Best delivery service I've ever experienced. Kept informed right through full tracking via email,SMS and finally by phone call one hour before arrival. Package delivered by James in perfect condition... See more
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Review summary
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Delivery driver called to advise me he would be arriving in two minutes. He then carried the items, one which was heavy, down the lane to my house. He waited until I’d unpacked and examined the items... See more
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Kept in touch throughout.Gave us a clear delivery window & arrived within it. Polite & friendly delivery men who put the washing machine where we wanted it to go. Had not heard of this company befor... See more
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Great delivery. The team realised that they were driving near my house earlier than scheduled so they phoned to see if I was around for an early delivery. They put the box weighing ~130kg in exactly t... See more
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
251K reviews
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Very happy with my delivery
Very happy with my delivery, order arrived within the time slot that was given. The delivery drivers were so lovely taking the bed and mattress upstairs for me, it was super king size! Hassle free and they even took some of the packing material back with them. Happy customer. :)
July 7, 2026
Unprompted review
Excellent service
I was kept updated by email and text, and called by the driver when they were near. Excellent service, thank you!
July 7, 2026
Very polite delivery drivers and were…
Very polite delivery drivers and were very nice and helpful
July 7, 2026
Great communication
Great communication.
Package dropped off no problem by a great delivery driver
July 7, 2026
An amazing team.
July 7, 2026
Excellent communication and polite…
Excellent communication and polite service. Thank you!
July 7, 2026
I received a phone call half an hour…
I received a phone call half an hour before delivery so I could make sure I was ready to receive my mattress. The delivery guys were professional and prompt .
July 7, 2026
Unprompted review
Company kept us informed of dateband…
Company kept us informed of dateband time of delivery amd rang 30 minutes before arriving. Workers who delivered placed the boxes in our garden. It was a smooth transaction
July 7, 2026
A1 great service
June 2, 2026
Great team that made the delivery and…
Great team that made the delivery and very helpful
July 7, 2026
The two gentlemen came to my home was…
The two gentlemen came to my home was very, very polite and very helpful and also very good at their job. We had a few issues when they got here none their fault but they helped the situation runs smoothly and make sure we had anything that we needed and we were set up good to go
brilliant service
July 7, 2026
The delivery guy was pleasant and it…
The delivery guy was pleasant and it was delivered on time
July 7, 2026
Delivered a bed
Delivered a bed, asked for help to get the boxes upstairs and was informed they are not allowed inside the house
July 7, 2026
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