360 Degree Clinic Reviews 

53
•
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

A bit disappointed as the aesthetician didn't introduce herself and I was rushed out. I paid a huge amount and expected a certain level of care and service. It would be good if this was explained f... See more

Rated 5 out of 5 stars

Having had many beauty treatments around thr world I can honestly say 360 is the best experience. The team are highly professional, caring and the atmosphere really friendly. There is no rush and th... See more

Rated 5 out of 5 stars

I found 360 deg clinic because they had the latest version of soprano laser hair removal...I'd previously been having hair removal with the earlier model which did actually cause discomfort in sensiti... See more

Company replied

Rated 5 out of 5 stars

I have had 20 hyperbaric sessions to treat mould exposure/ mycotoxin Illness and this has helped bring me back to health. Hyperbaric works and helps heal the body!! Rauf and the team are so friendly a... See more

Company details

  1. Skin Care Clinic

Written by the company

Well being and Aesthetic clinic with award winning equipment to provide Laser Hair Removal, Hydrafacial, Massage, IV Therapy, Hyperbaric Oxygen Therapy, Anti-Wrinkle, Fillers, Zo and Medik8 skin care treatments.


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4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.5

All reviews

(53)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

I am always happy with the service at 360 which is why I keep returning. Professional and friendly. Communication is easy, appointments confirmed and reminders sent out. I wholeheartedly recommend them.

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Not professional and just after your cash! Vitamin c treatment not for cancer they give you a measly dose and it took 2.5 hours. At a better clinic I went to after they gave me 10 times the amount, it took 20 mins and was not administered by a fake doctor.

October 22, 2022
Unprompted review
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Reply from 360 Degree Clinic

We alway welcome client feedback with the aim to improve our service, however in your case Lisa, last Saturday you had a consultation session with our GMC registered Doctor who explained exactly what dose of vitamin c can be given since we do not have any medical history. Our practitioner delivered the required treatment upon your request with your full consent. It normally takes about an hour for the treatment in question and you also spend another hour trying our Hyperbaric Oxygen Therapy. At the end of both treatments you expressed interest to purchase a package of 10 HBOT sessions but needed time to think it through with your father. You left our premises without any complain. You emailed us yesterday (5 days later) requesting a refund for the Vitamin C dose taken, but because we have product cost and doctor's time to charge therefore we could not meet your request for refund. You should understand to get an hour of private consultation and treatment from any doctor has a cost associated to it and can not be refunded. Finally your unfair feedback due to personal view is contrary to the many excellent reviews we have received to date.

Rated 5 out of 5 stars

I went for a complete blood test at…

I went for a complete blood test at this fabulous clinic.
Rauf was very professional and so gentle in taking my blood and I got the results super quick, in a couple of days!
The team is very friendly, Liz one of the team member showed me around the clinic and explained in details all the many fabulous treatments. I will be back! Definitely recommended and thanks both Rauf and Liz!

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Hyperbaric oxygen - what a game changer

I have had 20 hyperbaric sessions to treat mould exposure/ mycotoxin Illness and this has helped bring me back to health. Hyperbaric works and helps heal the body!! Rauf and the team are so friendly and welcoming and really care. I’m so glad I invested in this - what a game changer. If you have any sort of illness or injury definitely try this.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

SO GLAD WE CHOSE 360%

I have been bringing my daughter to the clinic for HBOT and from the start Rauf and the team have been helpful, friendly and welcoming. My daughter has a disability and some other conditions. Her circulation , movement and general well-being have definitely improved. We are definitely continuing with the treatment for some time

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Speedy professional service good results.

Josh and the reception team were brilliant from start to finish. Saw me very quickly and I got the treatment I needed without delay and with a good result. Super professional at all times. Have used the clinic twice and will again if the need arises.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

I came into the clinic which was a very beautiful …

I came into the clinic which was a very calming environment with background soft music. I was given a delicious herbal tea and my therapist, Suzanne, was very welcoming and gently massaged my skin with luxurious products.
Suzanne assessed my skin and recommended a hydra facial.
Soooo pleased with the results. I was so relaxed during the treatment that I fell asleep.
I will certainly be having a return visit!!

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

hydrafacial

Very knowledgeable and experienced practitioners, I really enjoyed my hydra facial treatment!

