3Dental Reviews 

246
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally professional and welcoming staff members at the reception desk and in the clinic, noting how they instantly put patients completely at ease. People frequently highlight the high quality of dental treatments, routine cleanings, and the clear advice given to maintain long-term oral health. Some reviewers were not happy with communication challenges, mentioning difficulties getting prompt responses to inquiries or experiencing unexpected fees for additional procedures. A few consumers also reported occasional issues with scheduling conflicts or feeling pushed toward major treatments rather than simpler options.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their friendly, professional, and welcoming demeanor during... See more

Service

People report positive experiences with service, highlighting professionalism, precision, and a... See more

User experience

Customers consistently note positive experiences with user experience, highlighting friendly, professional,... See more

Quality

Reviewers highlight high satisfaction with quality and clinical care. Consumers praise the excellent... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional help and true... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Paul O’Connell is a top class Dentist! He and his team looked after me throughout my aligner treatment and ensured I walked away with an aesthetically pleasing smile. Equally as impressive is the... See more

Company replied

Rated 5 out of 5 stars

I’m a very nervous patient, but Dr. Siobhan made everything feel so easy and stress-free. She was calm, gentle, and really reassuring throughout my visit. Jenna and Danielle at reception were also rea... See more

Company replied

Rated 5 out of 5 stars

I came to 3Dental today for an exam and a cleaning and I can’t fault them enough. The dentist, Lais was beautiful to deal with she made me feel so comfortable. I can’t recommend her enough she complet... See more

Company replied

Rated 5 out of 5 stars

Great attention to detail and very professional throughout. I attended the Red Cow clinic which was bright, modern and clean premises. Very attentive and professional staff. A special mention for C... See more

Company replied


Company details

  1. Dentist

Written by the company

Located in Dublin, Limerick and Galway, Ireland, 3Dental is the best choice for high-quality, affordable, modern dentistry at the best price. We provide a wide range of treatments, including orthodontics, dental implants, crowns and bridges, composite bonding, veneers, routine and emergency dentistry and more. We offer free consultations, flexible payment plans and aftercare that is second to none. Please visit us today at https://www.3dental.ie/.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

246 reviews

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No recent history of asking for reviews

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Replied to 57% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(246)

144 reviews in the last 12 months

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Rated 1 out of 5 stars

Not Transparent About Costs – Be Careful

I had a consultation with Dr. Andoni Jones in 3Dental Red Cow clinic in Dublin in December 2024 for a bone graft and implant procedure. On their website, the stated price range for bone grafts is between €400 and €2,000, with €2,000 indicated as the price for larger grafts. However, at the end of my consultation which included an X-ray, I was given a printed quotation which included €4,000 for the bone graft alone, plus an additional €200 for IV sedation, bringing the total cost of the bone graft procedure to €4,200.

As this price was significantly higher than what is advertised on their website, I sought a second opinion and consultation with another reputable dental clinic in the city which quoted me €2,000 for the same procedure inclusive of IV sedation. I went ahead with this clinic and have since had the procedure successfully carried out.

The different pricing between the two clinics for this same procedure makes a total difference of €2,200 which is very significant, particularly when the cost of the bone graft is not made transparent on 3Dental's website. I also lost the €50 paid for the consultation and X-ray with 3Dental and had to pay for a new consultation and X-ray with the second clinic.

In my opinion, 3Dental treated me more like a commodity to maximise profit rather than as a patient seeking a professional service and willing to pay fairly for it. This company ought to be reminded that customers are entitled to clear, accurate, and transparent pricing information, and businesses are legally required to avoid false or misleading advertising. Based on my experience, I will be raising this matter with the Competition and Consumer Protection Commission (CCPC) and I would urge others to double-check 3Dental quotes carefully against what is advertised on their website.

December 16, 2024
Unprompted review
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Reply from 3Dental

At our clinic we take patient concerns seriously and aim to ensure that every treatment plan is clearly explained and tailored to individual needs. We understand how important it is to feel fully informed and confident throughout your care and we are very sorry if this wasn't your experience.
We'd welcome the opportunity to discuss this with you in more detail so we can better understand what happened and see how we can resolve this. Feel free to reach out to us on 01-4851033.

Rated 5 out of 5 stars

Implants with Dr Andrea Uribarri

Dr Andrea Uribarri did my implants. She is really excellent and so professional at her work. What I really liked about Dr Andrea is that she did not rush the procedure and took time for my gums to heal after extractions before going ahead with implants. I highly recommend Dr Andrea to anyone considering getting implants.Thank you sincerely to Dr Andrea and all her team.

September 10, 2025
Unprompted review
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Reply from 3Dental

Thank you, for your 5 star review. Its always great to here positive feed back

Rated 5 out of 5 stars

I haven't been to dentist in years

I haven't been to dentist in years like 9 and was expecting a lot of work to be done but thank God I didn't need much.The dentist (lais) put me at ease with her fantastic friendly manner which made the experience a positive one which I have never experienced before in dentists she took her time to tell me what I'm doing wrong in looking after my teeth so this will carry forward with me every day in looking after my teeth.Im so thankful to the team there as I now have no worries about going back to the dentist and it is money well spent I can't recommend them highly enough thank you for care.

