AIT Home Delivery UK Ltd Reviews 

The only thing I didn’t like was the delivery men didn’t speak English very well. They were talking in their own language. Not impressed.

Parcel arrived on time, driver contacted me 45 minutes before delivery.
Excellent service....

The guys were polite and very punctual arrived exactly when they said they would and were very helpful putting a large heavy delivery into my house for me.

Constantly update delivery details with promt arrival. Two friendly guys, Hussain and Abdul. Service as it should be. 5☆

Fast efficient delivery with communication all the way. My mattress was delivered in the timeframe, and the lovely delivery drivers took it to my bedroom of choice. Absolutely will use again

Great men & service

The delivery driver communicated well, providing precise delivery time and made light work of delivery when he arrived with his co driver.
Thank you guys

The company kept me updated always, friendly cheerful overall no complaints, i had to change my date of delivery and it was not a problem.

I wish i could give zero stars. What an absolute joke. I was having a bed and mattress delivered on 15/8/26 with an allocated time slot of 13.01 and 15.01 tharpt was fine, as it gave us time to dismantle the old bed ready to take away as requested. BUT I received a call at 9.30 am informing me, they would ge with me in 40 mins. I said that wasn't convenient and the driver responded with " well what can i do " i needed to sleep on the old bed as I have severe osteoporosis and a fractured spine. The old bed was the only one in the home. We managed to dismantle it in time, the new bed was delivered and assembled ( as i had paid extra for it ) then I get informed that the mattress wasn't on the van.They rand the depot and I was emphatically promised delivery today Sunday 23rd August. But having not received an approx delivery time last night, I knew something was wrong. So after a very difficult, sleepless night. I called them, only to be told that the item was sat in their depot, but hadn't been scanned in. I explained about my back issues and I got a response of but it may be delivered tomorrow Monday the 24th or even Tuesday the 25th. I am totally at my wits end what kind of delivery people are you ? You say you care about your customers, but I beg to differ on that. If it doesn't arrive tomorrow they can vome and dismantle the new bed from Sonno and I'll go to a more reliable firm. Here goes another painful, sleepless night. I am really angry.

Super communication.

Item arrived on time and without any damage to packaging

easy to order ,kept informed on day of delivery ,staff were friendly all round great service would use this company again

Great prompt service and staff kept me informed

On time good clear communication, very helpful and friendly

Great delivery on time and good communication.

I did not choose this delivery company they were nominated by Stelrad for delivery of 3 radiators.
Lead up fine with info re projected time slot. However on the day fairly quickly they alerted us to a 1.5 hr delay - which was OK but they never updated the tracking or the time slot.
It was indicated that we were 15th del out of 15 so we expected the end of the day.
I received a call which I couldn't pick up as in a poor reception area.
I had left instructions to help finding our address but received a call to say they couldn't find us but there was a serious lack of understanding of English so they did not really understand what I was saying or possibly couldn't read the delivery instructions.
Then head office rang to confirm our name and address and then a call to say they had arrived but my husband was at our front door and no sign of them. He went out into the street and found them down the road at another building.
So delivery happened but a big issue with communication.

I was kept nformed of my delivery and was also contacted 25 mins before arrival. The delivery driver carried my parcel into my hallway. Great service

Very good and helpful delivery drivers

Kept us informed regarding delivery and came 3 days earlier than expected, we were notified regarding the purchase being delivered early.

Carefully delivered