I canceled account end of February. I have called and emailed for a refund, still have not received resolution. On top of that my debit card was locked..so payment of 138.00 was taken ,this is an una... See more
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Canceled service. Agent offered other options but I chose to cancel because I was not using the enough at this time. Agent was helpful and appreciated the business. He quickly canceled the service af... See more
Company replied
While my prepaid visa cash app card wasn't accepted by they're P.O.S gateway, Their customer service was prompt and very Human in understanding the time I put into preparing the document I was wishin... See more
I used 360 Legal for a vehicle bill of sale and even used the online notary service they provide for you. 360 makes it more simple by letting you send to recipient to get their signature. Great live c... See more
Company details
Written by the company
360 Legal Forms is an online legal form builder that gives clients easy access to over 150 attorney written legal documents that are fully customizable to their needs. Customers have the ability to create documents in minutes by answering our easy-to-understand questionnaires. All documents are saved on their account and can be accessed from any device for easy access.
Contact info
United States
- 877-360-1160
- Support@360legalforms.com
- 360legalforms.com
4.5
Excellent
271 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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This website made every step of the way easy
The website was easy to use, efficient and helped me great a great termination letter when I needed it ASAP! March from customer service was a huge help when it came down to canceling the subscription and helping refund my last month. HIGHLY recommend!
July 18, 2022
Unprompted review
Very professional customer service
Very professional customer service, thank you for your professionalism!
July 11, 2022
Unprompted review
Easy to navigate
This site really made it easy to navigate through my resignation letter. I had no idea were to begin. All I did was input the information requested and the letter was created.
July 9, 2022
Unprompted review
Alfred is a very professional…
Alfred is a very professional supervisor and is an asset to 360 Legal forms.
July 8, 2022
Unprompted review
360 Legal Forms provided everything I…
360 Legal Forms provided everything I was looking for. Easy to use and quality templates.
July 7, 2022
Unprompted review
Excellent experience
Excellent experience. Used the 7 day free trial for a bill of sale Easy to fill out forms, excellent customer service . Easy to cancel process. I'll definitely use again!
July 5, 2022
Unprompted review
The form was easy to use and fill out.
June 23, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very misleading
Offers service for $50, has u pay. Then explains they are going to do half the described paperwork unless you pay another $100 and another $59 if you want the certificate.
June 21, 2022
Unprompted review
Reply from 360 Legal Forms
Hi Drew,
I am sorry your experience was not ideal, however, what you describe is not 360 Legal Forms products. We offer legal documents as a Free Trial/Monthly plan that renews at $39.95, an Annual Plan that is $95.88 per year, or a Single document where costs vary.
Please let us know if we can provide more information to you, or reach out to us for a conversation about this misunderstanding.
I love 360 Legal Forms
I love 360 Legal Forms! I've been on many similar websites and this one is the most flexible and easy to work with. Customer support was easily accessible and fabulous, like my recent encounter with specialist, March: she was awesome.
June 9, 2022
Unprompted review
Ideas for all legal forms
I needed ideas for forms. There are many to choose from. Printed for every state so you can use forms various ways. I got an employee handbook that covers all the basics. The best part is that you can change forms to say what you need them too. A big thanks to 360 Legal Forms I needed it.
June 8, 2022
Unprompted review
Very helpful, good customer service
I found the forms I needed quickly and easily. Great customer service when I needed it.
May 25, 2022
Unprompted review
Helpful and professionally formatted documents
May 20, 2022
Unprompted review
It was so easy to get the form I…
It was so easy to get the form I needed. I truly recommend it for any document you may need.
May 20, 2022
Unprompted review
I was missing one form that was needed…
I was missing one form that was needed to open a business banking account forms were easy to find and fill out.
May 17, 2022
Unprompted review
First time using 360 Legal Forms
First time using 360 Legal Forms, and have to state I was pleased with the forms they have available - quite a wide range of everything you need for various matters - legal and otherwise. Easy to use, information populates and in an instant, you have your forms! I also utilized the instant messenger tool, it was also great! Highly recommend...
May 16, 2022
Unprompted review
Reply from 360 Legal Forms
Hi Kelle,
I am so thrilled that we were able to help you with your form, and that the process was easy to use and gave you exactly what you wanted! I am also happy you utilized our Customer Support, as we do pride ourselves highly on the support we provide.
It looks like you really liked our platform. May I ask what we could have done to receive a full 5-stars from you?
Needed it for a document and was able…
Needed it for a document and was able to use it.
May 13, 2022
Unprompted review
I really appreciated being able to use…
I really appreciated being able to use this service. It helped me in a time of need and so had the manager and representative. Would use service again if needed in the future.
May 9, 2022
Unprompted review
Very awesome service!!
Very awesome service!!! Does all the work for you I would definitely use again!!!
May 6, 2022
Unprompted review
Wont let me cancel the trial and make…
Wont let me cancel the trial and make it as difficult as possible to do so. Wont ever recommend this website
April 25, 2022
Unprompted review
Reply from 360 Legal Forms
Hi Corbin,
I'm sorry to hear about the less than satisfactory experience you had with our website. Our goal is to always make the customer's experience as easy and helpful as possible whenever we can.
We do require accounts to be active for 24 hours before the cancel button is available, but once that time has been reached, you are able to cancel within your account immediately or reach out to our quick customer service for help with canceling, without ever being charged a thing!
I do hope that the form you needed was available and easy to create and use. Again, I'm sorry to hear that your experience was not exactly what you wanted.
Please reach out to us via Chat, Email, or Phone and one of our managers will do whatever it takes to try to make the situation better for you.
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