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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like headlights fit perfectly and significantly update the look of their cars. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders the next day. Reviewers also appreciate the excellent customer service, with staff members being very helpful and providing great communication throughout the process. However, some customers also noted issues with delivery, reporting that their orders did not arrive within the promised timeframe and that their inquiries received no response. A few other people also felt that the product quality was inconsistent, with some items arriving faulty or developing issues shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and easy installation... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the headlights they... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very honest and helpful, got back to me on WhatsApp within 10 minutes or so.. next day delivery which was great, Callum was brilliant and kept in touch throughout, this will be my new place to go for... See more

Rated 5 out of 5 stars

Everything perfect good fast service... Only problem is with DPD they don't care about your delivery my parcel was used like basketball ball... good that seller packing my new headlight prober and sa... See more

Rated 5 out of 5 stars

Ordered the a4 b8 headlights they fitted lovely and beam pattern is spot on with some 360⁰ led h7s super clear projector lenses too unlike other brands. 2nd set I've had on my 2nd b8 had to buy again... See more


Company details

  1. Car Accessories Store

Written by the company

2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from 2xcite

Excellent Service from 2xcite
Purchased a full set of smoked red rear lights for my BMW X5 e53 the original ones had faded badly particularly on the tailgate and really let the look of the car down. These replacements were very reasonably priced, arrived promptly, are great quality fitting perfectly in place of the originals and now really enhance and modernise the look of the car, could definitely recommend these as an upgrade

December 7, 2022
Rated 5 out of 5 stars

Unfortunately there was a glitch at…

Unfortunately there was a glitch at head office and the lights I ordered were out of stock,due January.
This is no great hardship and I am happy to wait till they are back in stock. Thanks Callum for keeping me updated

December 9, 2022
2xcite logo

Reply from 2xcite

Thanks for your review Ian! We'll be in touch as soon as they arrive for you

Rated 5 out of 5 stars

Good communication

Good communication
Great product, this is
The second time I have
Bought their product and
Will definitely use them in
The future

December 2, 2022
Unprompted review
2xcite logo

Reply from 2xcite

Hi David, thank you for the review! Pleasure dealing with you again - looking forward to fitting mods onto the next project for you!

Rated 5 out of 5 stars

Impressed and will use again

Good price on a tricky to source item, RHD kit as advised, delivered quickly and safely and was easier to fit than the old headlights which came out.

Impressed and will use again, thank you.

December 8, 2022
2xcite logo

Reply from 2xcite

Thank you for your review Ian! We're glad you love the item.

Rated 5 out of 5 stars

Great headlights would recommend

I recently bought headlight for my seat ibiza and the headlights came in well packaged box with plenty of protection.
The buil quality is very good but i wish all the wires wasnt just hanging outside of the cluster and looks sort of like a nest. The LED sidelights look amazing wish the dipped beam was LED aswell but I'm sure you can still change them but haven't got round to doing that. Overall would definitely buy from again. And very fast shipping.

December 1, 2022
2xcite logo

Reply from 2xcite

Hi William - thank you for your purchase. You're right, the Halogen bulbs can be changed for LED Halogens to give that desired look. Enjoy!

Rated 5 out of 5 stars

Just received my order which was done…

Just received my order which was done only yesterday
Amazing service , have not fit the headlights yet but very optimistic that they will work great too
Thank you

December 1, 2022
2xcite logo

Reply from 2xcite

Thanks for your review Lola - head over to our live chat if you have any questions on fitting! www.2xcite.co.uk Enjoy!

Rated 5 out of 5 stars

The best customer service!

I’ve got a set of 6J devil eyes and when I bought them they were dispatched and arrived really quickly, well packaged too! Recently I had to contact them about replacing a bulb and the response was super quick and extremely helpful. Cannot recommend these guys enough!

November 30, 2022
Unprompted review
2xcite logo

Reply from 2xcite

Thank you for your review Floyd! So glad you love the lights and more than happy to help, enjoy!

Rated 5 out of 5 stars

Helpful, next day delivery and expert advice

Needed next day delivery on a full set of headlights for my e70 to pass an MOT, after being stung in the past, and Callum was so helpful on the phone to ensure I had the right set. He also helped the garage with a fitting question when they were stuck. Overall a fantastic company who came to my rescue.

October 13, 2022
Unprompted review
2xcite logo

Reply from 2xcite

Thank you for your purchase Barry - so glad we could be of assistance to you!

Rated 5 out of 5 stars

These guys are brilliant

These guys are brilliant. Bought some lights for my e90 and Was fitting them myself and Callum talked me through anything I wasn’t sure about. Lights are amazing quality for the price! The angel eyes alone were brighter than the main beam on my old lights 🤣 Callum was sure to get them to me next day and didn’t fail. I will 100% recommend them and will be forwarding people to them when I can. Absolutely fantastic service!

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, extremely friendly and they are always happy to help. I ordered an Audi grill and received the next day. Great packaging. Everything arrived safely. I recommend to anyone looking to spruce up their car! Will be ordering more soon.

Owners and staff always respond to enquires quickly!

March 5, 2022
Unprompted review
Show reviews in all languages. (179 reviews)

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