Got back into running beginning of last year (2025) and come across 28Club. Loved the brands ethos so started buying a few items; over 1 year down the line, I have a full wardrobe of 28Club gear. Qual... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Payed for next day delivery still no sign of item ordered a week ago and had no update or response from seller horrid customer service. DONT BUY FROM HERE!!!! Have emailed them no response and item sa... See more
Company replied
Class product, I ordered the hydration vest and like everything ive ordered from 28 its even better in person that it looks online. Fast detailed delivery service couldn't fault at all, love the bra... See more
Absolutely thrilled with my recent purchase from the new drop! The black t-shirt and matching shorts not only boast a perfect fit but also impress with their high-quality materials. The clean and mini... See more
4.4
Excellent
126 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Payed for next day delivery still no…
Payed for next day delivery still no sign of item ordered a week ago and had no update or response from seller horrid customer service. DONT BUY FROM HERE!!!! Have emailed them no response and item says it’s in London hours away from where I live and hasn’t moved since I payed.
April 10, 2026
Unprompted review
Reply from 28club
Hi Lewis, I'd like to apologise for the recent delays with your order. We've experienced some shipping issues for the first time and we've tried to be as transparent as possible with our customers, sending out update emails, updating the discord and replying to all customer service enquiries that have come in.
We can now gladly say it has been sorted and all orders have been sent out so you will be receiving this in the coming days.
Again, we'd like to apologise for the troubles caused with this and as a thank you for your patience, have sent out details of a store discount. We're a small business and we're trying to do our best.
No sign of item, bad customer service
Placed an order nearly 3 weeks ago when the product was released. Still no sign of it. Was contacted 10 days ago stating there is a delay and hopeful would be shipped out beginning of this week. Still no update on tracking and contacted the brand, no response. Last heard 10 days ago and now no idea whether I will receive the item or get my money back. Wouldn’t recommend.
April 10, 2026
Unprompted review
Reply from 28club
Hi Josh, we're really sorry about this. We've tried to be as transparent as possible with our customers, sending out update emails, updating the discord and replying to all customer service enquiries that have come in. We've also sent out details of a store credit as a thank you for your patience.
We can now confirm all orders from this drop have been sent out and you will be receiving this in the coming days.
Again, we'd like to apologise for the troubles caused with this, we're a small business and we're trying to do our best.
Hoodie and joggers
Great hoodie and joggers - very pleased with the quality of the fabric and overall fit!
February 23, 2026
Class product
Class product, I ordered the hydration vest and like everything ive ordered from 28 its even better in person that it looks online.
Fast detailed delivery service couldn't fault at all, love the brand!
February 23, 2026
I've tried many activewear brands over…
I've tried many activewear brands over the years since i started running 5 years ago but i must say this one nails it one every part possible. Keep up the good work lads!
January 18, 2026
Unprompted review
My go to running gear.
Got back into running beginning of last year (2025) and come across 28Club. Loved the brands ethos so started buying a few items; over 1 year down the line, I have a full wardrobe of 28Club gear. Quality items and great materials, and love the item that they’re always evolving the items they put out. You can tell they care about what they’re making. Customer service regarding anything has always been swift and efficient. Definitely reckon investing in the brand.
January 1, 2026
Unprompted review
Great quality items for a great price
Great quality items for a great price. Would recommend this brand
October 29, 2025
Reply from 28club
Hey Rajan, thank you for you kind words and for supporting the brand, we're really pleased to hear of your positive experience with us
Quality and design
Quality and design is always top notch from these guys , would highly recommend
October 1, 2025
Reply from 28club
Thank you Temi, we appreciate your support!
Delivered the next day
Delivered the next day, mindfully packaged with reusable bags, the material is breathable and doesn't hold any sweat smell like so many other brands.
Love the ethos and the message the brand are pushing, would highly recommend investing in long lasting, durable active wear that’s fashionable no matter the occasion.
September 29, 2025
Reply from 28club
Hey Elliot, thanks a lot for the kind review - we're really pleased to hear that you've had a positive experience!
Returns
I received my order in the correct size and they even included a pair of socks as a gift. Very nice, very professional – I highly recommend them!
August 25, 2025
Reply from 28club
Thank you for your review, Jean-Jacques. We're glad that you liked the gift!
Top tier
The quality is outstanding and the items always get great comments when at events or out in public. Keep up the good work lads 🫡
August 27, 2025
Reply from 28club
Thanks for your kind review, Matthew. We're really pleased to hear that you're happy with your products.
Reply from 28club
Hi Josh, thank you for your great review. We're happy to hear you are pleased with the delivery as well as the items.
I am still waiting for the order and…
I am still waiting for the order and have no information about it, 21 days waiting for it to arrive.
April 3, 2025
Reply from 28club
Hey Álvaro,
I hope you're doing well. As we mentioned via email, we have been communicating with the courier (DPD) about the whereabouts of your parcel, to which they have stated there was insufficient address details given, hence the delay, which has now been rectified.
Whilst the transit of international orders is out of our hands, we will always do our very best to ensure that our customers are not left empty handed if an issue is to arise, in which case we would happily offer a refund or re-attempt delivery with a brand new order.
We appreciate your patience and understanding whilst we get to the bottom of this for you.
Thanks,
28 Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.