We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more
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24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 1-855-711-4467
- help@24hourwristbands.com
- 24hourwristbands.com
Replied to 98% of negative reviews
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Extremely quick simple that extremely…
Extremely quick simple that extremely reasonably priced. Can’t beat working with this company and customer service was great.
Fantastic products & fantastic order…
Fantastic products & fantastic order process!
Easy and Great Quality!
Uploading my design was easy, the product arrived quickly and looked great! Great print quality
The cups and koozies are perfect for my…
The cups and koozies are perfect for my daughter’s party!
Absolutely perfect
Absolutely perfect! From order to delivery...a seamless process!
Good Customer Service and Fast…
Good Customer Service and Fast Delivery. Good Quality products.
Product arrived on time as projected
Product arrived on time as projected. I was happy with the time it took to get to me.
Great Experience
I ordered rally towels and marches and they were perfect! Fast shipping and a great deal!
the koozies look cheap and didn’t print…
the koozies look cheap and didn’t print out the correct colors.

Reply from 24 Hour Wristbands
The finished product came out great
My expedited order was delayed
My expedited order was delayed. When I contacted customer service, I was told that the package was with the delivery service and that it was out of their hands. I was instructed to contact FedEx myself because they had “done their part.” This was very disappointing and not the level of service I expected.
The order was received on Thursday—two days late. I paid $112 for 24-hour wristband delivery and expected assistance in resolving the issue when it did not arrive on time. These keychains were purchased for an event on Thursday and Friday, and I did not have them for the first day of the event.
I am very disappointed with the overall experience and the lack of support in resolving the delay.

Reply from 24 Hour Wristbands
Horrible customer service
Horrible customer service. Horrible communication.

Reply from 24 Hour Wristbands
Lovely pen, but flawed
The pen itself is lovely. The design is not in the same position on the pen as when I designed it, and the font doesn't wrap around the pen so part of the font is missing, which was not shown like this during design. Then the ink smudges off as soon as you touch it, so they are bsically worthless for the purpose I bought them.

Reply from 24 Hour Wristbands
Poor Business Practices
This has been one of the most frustrating vendor experiences I have ever had.
I placed my order for 200 T-shirts on Wednesday, January 21st (Order #IME9136B4855), allowing what should have been more than adequate production and delivery time. I clearly stated—multiple times—that these shirts were required no later than February 11th for a Theatre Anniversary event. I selected this company specifically because I was told the shirts were scheduled to arrive by February 4th.
On February 6th, after receiving no shipping confirmation or updates, I called to check on the status. I was then told the shirts were still in the middle of production and would not be delivered until February 16th—five days after the event they were ordered for.
To make matters worse, I was informed that if I wanted the shirts any sooner, I would need to pay an additional $300 for “rush” shipping—for a delay that was entirely caused by their failure to meet their own stated timeline. Paying extra still would not meet the originally promised date.
Charging a customer hundreds of dollars to compensate for your own missed estimates is unacceptable. The lack of proactive communication, missed deadlines, and shifting responsibility onto the customer reflects extremely poor business practices.
This order was for a milestone anniversary event. Instead of reliability, I received delays, excuses, and an unexpected surcharge. I would strongly caution anyone considering this company—especially if your order is time-sensitive.

Reply from 24 Hour Wristbands
Delivery was on time and quality was…
Delivery was on time and quality was great.
Love doing business with you guys
Love doing business with you guys. Always get the best koozies and they turn out great. Great turn around time as well. Never an issue. Will continue to use you as my custom koozie maker.
Late delivery despite paying extra
I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if you plan on crediting me back the premium I paid for nothing.

Reply from 24 Hour Wristbands
They came out perfectly!
They came out perfectly!
Fast shipping also! I will be ordering again.
My entire order was printed in the…
My entire order was printed in the wrong color. I have reached out three times and nobody has contacted me, and it's been more than three weeks. Do not recommend, and very poor customer service.

Reply from 24 Hour Wristbands
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