August 13, 2025
Unprompted review
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Reply from 3Dental

Thank you for your 5 star review

Rated 1 out of 5 stars

Money hungry

The dentist themself done an amazing job on my teeth it was more the communication with the staff, got my braces and bonding done in 2023, after the braces came off they lost my retainer then lied told me it was being made when the mold had actually been broken I had to wait 1 week, my teeth moved it was a month before my wedding then I complained and they had to put a flex retainer on before my bonding to try and get my teeth straight still weren’t what I wanted but I had no choice but to move on, had the bonding done and was told I didn’t have to pay for retainer or back bar on my teeth for there mistake that’s was fine, now 2025 I rang to make an appointment as one of my bonding broke and was paying for it to be fixed, was told I owe money for retainer and back bar from 2023 that I was told was free because of there mistake and that I couldn’t book in until I paid, I explained the situation, management was suppose to call me back, they didn’t I rang again and no one had a clue about anything no notes on file nothing, spent €6000 if not more and they were the most useless and unhelpful people and still told me I owe money for a mistake they made, I wouldn’t go back if you paid me. Worst dentist communication and only care for money wouldn’t recommend.

August 5, 2025
Unprompted review
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Reply from 3Dental

Thanks for taking the time to share your experience. We are very sorry to hear t we didn't meet your expectations.
Your feedback has been taken seriously and we will be reviewing this internal

Rated 5 out of 5 stars

The dentist Carla and the nurse Lauren…

The dentist Carla and the nurse Lauren were very friendly and they really listened to my concerns and my teeth turned out even better than I had thought they would! Very happy with the whole experience

June 26, 2025
Unprompted review
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Reply from 3Dental

Hi Lauren! Thank you for the lovely review, it is greatly appreciated :)

Rated 5 out of 5 stars

I always found going to a dentist nerve…

I always found going to a dentist nerve wrecking but with 3 dental there are no nerves. Niall puts me straight at ease and answers any questions that I have. I was always insecure about my teeth before coming to 3Dental but after my braces and composite bonding (both done in 3 Dental) I love my smile! Niall gave me my dream smile and I no longer fear going to a dentist appointment.

June 17, 2025
Unprompted review
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Reply from 3Dental

Hi Carly thanks for taking the time to leave the lovely review. We at 3Dental understand how overwhelming the dental setting can be, so we aim to provide a relaxed and comfortable environment. Thanks for trusting us, we look forward to seeing you in the future :)

Rated 5 out of 5 stars

Customer Service

I've been visiting 3 Dental for a few years now, and I just wanted to take a moment to thank Zoe and Faye on reception for their outstanding service. From the moment you walk through the door, they’re welcoming, friendly, and incredibly helpful. They both have such a calm, professional manner and always look after me with genuine care and a smile.

May 23, 2025
Unprompted review
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Reply from 3Dental

Hi Nathan. Thanks for taking the time to leave such a kind review about Zoe and Faye. They never fail to provide a welcoming presence :)

Rated 5 out of 5 stars

Hello team

Hello team, I can’t express enough how comfortable the fabulous Zoe and Faye made me feel at my final appointment today with Dr Natalia. Thank you thank you thank you!! Highly recommended ❤️

June 12, 2025
Unprompted review
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Reply from 3Dental

Hi Tracey, thanks for the lovely review about the girls it is greatly appreciated :)

Rated 2 out of 5 stars

Numerous cancelled appointments

Have had appointments with 3dental Redcow before and my husband too. He's had zero issues. Gets his scale and polish regularly but they have cancelled mine numerous times no reasons given, yet my husband had appointments and no problems! Last time they offered me a date earlier but I would be in hospital for an operation so told them I can't do that date and girl said ill check for another and call you back because earliest I can see in months away! Heard nothing since that was about 7 weeks ago... shocking service. Won't go back

April 4, 2025
Unprompted review
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Reply from 3Dental

Hi Tracey,
Thanks for sharing your feedback and we are truly sorry to hear about your recent experience. We understand how frustrating it must have been to have multiple cancelations.
We always aim to provide consistent and reliable care to all of our patients and we sincerely apologize for the inconvenience and the lack of follow up, this is not the service we strive for.
We would love to look into this further and see what we can do to resolve this. Feel free to contact us on 01-4851033.

Rated 1 out of 5 stars

Dr Alba- Rude

I saw Dr. Alba Urdaneta for periodontal treatment. She was rude, unfriendly and unprofessional. I know people may have a bad day but I met her 3 times and she was the same everytime.
After my 3rd visit, I left the clinic feeling terrible and I never went back to complete the treatment as I couldn't deal with her abrupt, rude manner. She could do with taking some lessons in her bedside manner. When you're paying big money for dental treatment, the least I would expect is some kindness.

