Battery got quickly tested, working fine. Good product for reasonable price. Few days delay past the anticipated delivery date, due to external warehouse transportation uncertainty was acceptable. Th... See more
Company replied
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I ordered a product 10 days ago and have not received any delivery updates. Customer service has not provided a proper response, and I am very disappointed with this purchase. At this point, I am ser... See more
Company replied
Everything was great, the one star I reduced because the product delivery time was not as mentioned, I paid extra to get the product in 24 hours but the product was delivered in 48 hours. Which means... See more
Product arrived in perfect condition and as advertised. Honestly, even better than I thought. I had no information on when delivery started but it got to me within a week. Was pleasantly surprised. Al... See more
Company replied
Company details
- Cell Phone Accessory Store
- also in
- Battery Store
- Electronic Spare Parts and Components Store
- Electronics Store
- Home Goods Store
- Toner Cartridge Supplier
About 24.se
Written by the company
24.se – Varför betala mer än du behöver?
Välkommen till 24.se! Vi är ett familjeföretag med rötterna i Kalmar som sedan många år tillbaka arbetar för att göra det enklare och billigare att handla online. Vår affärsidé är enkel - att erbjuda ett brett sortiment av produkter till riktigt bra priser. För varför ska man betala mer än man behöver?
Från en liten webbutik till över en miljon kunder
Vår webbutik startade 2004 och har sedan dess vuxit till en etablerad e-handel med miljoner av nöjda kunder.
Trots att vi har vuxit genom åren har vi behållit vår familjära känsla och samma drivkraft som från början och det är att erbjuda bra produkter till priser som passar alla.
Ett brett sortiment för hela vardagen
Hos oss hittar du tusentals produkter inom bland annat elektronik, mobiltillbehör, datortillbehör, gaming, hem och fritid, kök och skönhet. Oavsett om du letar efter ett praktiskt tillbehör, en smart vardagsprodukt eller en present till någon du tycker om vill vi att du ska hitta det hos oss.
Vi arbetar ständigt med att utveckla vårt sortiment och hitta nya, smarta och prisvärda produkter.
Riktiga människor bakom varje beställning
Bakom 24.se finns ett engagerat team i Kalmar som varje dag arbetar med allt från inköp och lager till kundservice och marknadsföring. Vi är stolta över att vara ett familjeföretag där engagemang, gemenskap och kundnöjdhet står i centrum.
För oss är det viktigt att du som kund känner dig trygg när du handlar hos oss och att du får en bra upplevelse från beställning till leverans.
Idag finns vi i Sverige (24.se), Norge (24hshop.no), Danmark (24hshop.dk) och Finland (24hshop.fi).
24.se – smart shopping till riktigt bra priser. Varför betala mer än du behöver?
24.se - Varför betala mer än du behöver
Written by the company
- Alla nöjda och återkommande kunder vi fått genom åren är det som driver oss framåt
- Viktigt hos oss på 24.se är att du som kund ska trivas och känna att du verkligen tjänar på att handla hos oss. Du handlar med trygghet och vet att priset är det bästa utan att göra avkall på kvalité.
Prisgaranti & snabb leverans
30 dagars prisgaranti & snabb leverans
Vi lämnar 30 dagar prisgaranti från köptillfället.
Skulle du mot förmodan hitta samma produkt billigare inklusive frakt hos en annan svensk webbutik, inom 30 dagar från köpdatumet, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Box 829, 39128, Kalmar, Sweden
- kundtjanst@24.se
- 24.se
4.1
Great
93K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Quick delivery but products aren’t…
Quick delivery but products aren’t great quality but does justice for the price
November 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
always a good experience shopping at…
always a good experience shopping at 24.se. Good prices,good product range,fast delivery.
November 28, 2025
Reply from 24.se
Tack för din recension. Vi uppskattar att du är nöjd med både priser och leverans.
/24.se kundtjänst
oh yes yes yes super
December 10, 2024
Reply from 24.se
Tack för ditt omdöme. Härligt att höra att du är nöjd.
