of 5 stars

Licensed Bookie

1xBet is a licensed bookmaker, and that gives me peace of mind. I trust them with my bets and withdrawals every time. Most importantly, I feel safe and secure using their platform. Being a licensed bookie means 100% payout cases with no fraud and scams! Sometimes, they slightly underperform, but the same goes for every company, and that's why I have no complaints.

January 23, 2025
1xBet logo

Reply from 1xBet

Thank you for your trust and positive feedback! We’re glad to hear that our licensing and security measures give you peace of mind. Your satisfaction is our priority, and we appreciate your understanding. Wishing you the best of luck with your bets!

Rated 5 out of 5 stars

Full & Partial Cash Out

I love this fantastic feature that enables me to initiate full or partial money withdrawals depending on every specific case. The partial cash-out is perfect for me as it fully serves my needs. I lock in profits while keeping the rest of the bet running. It adds so much flexibility. Thanks a lot.

January 27, 2025
1xBet logo

Reply from 1xBet

Glad to hear you're enjoying the partial cash-out feature! Flexibility is key, and we're happy it suits your betting strategy. Wishing you continued success and great results!

Rated 5 out of 5 stars

Referral earnings

These affiliate marketing offers are ideal solutions for advanced users who know how to yield higher profits compared to ordinary customers. I’ve learned from my younger sister how to make money with the referral program. I need to send the specific link to any desired user and make the invitation. I have generated almost $700 by default over the past two months!

January 27, 2025
1xBet logo

Reply from 1xBet

That’s impressive! It’s great to see you making the most of the referral program. Keep up the good work, and we wish you even more success in the future!

Rated 5 out of 5 stars

Global geo coverage

We are talking about the global presence, as the company welcomes customers from many countries. People in India often turn to 1xBet due to its high winning potential, excellent service, and customer-oriented policy. These are evident signs of an established company and one of the industry leaders. I am stuck on 1xBet!

January 27, 2025
1xBet logo

Reply from 1xBet

Thank you for your feedback! We’re thrilled to hear that you appreciate 1xBet’s global presence and customer-focused approach. It’s great to have you with us—wishing you continued success and great experiences!

Rated 4 out of 5 stars

Account funding verification

I often need to submit additional user verification documents to approve my personality and exclude scams. I used to find it redundant previously, but now things have changed. I would rather send my latest bank statement or utility bill recipe than suffer money losses following a potential system crack. These data protection measures are necessary to avoid unexpected things.

January 27, 2025
1xBet logo

Reply from 1xBet

Thank you for your understanding! Security and fraud prevention are essential, and we appreciate your cooperation in keeping your account safe. Your trust means a lot to us—wishing you a smooth and secure experience with 1xBet!

Rated 5 out of 5 stars

Regular prize draws

The 1xBet team does its best to retain loyal users in the long run by offering daily prizes and other promo offers. My elder brother won the iPhone 14 Pro Max for participating in the draw game. I could have got something similar or even better! What's wrong with getting a valuable prize? I only need to be active enough.

January 17, 2025
1xBet logo

Reply from 1xBet

It's great to hear that you're enjoying the promotions and prize draws! Staying active definitely increases your chances of winning. We wish you the best of luck—hope you get an amazing prize soon!

Rated 1 out of 5 stars

Incorrect Bet Result

Hello,

I placed a bet on 25/12/2024 and I can see the match was drawn 1-1 on this date (below is the link), but my bet mentioned as lost. It's a huge amount of bet and I am really concerned about this.

Also note that I am following up on this from 25-12-2024 with a customer care agent via chat and call but no luck. They saying betting result is calculated correctly (bot not). Please help on this.

customer ID : 695243121
Bet slip No: 58678296803

Let me know if you need further information.

December 25, 2024
Unprompted review
1xBet logo

Reply from 1xBet

Hello! We are very sorry that you feel this way and we want to assure you that we are doing everything we can to provide you with a quality service, first and foremost including the security of your account and balance, and the correct settlement of all bets.

In accordance with fair settlement rules, in the event that there was an obvious error in our odds, such bet will be settled in accordance with the final result at the current odds corresponding to the given market (rule 2.19).

