3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick response

Quick response. Thorough report with follow up call. Written report followed. All queries answered. I feel confident with this company and was recommended to them.

December 2, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Celia Thank you for your lovely review I will pass it on to the team

Rated 4 out of 5 stars

I recently used 3 Counties Surveying…

I recently used 3 Counties Surveying Ltd for a house survey and was quite impressed with their service. The team was friendly and responsive, always prompt with their emails, which I truly appreciated. Tony and his colleagues provided a thorough and clear report with practical advice, and I found their common-sense approach to be very refreshing. Tony even called me immediately after the survey to discuss key highlights, a gesture I greatly valued. The process was smooth, with effective communication throughout. Although it took a while to schedule the survey due to their high demand, it was worth the wait. Overall, a solid performance that I would rate 4 stars!

November 26, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi. Thank you for your lovely review I will pass it on to Hayley

Rated 5 out of 5 stars

Friendly efficient service

We had great service from Amanda and Liz: very prompt in responding to queries; very friendly in the phone call after the survey, and a detailed and thorough survey document.

November 25, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Hannah Thank you for your lovely review I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

3 Counties Surveying Ltd - highly recommended

3 Counties Surveying Ltd undertook two surveys for us. Each time the communication was very helpful with quick responses to our e-mails.
The first survey saved us thousands of £££ that would have been spent solving a significant damp issue, so that was money well spent. Fortunately the second survey was less dramatic and gave us the confidence to proceed with the purchase.
After both surveys we had a conversation with the surveyors who gave a useful summary of their findings.
The reports were detailed yet easy to understand and were sent promptly.
We definitely recommend 3 Counties Surveying

November 23, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi. Thank you so much for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Great service

Great service. Highly recommend.

November 25, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

HI Joe thank you for your lovely review 😊

Rated 5 out of 5 stars

Efficient and Helpful

I found Three Counties to be very efficient and helpful. They produced a detailed, readable and speedy report - the Survey took place on a Friday and it was delivered after the weekend on the Monday. And Tony was available to answer my questions on the report on the day of delivery.

November 25, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Nick Thank you for your lovely review 😊

Rated 5 out of 5 stars

Well organised company

Well organised company. Nice staff who do what they say they are going to do, when they say they are going to do it! Great communication and survey completed swiftly. Would recommend.

November 11, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Ally thank you for your lovely review I will pass it on to the team

Rated 5 out of 5 stars

Recently had a Level 3 survey completed…

Recently had a Level 3 survey completed by Tony. The survey was in great detail and gave us a real understanding of the properties state.

Both Tony and Hayley were very friendly and were extremely quick with replies via telephone and email.

Would definitely recommend the business for anyone who wants efficiency and detail.

October 18, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you so much for your lovely review I shall pass it on to Hayley

Rated 5 out of 5 stars

The service provided was friendly

The service provided was friendly, helpful and professional. I am happy with the detailed report. I would recommend this company and would use them again.

November 8, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jennifer thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Extremely efficient service

We were very pleased with the service we received from 3 Counties Surveying. All communication was extremely efficient - and this includes the survey, which was also written in a very reader-friendly style. Thank you!

October 24, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Anita. Thank you for your lovely review I will pass it on to Hayley as well

Rated 5 out of 5 stars

Thank you!

From start to finish, Tony and Hayley at 3 Counties provided an excellent level of customer service. The quality of the information provided was second to none and nothing was too much trouble.

I would highly recommend!

October 25, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

HI Vic thank you for your lovely review I will pass it on to Hayley as well

Rated 5 out of 5 stars

Friendly and helpful team

Friendly and helpful team, as a first time buyer this was a new process and they made me feel comfortable in asking questions. Communication was great and a thorough report was supplied. Great!

October 15, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi George Thank you for your lovely review I will pass it on to the team

Rated 5 out of 5 stars

3 counties surveying ltd

This company from the start were very helpful and understanding in what we wanted surveyed and how important certain aspects were, the survey was very comprehensive and easy to understand, I have phoned the company a few times since the survey to clarify certain items and these were dealt with and explained very clearly, I would recommend this company.

October 17, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Gary. Thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

great service

great service, efficient , fast and very friendly

October 9, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Andy thank you. Glad to be of service again. 😁

Rated 5 out of 5 stars

A very easy contact and sign up…

A very easy contact and sign up process. Was given a date and time for the survey and it all happened without a hitch.

September 27, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Bryan thank you for your lovely review it's really appreciated.

Rated 5 out of 5 stars

Friendly, responsive, thorough

Friendly, responsive team who answered all our questions and provided a really thorough report. Emails always replied to promptly which was really appreciated!

October 4, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi George Thank you for your lovely review. I'll pass it on to the team

Rated 5 out of 5 stars

Excellent service and quality surveyor

Excellent service, clear detailed report with practical advice, and a really good common-sense approach to the survey. Tony and 3 Counties seem to be in demand - it took several weeks to book my survey, but I am glad I waited. Best thing is that Tony called me immediately after the survey to provide a verbal update of highlights. This is the first time I have experienced this quality of service from a surveyor - really impressive.

October 2, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Anthony. Thank you so much for your lovely review. I will pass it on to Hayley

Rated 5 out of 5 stars

Highly recommended!

We couldn't have been happier with 3 Counties Surveying. All the folk we spoke to in the office were very human yet professional. Tony took the trouble to answer the many questions I had and listen to me expressing my concerns over various aspects of the property. As promised, he called me straight after the survey and spent over half an hour explaining his findings. The report was sent only 3 days later. The report highlighted a major expense we hadn't been aware of. Thank you to Tony and the team. I couldn't recommend them more highly and would definitely use Tony for any future surveys, hence the 5 stars! :-)

September 9, 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Andy. Thank you for your lovely review I will pass it on to the team.

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