/24.se kundtjänst
Reply from 24.se
Hello and thank you for your review! Great to hear that you are satisfied with your experience with us. You are warmly welcome to shop with us again! /24.se supportteam
Reply from 24.se
Det är värdefullt att höra att sortimentet, prisbilden och leveransen fungerade som du önskat. Vi hjälper gärna vidare vid behov.
/ 24.se kundtjänst
Reply from 24.se
Great to hear that everything worked as it should and that the delivery was on time! Thank you for your nice feedback.
/ 24.se customer service
thanks Tom at Kocksgatan for help
October 10, 2025
Unprompted review
Reply from 24.se
Hej och tack för ditt fina omdöme! Alltid kul med nöjda kunder. /24.se supportteam
Scam Alert.
Scam Alert.
I placed order with 24.se on Saturday with express delivery. I paid 79kr extra to receive this delivery in 1 business day as its mentioned on 24.se website. Estimated delivery time was poping as Tuesday before 12. When I contacted support the agent was very rude and said we have already sent the order next day. Now its not our duty to deliver within 1 business days. I said that your company has charged me 79kr extra for expedite delivery but she said contact with shipment company. I said its not my duty and she said its not mine duty too. I have flight at Kl.16 and they have created this prob for me. Moreover, she also said if you will not receive this order once arrived they will charge me return shipment fees too. This company is not following its terms and conditions and just threatning its customers without any logic.
October 14, 2025
Unprompted review
Reply from 24.se
Vi tar detta på stort allvar och beklagar att upplevelsen inte motsvarade förväntningarna. Kontakta gärna support@24.se
så går vi igenom ordern och hanteringen för att hitta en lösning. / 24.se kundtjänst
Super happy with my purchase
I hadn’t heard of or bought from them before, but their balance of quality, materials, and price caught my attention, along with great Trustpilot ratings—so I decided to give them a try and got a shoe rack. The delivery was fast, the quality excellent, and the packaging and mounting guide were clear and well done. I’m really happy with my purchase!
October 7, 2025
Unprompted review
Reply from 24.se
Thank you so much for your detailed and positive review! We’re delighted to hear that your first experience with us met your expectations in both quality and service. Enjoy your new shoe rack!
/ 24.se kundtjänst
perfect fast delivery
September 23, 2025
Reply from 24.se
Tack för din återkoppling! Vi är glada att höra att leveransen fungerade perfekt och snabbt.
/ 24.se kundtjänst
This was by far the worst company ever…
This was by far the worst company ever to exist, I got a memory card from them and I had to pay for shipping which was fine by me, when I got the memory card it was the wrong size for my camera so I wanted to return it. The return process was tedious to say the least but when I finally managed to return the product I got a message from them saying that they would not be able to refund my money as their policy states that they don’t take goods with open packaging. I wrote to them explaining why I would like to return the product but they said I should have read their policy, which in hindsight I should have. What make me write this review is that this company had the audacity to tell me that I would have to pay for shipping back to me or they would throw the product away, I finally came to an agreement with them that they should send my product back to me but I never got it again and still had to pay for the product and the shipping!
August 20, 2025
Unprompted review
Reply from 24.se
We’re truly sorry to hear about your experience. Our return policy follows consumer law, which states that certain products such as memory cards cannot be returned once the packaging has been opened, as they are no longer considered resellable. We understand how frustrating this can feel, especially when the product did not fit your intended use.
It should never be unclear or feel tedious to handle a return, and we take your feedback seriously to improve both our communication and processes. Please reach out to us again at support@24.se
with your case details so we can review what happened with your product and see if there’s anything more we can do to help you.
/ 24.se kundtjänst
Reply from 24.se
Hej och tack för ditt fina omdöme! Alltid kul med nöjda kunder. /24.se supportteam
Fake
Formally, the company notified that the goods were fake. But it was very small text somewhere below in the description. It was also impossible to select a pickup point when making delivery. I can't recommend buying anything from them.
