Delivery guys were lovely, looked after our parcels, care and attention, professional,cant fault them at all, they asked if they could help take the cardboard/ packaging away,we said we could do it to... See more
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Review summary
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Three guys came to deliver and install my new exercise bike. They arrived at the beginning of the 2 hour slot sent by email and confirmed 20 minutes before they arrived. The bike was unpacked and ass... See more
Good choice of dates once they were appointed. Good communications with what would/was happening. When they indicated a late in the day delivery from 18:00-20:00 which I hadn't allowed for as going o... See more
Company replied
Arrived on time, even got a phone call from them about 20 minutes before delivery. Email & text the day before delivery too. Delivery driver and helper were very polite, carried my heavy package to th... See more
Company replied
Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
252K reviews
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Delivery tracked from being loaded on…
Delivery tracked from being loaded on to vehicle. Excellent updates throughout the process and driver and partner friendly and very pleasant.
July 18, 2026
Excellent service all round
Excellent service all round, regular updates and the staff were fantastic so helpful on delivery took great care,thank you for such a positive experience 😊
July 15, 2026
They assembled a sofa from two pieces…
They assembled a sofa from two pieces and didn't even notice that the sofa was crooked. This is unprofessional.
July 10, 2026
friendly delivery team who did exactly…
friendly delivery team who did exactly what we asked of them
July 18, 2026
Excellent service
Excellent service, great communication and kind and helpful delivery driver.
July 18, 2026
On timenew shed polite couldn’t do enough to…
On time polite couldn’t do enough to help
July 18, 2026
Great customer service and speedy…
Great customer service and speedy delivery, nothing a bother with the delivery drivers
July 18, 2026
During the delivery
During the delivery, one of the delivery man was ‘rushing’ to get it done. We know that the 3-seater sofa had some difficulty getting through the hallway and into the living room due to the space. However, since one of them is rushing to het it done, little attempt was made to try to get it in. My husband and myself managed to transfer it to the living room on the 2nd attempt. But other than that it the delivery itself was good and the products were in good condition
July 18, 2026
Delivered on day without any fuss.
July 17, 2026
Excellent service
The men were very good. Polite , helpful and on time .
They took care of my goods. I would recommend them
July 18, 2026
Fab delivery guys
July 17, 2026
A little disappointed
After choosing am delivery it wasn’t until evening but very pleased as they did a good job in the installation and removal of my old chair
July 17, 2026
The 2 men assembled my bed neatly.
July 17, 2026
Good timing, helpful and accommodating crew.
The delivery was comfortably within the allotted time slot. The driver and his colleague were friendly and very helpful. The item was handled with great care. I would happily use this company again.
.
July 17, 2026
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