Battery got quickly tested, working fine. Good product for reasonable price. Few days delay past the anticipated delivery date, due to external warehouse transportation uncertainty was acceptable. Th... See more
Company replied
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I ordered a product 10 days ago and have not received any delivery updates. Customer service has not provided a proper response, and I am very disappointed with this purchase. At this point, I am ser... See more
Company replied
Everything was great, the one star I reduced because the product delivery time was not as mentioned, I paid extra to get the product in 24 hours but the product was delivered in 48 hours. Which means... See more
Product arrived in perfect condition and as advertised. Honestly, even better than I thought. I had no information on when delivery started but it got to me within a week. Was pleasantly surprised. Al... See more
Company replied
Company details
- Cell Phone Accessory Store
- also in
- Battery Store
- Electronic Spare Parts and Components Store
- Electronics Store
- Home Goods Store
- Toner Cartridge Supplier
About 24.se
Written by the company
24.se – Varför betala mer än du behöver?
Välkommen till 24.se! Vi är ett familjeföretag med rötterna i Kalmar som sedan många år tillbaka arbetar för att göra det enklare och billigare att handla online. Vår affärsidé är enkel - att erbjuda ett brett sortiment av produkter till riktigt bra priser. För varför ska man betala mer än man behöver?
Från en liten webbutik till över en miljon kunder
Vår webbutik startade 2004 och har sedan dess vuxit till en etablerad e-handel med miljoner av nöjda kunder.
Trots att vi har vuxit genom åren har vi behållit vår familjära känsla och samma drivkraft som från början och det är att erbjuda bra produkter till priser som passar alla.
Ett brett sortiment för hela vardagen
Hos oss hittar du tusentals produkter inom bland annat elektronik, mobiltillbehör, datortillbehör, gaming, hem och fritid, kök och skönhet. Oavsett om du letar efter ett praktiskt tillbehör, en smart vardagsprodukt eller en present till någon du tycker om vill vi att du ska hitta det hos oss.
Vi arbetar ständigt med att utveckla vårt sortiment och hitta nya, smarta och prisvärda produkter.
Riktiga människor bakom varje beställning
Bakom 24.se finns ett engagerat team i Kalmar som varje dag arbetar med allt från inköp och lager till kundservice och marknadsföring. Vi är stolta över att vara ett familjeföretag där engagemang, gemenskap och kundnöjdhet står i centrum.
För oss är det viktigt att du som kund känner dig trygg när du handlar hos oss och att du får en bra upplevelse från beställning till leverans.
Idag finns vi i Sverige (24.se), Norge (24hshop.no), Danmark (24hshop.dk) och Finland (24hshop.fi).
24.se – smart shopping till riktigt bra priser. Varför betala mer än du behöver?
24.se - Varför betala mer än du behöver
Written by the company
- Alla nöjda och återkommande kunder vi fått genom åren är det som driver oss framåt
- Viktigt hos oss på 24.se är att du som kund ska trivas och känna att du verkligen tjänar på att handla hos oss. Du handlar med trygghet och vet att priset är det bästa utan att göra avkall på kvalité.
Prisgaranti & snabb leverans
30 dagars prisgaranti & snabb leverans
Vi lämnar 30 dagar prisgaranti från köptillfället.
Skulle du mot förmodan hitta samma produkt billigare inklusive frakt hos en annan svensk webbutik, inom 30 dagar från köpdatumet, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Box 829, 39128, Kalmar, Sweden
- kundtjanst@24.se
- 24.se
4.1
Great
93K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The product arrived and it was as it…
The product arrived and it was as it was described on the website.
March 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from 24.se
Tack för din fina feedback om vår service, det uppskattas verkligen!
/24.se kundtjänst
Reply from 24.se
Härligt att höra att leveransen fungerade snabbt igen. Vi uppskattar din rekommendation.
/24.se kundtjänst
Reply from 24.se
Kul att höra att du haft en bra upplevelse och att leveranstiden fungerade bra.
/24.se kundtjänst
Reply from 24.se
Tack för ditt omdöme! Vad roligt att allt fungerade som förväntat.
/24.se kundtjänst
Reply from 24.se
Hej,
We’re happy to hear that you’re satisfied with the quality and the fast delivery. Thank you for your review.
/24.se kundtjänst
Product is good but delivery is not…
Product is good but delivery is not great. I paid 99 SEK for home delivery not for delivery to a nearest post office. This was bad as I had to walk carrying a 7.5 kgs of package for 1.4 km up slope.
February 16, 2026
N64 euro power supply
Purchased an N64 euro power supply, now I can play my North American N64 in Sweden. Power supply fits perfectly and shipping was very quick.