September 16, 2025
Unprompted review
Reply from 24.se
We’re sorry to hear about your experience. The information about whether a product is a copy or not should always be clear and easy to find – not hidden in fine print. We will review how this is displayed so it becomes more transparent for customers.
Regarding the delivery, we currently only offer shipment to pickup points, but there should not be any issues with selecting one during checkout. We’ll investigate the case you highlight to ensure this process works smoothly going forward.
Thank you for bringing this to our attention. / 24.se kundtjänst
Good quality and fast delivery
I ordered a pillow for sitting. The quality of pillow is very good and they delivered it quite fast.
August 26, 2025
Reply from 24.se
Tack för dina vänliga ord och för att du delar med dig av din positiva upplevelse med oss. Att göra våra kunder nöjda är vad vi strävar efter varje dag. /24.se supportteam
THe product was terribly made and quite…
THe product was terribly made and quite useless. It was not worth buying, and although they offered the possiibility to return it, the wording and policies are so vaque that I realized I might not get my money back. So I would not recomment their products.
July 16, 2025
Reply from 24.se
Hej, tack för din ärliga återkoppling. Vi beklagar verkligen att produkten inte motsvarade dina förväntningar och att våra villkor upplevdes otydliga. Vi tar detta vidare för att se över både informationen och våra rutiner så att det blir tydligare och tryggare för våra kunder framöver. / 24.se kundtjänst
I like better prices but everything is…
I like better prices but everything is in Swedish language if English can be added as an option so that could lead more better customer experience who are not Swedish speaking.
I would also suggest if clear delivery time is described before placing the order in a order review summary so customer will have an idea when they will be receiving the order approximately and will reduce the support incidents for following up and become frustrated later on.
August 13, 2025
Elendigt
Jeg bestilte et oneplus kabel hos 24 og regnede med at det var et originalt kabel.
Men kan se det er et standard kabel med en rød farve, men så ligner den jo en oneplus kabel.
Min egen originale oneplus kabel er noget tykkere så den også kan tage strømmen i warp.
Alt i alt. Komplet elendigt.
Man bliver snydt igen og igen.
167 kr direkte i skraldspanden.
- - -
I ordered a OnePlus cable from 24 and expected it to be an original cable.
But I can see it's just a standard cable with a red color, so it only looks like a OnePlus cable.
My own original OnePlus cable is much thicker, so it can actually handle the power for Warp charging.
All in all, completely worthless.
You get scammed again and again.
167 DKK straight into the trash.
- - -
kunde nr : 6544700
ordernr : 5732295
Fakturadato : 20250728
Fakturanr : 6501434
July 30, 2025
Unprompted review
Reply from 24.se
Hej! Vi beklager virkelig at du har haft en dårlig oplevelse.
Det er absolut ikke vores hensigt at vildlede nogen – vi forsøger altid at beskrive produkterne tydeligt og korrekt, også når det ikke er en original reservedel. Hvis kablet ikke matcher dine forventninger eller produktbeskrivelsen, vil vi selvfølgelig gerne se nærmere på det.
Du er meget velkommen til at kontakte os på support@24.se med dit ordrenummer, så vi kan finde en løsning – uanset om det gælder returnering eller en kompensation.
Vi vil gerne sikre, at du føler dig tryg ved at handle hos os fremover.
/ 24.se kundtjänst
I am very pleased with the efficiency…
I am very pleased with the efficiency and support
July 16, 2025
Reply from 24.se
Thank you for your kind words! We're thrilled to hear that you're pleased with both our efficiency and support.
/24.se supportteam
Reply from 24.se
Thank you for your feedback. We understand that paying for return postage can be frustrating.
Our return policy follows standard practice in the industry: as a customer, you have the right to return a product within 365 days, but the return shipping cost is paid by the sender unless the item is faulty or incorrect. This is stated clearly on our website under the return terms.
We appreciate your input and will continue to review our policies to improve the experience for our customers.
/ 24.se Kundtjänst
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