I canceled account end of February. I have called and emailed for a refund, still have not received resolution. On top of that my debit card was locked..so payment of 138.00 was taken ,this is an una... See more
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Canceled service. Agent offered other options but I chose to cancel because I was not using the enough at this time. Agent was helpful and appreciated the business. He quickly canceled the service af... See more
Company replied
While my prepaid visa cash app card wasn't accepted by they're P.O.S gateway, Their customer service was prompt and very Human in understanding the time I put into preparing the document I was wishin... See more
I used 360 Legal for a vehicle bill of sale and even used the online notary service they provide for you. 360 makes it more simple by letting you send to recipient to get their signature. Great live c... See more
Company details
Written by the company
360 Legal Forms is an online legal form builder that gives clients easy access to over 150 attorney written legal documents that are fully customizable to their needs. Customers have the ability to create documents in minutes by answering our easy-to-understand questionnaires. All documents are saved on their account and can be accessed from any device for easy access.
Contact info
United States
- 877-360-1160
- Support@360legalforms.com
- 360legalforms.com
4.5
Excellent
271 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Graf was able to assist me and was…
Graf was able to assist me and was extremely helpful and polite
February 28, 2024
Unprompted review
Forgiving
I made the mistake of not canceling my subscription. Even though their policy states no refunds, they forgave me and refunded it anyway - valuing my future business over my current payment.
February 26, 2024
Unprompted review
Fantastic customer service!
Customer Service was fantastic! Much appreciated! Thank you for helping me with this program to help the Veterans who present to my office.
February 8, 2024
Unprompted review
good service
Rikki handled my problem efficiently and with a pleasant attitude. Thank you
February 8, 2024
Unprompted review
Customer Service was great
Customer Service was great, very responsive to my issue. Fast and Efficient! Thanks!
January 23, 2024
Unprompted review
They will not process my refund until I…
They will not process my refund until I leave a review.
January 23, 2024
Unprompted review
Great experience
Great experience both with the product - amazing document refernce and easy to navigate website- and the customer service - prompt, always follows up and gives options that work in favor of customer
January 8, 2024
Unprompted review
Great experience
January 4, 2024
Unprompted review
Very good company
Very good company. Products are very helpful. Great customer service as well. Helped me with all of my issues. I highly recomeend them.
January 3, 2024
Unprompted review
Accommodating Service
The service provided was very accommodating and helpful.
January 3, 2024
Unprompted review
Rikki was very understanding and helped…
Rikki was very understanding and helped me resolve all my issues!
December 27, 2023
Unprompted review
Hannah is a Superstar!
Dealing with Hannah was truly a pleasure and a blessing. Your forms and her expertise are top notch. Hannah was always prompt, courteous and professional in not only assisting me but keeping me up to date as she worked through some issues for me. Thank you again!!!
December 19, 2023
Unprompted review
To Identify My State or Not to Identify My State
Graf answered all of my questions and made sure I understood everything he had explained to me before we disconnected.
December 18, 2023
Unprompted review
I appreciated that I could reach out to…
I appreciated that I could reach out to customer service during my work day with little interruption to my productivity. I could work with the chat browser open until Graf was available to help process my request. Graf was courteous and processed my request with ease. Thank you for an excellent customer service experience!
December 11, 2023
Unprompted review
Easy forms.
It was so easy to do the demand letter.
I would recommend 360 legal forms
If I need it again.
November 13, 2023
Unprompted review
I had to contact 360 Legal Forms to…
I had to contact 360 Legal Forms to discuss some Credit Card charges, they were very helpful getting to bottom of my problem.
November 21, 2023
Unprompted review
Speedy effective and fair resolution
The CS reps on chat were polite, efficient and helpful. Ricky helped me to find a resolution.
November 20, 2023
Unprompted review
Try here first for forms
I came across 360 Legal when I was trying to find some forms or templates to use for my business but they have so many great forms for all types of daily life transactions, such as lease and roommate agreements. I will come to them whenever I need forms.
I like that you can choose the agreements for any state and you only need to enter key information to include. This very intuitive, easy for non-technical people as well and it takes you step-by-step in a way that doesn’t overwhelm you. It will populate everything after and you can look at a preview of the form before you download it.
I had a small issue with my account and I was able to speak with Graf who was able to satisfactorily solve my problem. The support was given with care and l left the interaction a happy customer who can support the business for the foreseeable future.
November 19, 2023
Unprompted review
Hanna was helpful
Hanna was helpful. There seemed to be a delay in some responses, however, it was not excessive.
November 10, 2023
Unprompted review
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