February 13, 2026
Reply from 24.se
Hello,
Thank you for your review! We’re glad to hear that the power supply fit perfectly and that the delivery was quick. Great to know your North American N64 is up and running in Sweden!
You’re always welcome back.
/24.se kundtjänst
Reply from 24.se
Hi!
Thank you for your review. We’re happy to hear that everything went well with your order.
Best regards
/24.se kundtjänst
Customer support is poorly managed
Customer support is poorly managed, and there is no immediate help or a number to call
- you cannot see the status of your order or manage it (like cancel or edit before it is shipped)
February 2, 2026
Reply from 24.se
Hello,
Thank you for your feedback. We’re sorry to hear that you’re dissatisfied with the customer support experience. We offer support via email to ensure that all cases are documented and handled correctly. If you need assistance, please reach out to our customer service and we’ll be happy to help.
Reply from 24.se
Thank you for your review! We’re glad to hear you were happy with the fast delivery.
/24.se kundtjänst
It's hard to communicate
It's hard to communicate. Only after buying the product does it say that it's out of stock. They don't even bother to tell you when the product will arrive, if it will arrive at all. I was disappointed and will not buy from this page again. I think reviews are also bought because I doubt if you can get such good reviews with such service
January 16, 2026
Unprompted review
Reply from 24.se
We’re sorry to hear about your experience and understand your frustration. We aim to be clear about stock status and delivery information, and it’s disappointing to hear that this was not your impression. Please contact our support so we can review your case and provide clarification.
/24.se kundtjänst
HORRIBLE
where do i start?
I waited 22 days for delivery. 5 item send in 3different time.
2 of the item where broken inside the box.
I complaine about one just because i did not put together until now.
Sara from Kundservice was really slow to answer and unprofessional.
I Was Annoyed about the situation but no excuse for her.
i wrote the 3 January and she answer the 5th then i answered back the 5th exactly 2 minutes later and then i needed to contact her again on the 10th because she didnt answer att all. the 12 of January she answered and give me some shipping number that where not connected to any item or package.
then after calling bring, post nord and DB schenker i found where the item where and they were send at different time and date to the delivery people.
Finally the 15th i got the first item but unfortunally it was damage in a bad place also so i took before do anything else many PIC of the item and mail them back to this SARA who answer the day after and ask me if i whant a new one and i answered YES, (all of this happening the 20 of January ish) and the she told me that i got to wait until the end of the months probably or a compensation.
I accepted the compensation but i would have prefer the item.
Horrible Horrible experience NEVER EVER ANYMORE.
AND I NOT ADVICE TO BUY BIG ITEM FROM THIS PLACE.
January 20, 2026
Reply from 24.se
We’re truly sorry to hear about your experience and understand how frustrating this situation must have been, especially with delayed deliveries, damaged items, and unclear communication. This is not the level of service we aim to provide.
If you would like us to look into this matter further, please contact our support again and reference your previous case so we can review it properly.
We appreciate you taking the time to share your feedback.
/24.se kundtjänst
Great customer service. Great products
Received two batteries but only one worked. Was offered refund for the other one. Swift reply. Great quality on the other battery!
October 8, 2025
Reply from 24.se
Hello,
thank you for your feedback. We’re glad we could help and that you’re satisfied with both the service and the product quality.
Kind regards
24.se
The order got delayed for more than a…
The order got delayed for more than a month (aka ordering from China) while the shop was email-spamming (7 emails) with ads.
I guess they are legit, but were unlucky with the inventory stock for my item.
December 30, 2025
Reply from 24.se
Hello,
we’re sorry for the long delay and for the frustration this caused. In some cases delays occur due to inventory issues, but we understand this is not acceptable. If you contact our customer service with your order number, we’ll be happy to review the case with you.
Kind regards
24.se
Poor customer service no.phone number…
Poor customer service no.phone number no email only a form we are still waiting our order after one month but nothing very disappointed company ,is there anybody there?
January 5, 2026
Unprompted review
Reply from 24.se
Hello,
we’re very sorry for your experience. This is not how our service should work. Please contact our customer service form with your order number so we can investigate and assist you as soon as possible.
Kind regards
24.se
Reply from 24.se
Hello,
thank you for your review! We’re glad to hear everything worked out well.
Kind regards
24.se
Yes the company is doing well
Yes the company is doing well, even though I received the item little late than expected. The product is actually functioning great. Thanks.
December 10, 2025
Reply from 24.se
Thank you for your review. We’re glad to hear the product works well, and we appreciate your feedback on the delivery time.
/24.se kundtjänst
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