The communication from 2B, from the minute you place your order to the moment its received is outstanding- the best of any company I have used. Their company ethos is fantastic, the gift of wildflower... See more
Company replied
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We had such a fantastic experience with our purchase with 2BScientific. They supported us right from the start from discussing our project to helping us with literature searches to find the righ... See more
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I made an error on my purchase item catalog number and was worried that the item couldn’t be exchanged (which I was expecting). The team were so kind and helpful, and the exchange was sorted out promp... See more
Company replied
2BScientific offers a wide range of products, and from what I have tested, they are of high quality. The assistance I have received from my account manager (Maria Campailla) has been excellent,... See more
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Company details
About 2BScientific
Written by the company
Our team works tirelessly to ensure that our client's needs are met, and their expectations exceeded. From cutting-edge assays and technologies to reagents for basic research, we offer a wide range of innovative products designed to meet the needs of researchers across various disciplines.
View Our Products Learn More About Us Contact Us Today
Contact info
Office 4, Building A, OX5 3JA, Kirtlington, United Kingdom
- +44 1869 238033
- info@2bscientific.com
- 2bscientific.com
4.8
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Amazing customer service
Amazing customer service. Communicated very well about delivery.
January 29, 2024
Reply from 2BScientific
Thank you very much for your review.
We are delighted that our customer service team were of such a great help for you! They work very hard ensuring that our customers are kept up to date at every stage. We are very pleased that we could be of assistance!
We look forward to working with you again soon.
Jaime
Reply from 2BScientific
Thank you very much for you feedback.
We are glad we could be of assistance!
Jaime
Excellent customer service and prompt…
Excellent customer service and prompt delivery.
January 22, 2024
Reply from 2BScientific
Thank you very much for your feedback!
We are delighted that our customer service and focus on rapid delivery was able to aid you!
We look forward to hearing from you again soon!
Jaime
Reply from 2BScientific
Thank you for your feedback!
We are really pleased that our service has been of great help for you!
We look forward to working with you again soon!
Jaime
Everything perfect
Everything perfect: quick, good deal, good communication Thanks Philipe
January 18, 2024
Reply from 2BScientific
Thank you for your review!
Our team works hard giving our customers there products quickly and efficiently while keeping them updated at every stage of the process. We are delighted that you had a great experience with us!
Jaime
Along with supporting life science…
Along with supporting life science research by supplying reagents, 2BScientific is doing an amazing job by giving seeds to their customers to support life.
January 5, 2024
Reply from 2BScientific
Thank you very much for your feedback.
We are really pleased that our service has been of great help to you and that you enjoy our seeds included in your orders!
We look forward to working with you again soon!
Jaime
Late delivery
Dealt with late delivery efficiently and were always in hand to help. Very good customer service!!
Dealt with some follow up questions in a timely manner also.
December 4, 2023
Reply from 2BScientific
Thank you very much for your 5 star review!
Our logistics team work really hard keeping all our customers up to date with the whereabouts of orders and liaising with our couriers; we are really pleased that we were able to help!
Jaime
Excellent comms
December 5, 2023
Reply from 2BScientific
Thank you very much for your feedback.
We high our communication in high regard and try to ensure that our customers are always in the loop. We are glad that we were able to help!
We look forward to hearing from you again soon!
Jaime
Great bespoke customer service
Great bespoke customer service, quick turn-over time, and large range of products to pick from. Had a great meeting with the team who really tries to meet our specific needs.
November 15, 2023
Reply from 2BScientific
Your feedback is very much appreciated!
Our team have been working hard to try and cater our service to our individual customers, they will be delighted to hear that it was helpful for you!
We look forward to working with you again in the future!
Jaime
Reply from 2BScientific
Thank you very much for your feedback!
We pride ourselves on our transparency and keeping our customers in the loop. We are really pleased that our staff were helpful!
We hope to hear from you again!
Jaime
Fast ordering and delivery
Really efficient to provide quote and process my ordering and very fast delivery.
November 15, 2023
Reply from 2BScientific
Thank you very much for your feedback!
We are delighted that our process from receiving your order up to delivery was up to your standard!
We look forward to working with you again soon!
Jaime
2BScientific is always good
2BScientific is always good. I have been buying antigens from you and I really like your service and the customer support.
November 14, 2023
Reply from 2BScientific
Thank you very much for your feedback!
We are thrilled that you always choose us to supply your antigens! We are glad that our service and customer support is helpful to you!
We look forward to working with you again in the future!
Jaime
Great products at a great price
Great products at a great price, and efficient delivery as always.
November 8, 2023
Reply from 2BScientific
Thank you very much for your feedback!
Our suppliers team work very hard sourcing cutting-edge products of great value for our customers. We are very pleased that your experience with us was satisfactory!
Jaime
Excellent support from enquiry to…
Excellent support from enquiry to placing an order until delivery of consumables!
October 31, 2023
Reply from 2BScientific
We're delighted to hear that you had an excellent experience from initial contact, all the way through to the delivery!
Providing excellent support and service is a priority for us, and it's fantastic to know that we met your expectations!
We look forward to working with you again in the future!
Jaime
Excellent order tracking process
I was notified step to step on my order progress so I knew exactly when my order would come.
October 30, 2023
Reply from 2BScientific
Thank you very much for your reply!
We pride ourselves on consistently supplying our customers with up to date delivery information. We are very happy that our service was useful for you.
We look forward to working with you again soon!
Jaime
Efficient
2BScientific crew was efficient. The order was delivered within days in good condition.
October 23, 2023
Reply from 2BScientific
Thank you very much for your feedback.
We are delighted that your dealings with us were efficient and that your product arrived quickly and with no issues!
We look forward to working with you again in the future.
Jaime
Yearly order of enyzmes, excellent as always
Replies to my email queries were answered promptly and politely and the information was clear and concise.
The delivery of material was on schedule, as arranged. Excellent service!
October 18, 2023
Reply from 2BScientific
Thank you very much for your feedback!
We are very pleased that our customer service was polite and helpful and that our service overall was satisfactory!
We look forward to working again with you soon!
Jaime
Reply from 2BScientific
We appreciate your feedback!
We are delighted that your products were delivered promptly, and we are glad that our commitment to customer communication was beneficial to you!
We look forward to working with you again in the future.
Jaime
2B, 2 good!!!
The communication from 2B, from the minute you place your order to the moment its received is outstanding- the best of any company I have used. Their company ethos is fantastic, the gift of wildflower seeds in each order is a lovely bonus, enabling me to rewild my front garden. Thank you.
October 16, 2023
Reply from 2BScientific
Thank you for your kind words!
We work very hard on maintaining good communication with our customers so we are glad we were able to help. We love to hear about people making good use out of our seeds!
Jaime
Efficient and proffesional company
Very nice, helpfull and efficient customer service, quick delivery.
October 16, 2023
Reply from 2BScientific
Thank you very much for your feedback.
We are thrilled that our customer service team was able to help you and that our products got to you quickly and efficiently!
We look forward to hear from you again soon!
Jaime
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