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

very disappointment bad experience

I have done my laser in there and waited a couple of months to give my review so I can make sure it worked but unfortunately, it didn’t work. I went in there in July last year and did the patch test and decided to go ahead as I was promised by the management in there that it’s going to work and I'll see results after a few sessions and I was told that I need between 6-8 sessions so I asked the question ‘ if it doesn’t work after the sixth session what would you do ‘ and they said it will work and if not they will do the extra 2 sessions and my friend was with me and she heard what I heard and that’s why I was convinced and we agreed on the payment which was £1770 for the full body including face and I thought it was a good price for 8 sessions if needed as other clinic had given me a little bit more than that for 8 sessions so I started in Aug 2021 and then the next month and the next etc.. sometimes I had to reschedule the appointment for Family emergencies but I didn’t pass more than 2 weeks over my appointment date ( as I was having once a month session ) . each session I attended In the first 3 sessions I was asked to pay part of the payment. Although whenever i was out with friends or ask around everybody kept saying you shouldn’t be paying everything upfront you should see results at least and pay the rest on the last session and when I go to my appointment and tell them that I want to wait at least till the last 2 sessions they would say no and you will mess up the system . so the last payment came which was on the 4th session and I asked not to pay it until I see results but i was asked to pay it and I was promised that I will see results and it’s going to work so I trusted them and paid everything and I kept saying I can’t see a big results like I can see the hair is not growing as fast but still growing and they said that’s fine you will see , then my 6th session came and I was in there and asked the girl who did the laser for me why do I still have some hair she said it’s going to fall don’t worry as I was leaving the receptionist informed me that if I want to do a top up I will have to pay but they will give me a discount so I was like I hope I don’t need it but the owner has told me that if it doesn’t work they will make the 7th and the 8th session including and she said no I have to pay I was like no problem hopefully it works and left, a month later the hair started growing again ( so around my appointment time if i had one ) so I thought maybe it’s normal let’s wait and I waited for another month but it got worse and back to normal and now I’m back to shaving regularly every week or two like I’ve never done a laser before . I visited other clinics and all confirmed that normally any laser sessions shouldn’t be less than 8 sessions!. I wrote an email to the clinic asking about that and they replied by saying my contract was 6 sessions! I was in a shock as I didn't receive a contract but I was signing some paper without asking or checking I wasn’t aware of that plus they kept saying that their device is the best in the market and everything I’m telling them it didn’t work and asked for advice and they say I have to pay again and god knows if it’s going to work or not, and my hair type is normal and they checked before they started and they said their device work on any hair type. I contacted the owner via WhatsApp and she said that I misunderstood her as she meant the payment of £1770 was for only 6 sessions and that was the package at that time! so they didn’t do me any favors as they say we had a discount at that time because other clinics offered around 1950 for 8-10 sessions so that’s a normal price but unfortunately I found out that late so I highly not recommend the laser in there bad experience wasted my money and time

May 20, 2022
Unprompted review
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Reply from 360 Degree Clinic

We always welcome constructive criticism and ensure any clients concern is addressed appropriately. You emailed us on 9th May demanding extra sessions as you claimed we must provide you with complementary extra 2 sessions which is an unacceptable request by any standard. Furthermore, we did respond to your email and invited you for an assessment to confirm your concern and advise you accordingly but you declined and continued to demand 2 free extra sessions. We have an award winning Laser Hair removal machine named Soprano Titanium and to confirm its authenticity, you can visit vendor's web site to confirm that we are one of few in the market. Result of our laser hair removal treatment is evident in the many reviews we receive from our clients who appreciate the service and the environment we have here. Remember when you buy a package you only get the number of sessions purchased and can not claim extra sessions. Our practitioners assessment in your last and 6th session was that results you have are good. You are still welcome to have a further assessment session by our qualified and experienced practitioner.

Rated 5 out of 5 stars

Lovely clinic environment and informative staff

Lovely clinic environment :-)
First time having the Hyperbaric Oxygen Chamber session, felt very reassured and could ask any question. Rauf was excellent at explaining the different sensations to be expected and I felt comfortable. This treatment is supposed to be great for overall health so looking forward to more sessions.

April 7, 2022
Unprompted review
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Reply from 360 Degree Clinic

Thank you for your positive feedback, we look forward to see you again.

Rated 5 out of 5 stars

Top beauty experience

Having had many beauty treatments around thr world I can honestly say 360 is the best experience.
The team are highly professional, caring and the atmosphere really friendly. There is no rush and the attitude is totally geared to improving the client’s well being and addressing their needs with relevant treatments. There is no pushy, overselling either!

March 13, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks for profesional attention to…

Thanks for profesional attention to Rauf and his team.
Hyperbaric chamber and oxygen therapy helped me to boost my energy levels, my workouts are more intense and last few weeks my shortbreathness has improved dramatically .
Look forward to further sessions.

February 4, 2022
Unprompted review
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Reply from 360 Degree Clinic

Thank you for your feedback, we look forward to see you soon

Rated 5 out of 5 stars

Highly recommend!

I found 360 deg clinic because they had the latest version of soprano laser hair removal...I'd previously been having hair removal with the earlier model which did actually cause discomfort in sensitive areas so I was delighted with the new model...no pain at all!! The staff are all super friendly and welcoming and the practitioner knew exactly what my concers and fears were and addresses them extremely well...I am seriously very impressed. Highly recommended!

January 25, 2022
Unprompted review
360 Degree Clinic logo

Reply from 360 Degree Clinic

Hello Mrs Walia, your feedback is much appreciated.

Rated 5 out of 5 stars

Great experience

I've had nothing but a positive experience with Brihan. She is absolutely amazing and so knowledgable, patient and friendly. Since my first session with Brihan, she immediately made me feel comfortable . I have tried a few laser clinics and this one has by far been my best experience. The results have been great, the place is super clean and calm. They use Soprano Titanium which is the most advanced laser hair removal device in the market.
Would definitely recommend using them for laser hair removal.

December 10, 2021

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