Team 2- Absolutely brilliant service from the two gentlemen who came to fit our washing machine. They were efficient, friendly, and extremely helpful. They took great care in their work, made sure eve... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We had issues with the delivery first time around as they had trouble finding parking the first time around. The delivery was promptly coordinated and arranged for a week later. Team 2 arrived and qui... See more
Company replied
Couldn't fault the service that was provided by Team number 2 from this company. The gentleman rang ahead to let us know they were coming and once here they were very polite, respectful of our house (... See more
Company replied
A bit of a late review but because of a lasting impression I thought i would make one. 3 years ago in 2023 Gurdev Sing delivered a dryer. He was professional, well spoken and helped me in with i... See more
Company details
Written by the company
We are a leading nationwide home delivery company based in the Midlands with over 15 years of experience in the home delivery marketplace. To this day, our business remains both family run and family owned. Our management team collectively has in excess of 40 years of experience in the home delivery sector. We are a group of wise, young, dynamic mind with one focus, investing in best in class technology which ensures that our business operates with high efficiency and maintains top level service standards. We are committed to ensuring our Customers can provide their Consumers with the best possible home delivery service. For our Customers, we are able to manage their complete home delivery supply chain from forward to reverse logistics, inbound stock receipt and warehouse management services, manufacturer standard repackaging services, bespoke installation services and delivery to room of choice. To assist our Customers with day to day operations and stakeholder management, we are able to provide industry standard management information and key performance indicators to ensure that they have total control of their home delivery channel. Our 3.5 tonne Mercedes Sprinter Luton vehicle fleet are fully complaint with the ultra low emissions standards (ULEZ) and we are committed to reducing our carbon footprint where possible.
Contact info
Unit 1 Pasturefields Enterprise Park, ST18 0RB, Stafford, United Kingdom
- 01889 597744
- info@2mhd.com
- 2mhd.com
4.8
Excellent
12K reviews
Replied to 14% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t even deliver
Received a text to book in delivery, set a date, call 2 weeks later to check still going ahead, phone lines closed, not answering emails and their website now says they are temporarily closed. Left without a bed and wasted a day off work waiting in for nobody to turn up
January 29, 2026
Unprompted review
Ceased trading
We have been told by the firm that sold us our oven that 2mhd has ceased trading. I suggest you contact the firm you originally ordered from to see what they can do.
January 20, 2026
Unprompted review
No show on scheduled delivery day
Initially all seemed well for a bed delivery with John Lewis: spoke to someone on the phone on 9th January who confirmed delivery would be on Monday 19th January and I’d receive a text the Friday before with a time slot. Text also arrived with a 07:00 to 09:00 slot so thought everything was sorted.
On Monday, there was no show in the time slot, but I assumed they might be running late. However, by lunch time there was no sign and no further information. I tried phoning the number but this just disconnected after a minute of hold music. Tried emailing but no response there either.
I’m very fortunate in that I can work from home, but I’d feel very sorry for anyone who made arrangements to take time off work or have someone sit in for them.
If a company says they are using 2MHD to deliver your product, I would strongly recommend querying this with them and asking if alternatives are available.
January 19, 2026
Unprompted review
Bad company
Seem to be in the minority here but this company is absolutely shocking. Expecting a bed delivery so disposed of ours. They cancelled 45minutes before delivery was due. Arranged another date, they cancelled again. Very flimsy excuses. No communication from them since. Have now had to cancel my order with John Lewis as we can’t wait any longer
January 12, 2026
Unprompted review
No delivery. No contact. Utterly useless.
Delivery of our bed (bought from John Lewis) scheduled for 6-8pm yesterday. Confirmed by text a couple of days before. No delivery arrived. No message from anyone. Today we called repeatedly but their phone cuts you off repeatedly while you are holding. Emailed them but no reply. John Lewis attempting to resolve but also appear not to be able to get anywhere.
Meanwhile we have to sleep on a mattress on the floor. Disgusted.
January 19, 2026
Unprompted review
A little late review
A bit of a late review but because of a lasting impression I thought i would make one.
3 years ago in 2023 Gurdev Sing delivered a dryer. He was professional, well spoken and helped me in with it despite our hallways being narrow and difficult. There was a smile on his face the entire time, he was also incredibly insistent on me making a review he ask me to take a picture of his badge... since then hes periodically popped up on our TV for years !!!
Thank you Gurdev sorry my review took so long.. I will never remove the picture :)
January 1, 2026
Unprompted review
fast delivery and quick installation of sofa bed
Thank you very much for a fast delivery and quick installation. Great team work.
November 11, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Maria
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Team #2 delivered our sofa today
Team #2 delivered our sofa today. They did a great job of installing and showing demo. They also ensured the space was all clear after the job was done.
Very happy with the service.
November 6, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Amit
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Reply from 2 Man Home Delivery
Dear King
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Reply from 2 Man Home Delivery
Dear Xiao
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Great delivery
We are very happy with the delivery of our new bed. The delivery team (Team No. 1) were excellent, professional and very quick.
October 21, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Cameron
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Excellent Service
Couldn't fault the service that was provided by Team number 2 from this company. The gentleman rang ahead to let us know they were coming and once here they were very polite, respectful of our house (taking shoes off and tidying up afterwards) and they quickly put together the bed. Thank you to 2 Man Delivery for your excellent service.
October 15, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Tess
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
The guys are just two angels
The guys are just two angels! I had very nice and expensive Miele fridge delivered today which was struggling to fit in the elevator and I leave on the 16th floor. The guys DILBAG and AJAY did everything they could to help and deliver it home safe and sound, found well beyond their assignment. It was a lot of time and sweat but they very professionally managed to get it into my flat. I will definitely recommend them!
Guys thanks lot so much
October 13, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Monika
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Team 2 delivered
Team 2 delivered and constructed my bed. Both gentlemen were very professional, friendly and efficient.
October 13, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear L Sena
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Efficient Delivery
The guys from Team 1 were very friendly and helpful. They got my dryer inside and unpacked very quickly and efficiently. Would recommend.
October 8, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Kate
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Very friendly and good…
Very friendly and good communication(team number 4).
October 2, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Kareem
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Reply from 2 Man Home Delivery
Dear Mark
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Super Service
The guys (Team Number 1) have just left after delivering and building two beds from John Lewis. They were great! They gave me a call when they were half an hour away, worked efficiently, tidying as they went and were extremely friendly and polite gentlemen - I would have no hesitation in recommending this company and team!!
October 2, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear J Brown
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Very good service both gentleman are…
Very good service both gentleman are very friendly and helpful team 2. See you soon guys
October 1, 2025
Unprompted review
Reply from 2 Man Home Delivery
Dear Simar
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
Reply from 2 Man Home Delivery
Dear FT
Thank you for taking the time to share your positive feedback with us, it is most appreciated! Regards
2MHD Consumer Service Centre
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