3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

A quick

A quick, efficient and very thorough survey experience. A professional team.

May 21, 2026
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Reply from 3 Counties Surveying Ltd

Hi Kevin. Thank you for your lovely review I will pass it on to the team ☺️

Rated 5 out of 5 stars

Tony was our surveyor over 5years ago…

Tony was our surveyor over 5years ago when purchasing the flat we had just offered on.When he arrived was on time and professional.Five years on we have had trouble,with the management company with a leaking roof that's damaging our decorations.Called Tony and he arranged to come when he was in Bristol again.Super service,highly recommend

May 26, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi John. Thank you for using us again and your lovely review 😊

Rated 5 out of 5 stars

Tony and his team were amazingly…

Tony and his team were amazingly helpful and flexible. The property being surveyed had quite a few quirks and they went the extra mile to check into everything in a lot of detail. I felt really well informed and confident in the thoroughness of the survey.

April 16, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Nick . Thank you for your lovely review I will pass it on to the team ☺️

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, excellent communication. Everyone in the office was really helpful. Tony is really experienced, he called us after the survey and the report was done very quickly. Thanks so much

April 27, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Rhian. Thank you for your lovely review I will pass it on to Amanda ☺️

Rated 5 out of 5 stars

Fantastic level 3 Report

Fantastic level 3 Report. No issues! Great to see the level of detail Tony went into :)

April 14, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hello. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Excellent Service

3 Counties did an amazing and thorough job. The survey they completed was extremely comprehensive.

April 7, 2026
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Reply from 3 Counties Surveying Ltd

Hi Joanne. Thank you for your lovely review. I will pass it on to the team ☺️

Rated 5 out of 5 stars

Would use again, would recommend to others to use.

All contacts were quick including Hayley & Liz.
Survey was done on time, with plenty of feedback.
Through no fault of the surveyor they went back to check the garage, because of no access the first time.
The report came through quickly with plenty of detail and information.
Thanks again.

March 30, 2026
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Reply from 3 Counties Surveying Ltd

Hi Brian. Thank you for your lovely review I will pass it on to Hayley and Liz

Rated 5 out of 5 stars

We are in Australia and were…

We are in Australia and were considering a house in the UK. Tony sent us excellent information about the process of a UK building inspection. He then managed to fit us in on a Saturday morning. He carried out the inspection early in the morning and was able to phone us in Australia at a reasonable hour despite the time difference. He gave us a very detailed oral report which he followed up within a couple of days with a detailed written report.

March 14, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Robert. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Excellent communication and service

Hayley and Tony were excellent. We have used them twice and both times had brilliant service. Hayley is really quick to reply to queries over email and Tony’s call after conducting the survey was really reassuring. The report was ready in less than a week and Tony was on hand and happy to answer any questions once we’d received the survey. We will be recommending to everyone!

March 10, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Freya Thank you for using us again and your lovely review. I will pass it onto Hayley.

Rated 5 out of 5 stars

The staff at 3 Counties Surveying

The staff at 3 Counties Surveying, Ltd, including Hayley McKeown, the office manager, were very knowledgeable and helpful during the entire process of having a survey completed on my proposed property purchase. I'm not local to them, so all information had to be handled by email, yet I never felt out of the loop, or had any questions or emails not answered immediately. I would definitely recommend this company to anyone needing professional survey work done on a property.

March 16, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lee. Thank you you so much for your lovely review. I will of course pass it on to Hayley

Rated 5 out of 5 stars

Tony the best surveyor

I asked Tony for survey and he was very friendly, straight way booked me for it.
Survey was on Friday and my report I received Monday before 9am.
The report was written very professionally, very detailed.
I will definitely recommend Tony as a best surveyor.

March 9, 2026
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Reply from 3 Counties Surveying Ltd

Hi Iva. Thank you so much for your lovely review. Good luck with your move. 😊

Rated 5 out of 5 stars

Highly recommend

Tony carried out our survey and provided us with lots of helpful information and photos. We were able to contact him after the survey was received to ask further questions which was really useful. I couldn’t recommend this company enough they made the process really smooth and easy and got us booked in quickly. Thank you to Amanda, Tony and Hayley for being so friendly and helpful.

March 9, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Izzie. Thank you so much for your lovely review. I will pass it on to Hayley and Amanda

Rated 5 out of 5 stars

Excellent service

Excellent service. Will certainly use again.

February 26, 2026
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Reply from 3 Counties Surveying Ltd

Hi Mathew. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Would highly recommend

3 Counties Surveying are a great company to deal with, recently had a Homebuyers Survey carried out on a property by Liz McKenty. We received a call on the day from Liz with initial feedback and details, she was very helpful and professional and received the report within a day or two.
From start to finish of making contact, the quote and the survey itself all staff we dealt with were so friendly and communication was great, could not fault the service.
We would highly recommend this company to anyone, thank you.

February 26, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Stephanie. Thank you for your lovely review. I will pass it on to Liz and the team. 😊

Rated 5 out of 5 stars

Great Service

Great communication from the point of our initial enquiry. Hayley was very quick in setting up the appointment directly with the estate agent and keeping us informed. On the day of the survey, Tony, the surveyor rang us to give us a general overview of his findings. The written report was with us within 2 working days of the survey. An excellent service.

March 5, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Tracey. Thank you so much for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Brilliant people to deal with.

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear photographs to help us understand the points being raised. We highly recommend this company, the communication was 10/10 and their service’s competitively priced. Well done!

March 2, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi David Thank you so much for your lovely review. I will pass it on to the team.

Rated 5 out of 5 stars

Very efficient and very helpful

Very efficient and very helpful. Staff very pleasant to deal with. Good price too. Highly recommended.

March 4, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hello. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

5 stars!

Used them twice now for surveys when moving house. Quick efficient service, really detailed and helpful report, and great communication throughout. Would definitely recommend to anyone

February 24, 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Tom. Thank you again for your lovely review. I will pass it on to Hayley.

Rated 5 out of 5 stars

Excellent communication alongside a…

Excellent communication alongside a prompt service. Comprehensive report which identified potential issues. Verbal feedback was also helpful explaining things in realistic terms. Highly recommended

February 16, 2026
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Reply from 3 Counties Surveying Ltd

Hi Sarah. Thank you for your lovely review 😊

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