We hope for your understanding, since all settlement actions are strictly subject to the rules that players accept when registering on the site. In addition, to obtain detailed information about the status of any of the bets, you can always contact our support team. We are always ready to help you.

Sincerely,
1xBet team

Rated 3 out of 5 stars

Funding delays

I wish I could change the account funding method earlier! I used my ordinary debit/credit card to make the initial deposit, but everything collapsed. It made me furious because of the final stage setback. It was a huge blow for me, but luckily the 1xBet financial and customer support team were there to combine efforts and come up with the solution.

January 20, 2025
1xBet logo

Reply from 1xBet

We appreciate your patience and understanding! It's great to hear that our support team was able to resolve the issue for you. If you ever need further assistance, we're always here to help. Wishing you smooth transactions and a great betting experience!

Rated 1 out of 5 stars

Fraud company don’t play this app

January 23, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Hello!

Please rest assured that we take your feedback seriously and strive to provide the best possible service to our customers.

If you could kindly provide us with more details about your specific situation to email or chat, we would be more than happy to investigate and assist you further. Our goal is to ensure that you have a positive experience with us.

We appreciate your patience and understanding, and we are here to help resolve any issues you may have encountered.

Best regards,
1xBet Team

Rated 1 out of 5 stars

First 30 days they asked me documents…

First 30 days they asked me documents again and again but now they ignored my email and does not reply .. pure scam with both money and documents my id is 1087510843

January 14, 2025
Unprompted review
1xBet logo

Reply from 1xBet

Thank you for taking the time to share your feedback with us. We deeply regret the negative experience you had with our customer service team and sincerely apologize for the inconvenience caused by the delay in processing your payment. We understand how frustrating it is to wait for a long period of time, especially when faced with responses that seem impersonal and unhelpful.

Your concern is of the utmost importance to us and we take this matter very seriously. Please allow us to explain the situation and assure you that we are committed to resolving your issue as quickly and efficiently as possible. While we strive to ensure that all deposit or withdrawal requests are processed promptly, there are times when unexpected issues arise that cause delays. These may include high request volumes, technical glitches, or verification processes that take longer than expected. We understand that our communication during this time has not met your expectations and we are truly sorry.

In the meantime, we ask for your patience as we work diligently to resolve this issue.Once again, we apologize for the inconvenience and thank you for your patience and understanding.

Rated 1 out of 5 stars

Hii friend..is win rs 47000 in game..I…

Hii friend..is win rs 47000 in game..I m unable to wideral winning money..customer service say I have to upgrade to level vip 2..for upgrading vip2 level put money in game account rs 7000 afterwards I m egible to wideral money..
My game id 4187947..
First they say vip 2 level I have to upgrade rs 3000 and now they say for upgrading rs 7000..
Totally they are doing farud and scam..
In India other game not having issue like this..if I want to wideral winning money first I have to deposit to rs 7000..then I will be able to wideral money..
Just I want say this much if your platform is soo much cheap then why you opening this type platform..customer service say we are open and trusted platform..
After 2 day they block my game account by telling I have multiple game account..
Friends your self I m winner..then why I will do stupid things..no any feedback..
This app is so much cheaper..Ford game app..not having guys to pay money..just like faker..like malware..
I request don't download game..put complaint against game to cyber crime definitely ..cyber crime definitely help out ..

January 6, 2025
Unprompted review
1xBet logo

Reply from 1xBet

"We're sorry you got that impression. It is important to note that all online products and offers presented by our company are licensed by Curaçao eGaming. This ensures that they have undergone thorough testing and QA checks, as well as comprehensive verification.

It should also be remembered that the outcome of each game is determined by a Random Number Generator (RNG), and the course of an individual game and its outcome cannot be predicted or foreseen – players can both win and lose large sums of money. The average return of funds from any game is reflected in the theoretical RTP indicator.

If you have any further questions or need additional information, do not hesitate to contact our support service. We are ready to help you resolve any issues that arise. You can also review all the information about the casino here: https://1xbet.com/information/rules/25"

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