June 10, 2024
Unprompted review
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Reply from 3Dental

Hi Katherine,
Thanks for taking the time to share your experience. We are very sorry to hear that you felt uncomfortable during your visits and we sincerely regret that we didn't meet your expectations.
Your feedback has been taken seriously and we will be reviewing this internally.
We would appreciate the opportunity to speak with you directly to understand more and see how we can make things right. Please feel free to reach out on 01-4851033.

Rated 1 out of 5 stars

Kahie Hernandez is very unprofessional.

Kahei Hernandez is very unprofessional person I've ever encountered in my whole life. I went to 3 dental 2022 hoping that somebody will have the care to reccommend what is the best thing to do for my teeth. Kahei said that we can install the braces. But before installing the braces I've asked him if there is anything I can do first before installing the braces and he said everything looks great, If i am happy to the braces he is willing to do so. It took me 2 years to wear the braces. But after 1 year I have a feeling that something is not right. So I kept asking him about my gums as it was receding and he just said that everything is normal. Fast forward after 2 years of having the braces I found out with the other dentist that I have gum disease, bone loss, and the brace made it even worst. When i confronted him that he didn't anything to me he just said that it wasn't bad 2 years ago. WTF?? It was stressful experience with Kahei. The fact that I was seeing him for adjusting the braces he have no guts to tell me the truth. I went to the wrong person. How can he call himself a dentist??? so please think a million times before going to Kahei Hernandez very unprofessional.

April 18, 2025
Unprompted review
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Reply from 3Dental

Hi Catherine
We are very sorry to hear that you had such a frustrating experience and we appreciate you taking the time to share your concerns. It is clear from your message that you feel let down and we sincerely regret that we didn't meet your expectations.
At our clinic we take patient concerns seriously and aim to ensure that every treatment plan is clearly explained and tailored to individual needs. We understand how important it is to feel fully informed and confident throughout your care and we are very sorry if this wasn't your experience.
We'd welcome the opportunity to discuss this with you in more detail so we can better understand what happened and see how we can resolve this. Feel free to reach out to us on 01-4851033.

Rated 1 out of 5 stars

Had composite bonding done here back in…

Had composite bonding done here back in September. I was told to come back for my regular scale and polish appointments. Rang to book and they’ve no scale and polish appointment until October, 5 months away. I get a feeling it is because I wanted to use my PRSI. They could book me in next week for any other appointment, just not a scale and polish. Thankfully I was able to book with my usual dentist smiles (as wasn’t sure if they’d do a treatment after I’d had composite bonding) 3Dental wanted me to book a general appointment online for next week, pay the €50 deposit, then when I’m there as if they can book me in another time for scale and polish. Makes absolutely no sense. Avoid as you won’t get any aftercare.

May 21, 2025
Unprompted review
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Reply from 3Dental

Thanks for sharing your feed back Elaine, Hygiene appointment are always booked out months in advance. Normally when people are finished there hygiene appointment they rebook six months in advance hence that is the reason its hard to get in at times.

We welcome the opportunity to discuss this with you

Rated 5 out of 5 stars

Perfect composite bonding and whitening

Dr Joanna was great! Very patient and helpful. She took her time to explain everything to me. I opted for enlighten whitening and composite bonding and my teeth look great. I couldn’t be happier with my results

April 29, 2025
Unprompted review
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Reply from 3Dental

Hi there, thanks for the kind review! We are delighted to hear you are happy with the results :)

Rated 2 out of 5 stars

Receptionist staff not very friendly

Receptionist staff not very friendly, a mistake was made on their end with my appointment and took my deposit. If I was to start my treatment again I would definitely stay away from 3Dental galway

May 1, 2025
Unprompted review
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Reply from 3Dental

Sorry to here you had a bad experience SallyAnn. If you would like to contact the surgery to discuss the matter further

Rated 5 out of 5 stars

I just want to thank dr Paula that done…

I just want to thank dr Paula that done my braces over there the amount of people saying to me bout my teeth she is one of the best and my day going to her next I have told lot of people we’re I got them done she is amazing at her work and a lovely woman in
Person thanks ever so much Paula ❤️❤️👌 Debbie

May 1, 2024
Unprompted review
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Reply from 3Dental

Hi Debbie, thanks so much for taking the time to leave this kind review. We really appreciate it :)

Rated 5 out of 5 stars

Limerick 3D dental office fantastic

Limerick 3D dental office fantastic, great experience. Had some work done with Bobby, a great dentist, it exceeded all my expectations. Very happy with my treatment there, would highly recommend. Sofia, Bobby's assistant great also, and i have to mention all the ladies on reception. All very good at their jobs, and very good to work with.

April 10, 2025
Unprompted review
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Reply from 3Dental

Thank you Caroline, for taking time to leave such a kind review

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