3DPartnershop Reviews 422

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

The whole process of ordering was smooth and quick, more so than many larger online vendors. But what I'd like to focus on is that when I tried to order from a US vendor, I was told they couldn't be b... See more

Rated 5 out of 5 stars

Ordered a Printer and Resin to Switzerland. Worked all fine. FedEx took a bit longer than expected but 3DPartnershop was constantly checking-in on the delivery status and I was kept updated. Hope the... See more

Rated 5 out of 5 stars

Hello I ordered a screen for phenom ordered Monday arrived Tuesday in France nothing to say excellent product on the site the photo of the screen is indicated jw31 and I received a jw33 but to my s... See more

Rated 5 out of 5 stars

3DPartnershop was east to order from and provided excellent racking with FedEx. They shipped quickly and their parts matched perfectly with my ultrasonic WonderCutter S. Extremely Pleased with my pur... See more

Company details

  1. Electronics Store

Written by the company

Fastest growing 3D printers online shop in Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service above and beyond…

Great customer service above and beyond what's needed.
Quick shipping, if there are ever any questions or issues they're quick to reply and offer solutions.
Anything from shipping replacements when a delivery has gone missing to providing hard to get spare parts that even the manufacturers didn't have or providing super fast shipping across Europe when needed they've always been super helpful.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

very poof follow up

very poof follow up - I paid 34 Euro for fast delivery - and the parcel got stuck in customs - and I got no help and no refund!!!

November 6, 2024
3DPartnershop logo

Reply from 3DPartnershop

That is not true. As we informed on 13 Nov: "We we will soon end this claim procedure and refund you for the full order." Once again we get the blame for UPS faulty actions :(

Rated 3 out of 5 stars

Everything as expected, but very anoying spam

Delivery on time, and everything as expected. However it is very anoying that by now they have asked me 4 times to write a review after my order.

September 18, 2024
3DPartnershop logo

Reply from 3DPartnershop

Thank you for your review! That is very important for us. Although I checked the settings and the frequency of the review reminder is set only for 2 emails not 4. If you recived more then 2 emails this is a SPAM or error by the Trustpilot plugin :( But we are glad that everything when well with the order! Hope you can come back soon. Wish you a great day!

Rated 5 out of 5 stars

3DPartnershop is a really good and reliable psupplier

3DPartnershop was east to order from and provided excellent racking with FedEx. They shipped quickly and their parts matched perfectly with my ultrasonic WonderCutter S. Extremely Pleased with my purchase and th as a supplier. Stay safe out there.

September 16, 2024
Rated 5 out of 5 stars

up to good standards

basic supply order, can't say much about their after sales etc... but shipping was very quick and overall ordering experience very good.

August 14, 2024

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