Incredibly helpful and useful. I've had a three different printer issues recently, with each Alex helped identify the problems and fix the issues patiently and with clear instructions. Thankyou.
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See what reviewers are saying
Plymouth Science Park use 3dgbire regularly for support and parts and they are always on hand to help with what ever challenge we can throw when we have a problem with our printers. We strongly r... See more
Company replied
I was looking at replicating some plastic screw covers for use on my yacht as these are no longer available. My first attempt left the curvature with very distinct filament tracks and I wanted a... See more
Adam at 3DGBIRE has been instrumental to the successful start of our inhouse additive manufacturing set up and being able to access 3D printers which have helped development components in house. Ada... See more
Company replied
Company details
Information provided by various external sources
3DGBIRE Ltd are experts in everything 3D printing. Talk to one of our knowledgeable team for advice on what suits your 3D printing needs. We have award winning 3D Printers for sale and free next day delivery. 3DGBIRE is the Official Ultimaker aftersale...
Contact info
Chorley North Business Park, Units 44-45, Drumhead Rd, PR6 7BX, Chorley, United Kingdom
- 01257 228411
- enquiries@3dgbire.com
- 3dgbire.com
Outstanding customer support
Orders always arrive quickly and support staff are easily accessible. When my printer needed servicing following under extrusion issues a technician was always on hand to answer my questions and sending the printer to them was a painless And efficiently experience. Super helpful and knowledgeable staff willing to go the extra mile for their customers.
September 22, 2020
Unprompted review
Reply from 3DGBIRE
Thank you for your amazing review! We are so pleased to hear that our staff are providing wonderful customer service.
Kind regards,
3DGBIRE
Excellent
Training was very informative, technical and conducted professionally by Steve Taylor.
September 22, 2020
Unprompted review
Reply from 3DGBIRE
Hello Abdul,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you enjoyed your training with Steve.
Kind regards,
3DGBIRE
Very professionally conducted training…
Very professionally conducted training by Steve. All information provided by Steve was provided in a very professional and easy to understand manner.
September 22, 2020
Unprompted review
Reply from 3DGBIRE
Hi Marcin,
Thank you very much for your review! We are pleased to hear that you enjoyed your training with Steve.
Kind regards,
3DGBIRE
Really impressed with the service
Really impressed with the service. Always helpful and ready to give advice, even exchanged my machine for an upgrade with no quibble. Can’t ask for more
September 11, 2020
Unprompted review
Reply from 3DGBIRE
Hello Matthew,
Thank you for taking the time to leave us such a wonderful review! We are so happy that you are pleased with our customer service.
Kind regards,
3DGBIRE
Introductory Training Session
An excellent introductory training session with Steve that took me through the basics and got me into producing my first 3D print. This has given me the basic understanding to get started in 3D printing.
September 10, 2020
Unprompted review
Reply from 3DGBIRE
Hello John,
Thank you so much for your review. We are so pleased to hear that you enjoyed your training with Steve.
Kind regards,
3DGBIRE
Yet more awesome service and support…
yet more awesome service and support from 3DGBIRE. A simple issue with a fan not turning off despite firmware fan control. 3DGBIRE worked with the manufacturer to identify a batch of printers had the fan connected to the wrong pin header on the board. They offered to exchange the machine but instead, I opted to receive an instruction sheet to access and identify the offending connector. 2 minutes later all fixed.
I really cannot recommend this company highly enough. Sales and support are both top-notch. Thanks everyone.
August 21, 2020
Unprompted review
Reply from 3DGBIRE
Hi Neil,
Thank you for your fantastic review! We have communicated this with the Technical & Sales teams of this review - We really appreciate you taking the time to leave your review.
Kind regards,
3DGBIRE
Fast delivery of filaments and prompt…
Fast delivery of filaments and prompt resolution of an issue with one of them by liaising with the supplier.
All good.
August 20, 2020
Unprompted review
Reply from 3DGBIRE
Hello John,
Thank you for your fantastic review! We are so pleased that you are happy with the service.
Kind regards,
3DGBIRE
3D printer support
After reaching out on social media with under extrusion issues. The support I received was fantastic, with very timely responses to my queries which were numerous. I would highly recommend.
