Delivery guys were lovely, looked after our parcels, care and attention, professional,cant fault them at all, they asked if they could help take the cardboard/ packaging away,we said we could do it to... See more
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Company details
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AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
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Turned up on time,American fridge to…
Turned up on time,American fridge to get into the house, the lads where brilliant no problems just got on with it superb
They let me know when it was getting…
They let me know when it was getting delivered. Then phoned me 20ins before it was delivered. They brought it right into the house and it was very heavy. Really nice guy
Great delivery guys
Great delivery guys, were early, called us before they arrived as promised, and they brought the box into the garden for me as it was heavy!! Polite, friendly and did what we expected!
Excellent tracking information and…
Excellent tracking information and communication from dispatch to delivery. Staff polite and helpful.
Delivery was on time and professional
Delivery was on time. Very professional and helpful.
Fast delivery and very friendly…
Fast delivery and very friendly service. Highly recommend
Quick and safe delivery
Quick delivery, well handled by the 2 guys. Called as promised 20 mins before arrival.
Delivery was on time and product was…
Delivery was on time and product was handled very carefully
Thanks
Delivered earlier than expected
Delivered earlier than expected, but I received a message prior to delivery informing me. Friendly staff too
On time and communication was good
On time and courteous delivery guys
Sky glass
Arrived slightly earlier than expected, which was great, 2 people handling so my parcel was handled carefully and delivered rite to my door with a smile
Arrived earlier than time slot
Arrived earlier than time slot. Left with pre arranged neighbour. Very prompt service. Would recommend
Kept us informed on time of delivery
Kept us informed on time of delivery, But was early and all great..
Delivery tracked from being loaded on…
Delivery tracked from being loaded on to vehicle. Excellent updates throughout the process and driver and partner friendly and very pleasant.
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