Great bottle, sturdy and keeps my water cool. No metallic taste which I love. And it’s super healthy being stainless steel. Customer care was 10/10. Delivery super fast. I will definitely be buying mo... See more
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I was hit with expensive charges from FedEx. With that taken into consideration, it's really not worth the price and I would probably return it if I could. If you're shopping from the UK, I would abso... See more
I absolutely love 24Bottles products. I buy them for myself, my kids, and also as gifts for friends and business partners. The wide variety of designs means there’s something for everyone, and it mak... See more
Exceptionally quality, beautiful and practical products. Order and delivery extraordinarily profesional and fast. Products very carefully packed in quality box. Everything is praisworthy. It was my f... See more
Company details
Written by the company
24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives. Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.
LIFETIME WARRANTY
Written by the company
- Timeless design lasts for life: it's a PROMISE.
- We offer a lifetime warranty on every single product we design. And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star. So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion. Because once you try our water bottle, you'll never want to go back. And with our lifetime guarantee, you'll never have to.
Worldwide Standard Free Shipping from 49€
Buy a Clima Bottle, an Urban Bottle and get Worldwide Free Shipping
Order for your friends and family, make gifts and be part of the 24Bottles® community: don't look for just good products, choose your heroes, and you'll never need anything else.
Enter 24LAB: select colours, accessories and engraving, receive your fully customised 24Bottles and bring it on all your adventures.
Now the 24Bottles® range includes also the Lunch Box and Snack Box collections, for a lunch break with an unmistakable style.
Contact info
Bologna, Italy
- support@24bottles.com
- 24bottles.com
4.7
Excellent
14K reviews
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Great bottle and color!
December 17, 2025
Happy returning customer
This is the second 24Bottles water bottle I've bought, this time for a Christmas present. It arrived in time for Christmas and is the same excellent quality and vibrant colour as the first.
December 17, 2025
High quality materials and design
The bottle is very beautiful, high quality materials and design. I really appreciate the rounded part of the mouth for drinking without hurting yourself and the super sealing cap.
January 7, 2026
Unprompted review
Fast delivery/great product
Fast delivery, high quality bottles with beautiful design!
December 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Metal smell???
Love the colour, love the light weight feel of the bottle. However oddly and disappointingly I get a metal smell from my bottle when I go to drink from it - I find this odd and a little worrying - should I be??
December 16, 2025
Reply from 24Bottles
Hello,
Thank you for your feedback! We’re glad you love the color and lightweight feel of your bottle.
Regarding the metallic smell you mentioned, please rest assured that all our bottles are made of high-quality 18/8 food-grade stainless steel, which is safe and designed not to retain or transfer odors or flavors.
Our Support Team has already contacted you to share some tips.
BR,
24Bottles Trustpilot Team
It doesn’t keep the water cool for very…
It doesn’t keep the water cool for very long, and if the water you put in is cold, it’s hard to hold the bottle because it gets freezing.
December 15, 2025
Reply from 24Bottles
Hello Vasiliki,
Thank you for sharing your experience.
We’d like to clarify that the product you purchased is the Urban Bottle, which is our non-thermal model. The characteristics you noticed are therefore consistent with the features of this product.
Our Support Team has already reached out to you via email to provide further details and suggest some of our thermal options that may better suit your needs.
BR,
24Bottles Trustpilot Team
Great product at a great price
Great product at a great price.
Well packaged and arrived quickly
July 8, 2025
Nice on website but disappointed
Nice on website but once I received them, weight, material are not what I was expected to. Very heavy and touch not sensitive or pleasant. Will be lying in the kitchen
December 7, 2025
Reply from 24Bottles
Hello Thierry,
We’re sorry to hear that the products did not meet your expectations.
Our Support Team has just reached out to you via email with further details and guidance on the return process, should you be interested and provided the items still meet the return criteria.
We look forward to hearing from you.
BR,
24Bottles Trustpilot Team
Quality of everything is exelent.
December 4, 2025
The bottles are beautiful
The bottles are fantasric! 1 thing: the engrave is not perfectly made unfortunatelly…
December 2, 2025
Customer Services needs to be improved
I'm so disappointed with this brand. I have been buying their lovely bottle for almost 5 years and see it going down hill. The customer service is awfull, and their design is no longer fun and original, not even mentioning Fedex courier! I've received my bottle with a missing accessory which was meant to be a Christmas gift and been trying to contact the customer service they NEVER reply to any of the message. I literally called them in Italy and they clearly made everything to not help me by saying they can't hear me and that they can't find my order. I think will buy at resellers shops next time.
EDIT -I called back again and she miraculously find my details on their system. Within few hours they sent me an email confirmation for a replacement plus small goodies to apologise
December 22, 2025
Unprompted review
Reply from 24Bottles
Hello,
We’re truly sorry to read your review and understand your point of view.
As soon as we were informed about your call, we reached out to assist you. Please note that your first message arrived on Saturday, and our team is not operational during weekends, but we acted as quickly as possible.
We regret if you had the impression that we didn’t want to help. In fact, we contacted you right away to provide support and clarify the situation.
We completely understand the urgency since this was a Christmas gift, and we hope the assistance you received will allow you to reconsider your opinion.
Thank you for sharing your feedback anyway.
BR,
24Bottles Trustpilot Team
Excellent design
Excellent design. Perfect shape and size. Great for hot or cold drinks. Thoroughly recommend.
October 30, 2025
The bottles are really great
The bottles are really great. The look grate and the keep water cool and my tea hot.
October 23, 2025
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