August 19, 2020
Unprompted review
Reply from 3DGBIRE
Hi Craig,
Thank you for your wonderful review. We are pleased to hear that you received such excellent customer service.
Kind regards,
3DGBIRE
Great company to work with
Great company to work with. We have worked with 3DGBIRE on a number of projects over the past few years. The team are knowledgeable, helpful, fresh and dynamic. Highly recommended
August 6, 2020
Unprompted review
Reply from 3DGBIRE
Thank you so much for your wonderful review. This amazing feedback has been shared with the team.
We hope to continue working with you!
Excellent service with quick delivery…
Excellent service with quick delivery from a company that works hard to keep its customers engaged and up to date with it's services and products.
July 28, 2020
Unprompted review
Reply from 3DGBIRE
Thank you very much Matt! Your feedback has been passed over to all of our team
Excellent service throughout from Neil…
Excellent service throughout from Neil and George.
Friendly, helpful and guiding lights
July 28, 2020
Unprompted review
Reply from 3DGBIRE
Thank you very much Nigel! Your feedback has been passed over to all of our team
Exceptional service and products
We recently bought a Raise3D Pro2 Plus 3D Printer from 3DGBIRE, they have great customer service, Scott was excellent and helped pick the right product for us and our needs. We have already jumped forward with printing and have been producing much higher quality models. I would highly recommended them as a company and I will continue to use them as we move forward. Thanks Again! :)
July 17, 2020
Unprompted review
Reply from 3DGBIRE
Thank you so much Tom your amazing feedback, it has been passed over to our team! We look forward to speaking to you again!
Advanced Service from an Advanced Manufacturing Supplier
Purchased an Ultimaker 3 from these guys last year, after they helped us to arrive at the correct machine that suited our specific requirements, plus their after-sales technical support is quick, thorough and has recently saved our bacon for a customer print job. Keep up the good work!
July 16, 2020
Unprompted review
Reply from 3DGBIRE
Thank you Mike! Your feedback as been passed over to our team! :)
I highly recommend this company
If I could put more than 5 stars I would. I love the team @3DGBIRE, they have been quick at getting back to me on all my technical questions and orders.
They have really gone that extra mile, which is rare nowadays. I could not ask for more from a company.
I highly recommend this company and they are the only company I will use for all my 3D printing needs.
July 15, 2020
Unprompted review
Reply from 3DGBIRE
Thank you so much for your amazing feedback! It has been passed over to all of our team :)
Excellent service
Excellent service, great training, extremely helpful. Highly recommended.
July 8, 2020
Unprompted review
Reply from 3DGBIRE
Thank you Konrad!
Steve Taylor got me into 3D in 1 hour
Steve Taylor made me understand 3D printing in 1 hour! Excellent and I am assured of ongoing support anytime. Most importantly is to put my 2 Go into action. Thanks Steve! You made it looks very easy than I envisaged.
July 8, 2020
Unprompted review
Reply from 3DGBIRE
Thank you so much Michael! Steve is an amazing asset to our business, we will pass this over to him :)
The second training session
This would be the second training session with 3DGBire and once again i came away smiling like a Cheshire cat, the instruction was spot on and we tweeked the tuition to suit my direct needs.
I have put my learning to good use and cannot recommend these guys enough, they know their stuff.
malc
July 8, 2020
Unprompted review
Reply from 3DGBIRE
Thank you for your great feedback Malcolm! Your feedback has been passed over to the team :)
Great sales service
Great sales service, great demonstration and speedy delivery of the products.
July 6, 2020
Unprompted review
Reply from 3DGBIRE
Thank you Jeff!
An excellent company to deal with.
Very easy to deal with, providing an excellent service and offering lifelong support. I have used them for printer servicing as well as sales and I have always been met with professionalism and helpfulness.
June 30, 2020
Unprompted review
Reply from 3DGBIRE
Thank you David! Your feedback has been passed over to the team :)
Very quick to resolve issues
Very quick to resolve issues, and wonderfully helpful staff! Couldn't recommend more for purchasing a 3d printer
June 29, 2020
Unprompted review
Reply from 3DGBIRE
Thank you so much! We are so glad you're happy with your 3D printer! :)
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