3F EV LIMITED Reviews 88

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had some fairly complex requirements when hiring a Tesla Model X. Albert was very proffessional, punctual, informative and accommodating. An absolute delight to deal with and will definitely use again... See more

Rated 5 out of 5 stars

Shaun was great, the car was great and the experience was great. Rented a Tesla Model S for a three day weekend, travelled about 500 miles, supercharged had coffee and had a fantastic weekend. Highly... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with..prompt and efficient Staff Great ,knowledgeable and helpful Car delivered and collected..so trouble free service. Tesla car great as well. Will soon be using agai... See more

Rated 4 out of 5 stars

Overall an excellent experience with the company. Shaun Carter did a great job in having the car ready and dropping me back at the airport in time to catch my flight early in the morning. So super app... See more

Company replied

Company details

  1. Car Rental Agency

Information provided by various external sources

We believe the cars of the future will be 100% Electric, 100% Connected, Fully autonomous and Shared. Our mission is to accelerate the transition to sustainable transportation through the rental, leasing and sharing of fully electric cars.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent communication

Excellent communication from Funmi to start and then subsequently Albert. Very professional and dealt with my requirements promptly.
Would rent from them again without hesitation.

January 7, 2019
Unprompted review
3F EV LIMITED logo

Reply from 3F EV LIMITED

Thanks for the kind review Dan! We look forward to seeing you again!

Rated 5 out of 5 stars

3FEV provided a faultless service when…

3FEV provided a faultless service when I hired a Tesla from them for a few days.
I had a need for the car to be delivered and collected, which they alone seemed to provide. They were quick to respond to my initial enquiry and subsequent correspondence, efficient in administration and happy to change arrangements such as time and location of delivery and my partner taking delivery. All the people we had dealings with were friendly. And of course the car itself was great. Unfortunately although we ideally wanted a white car, they only had black in stock - but they've even said that their next purchase will be white in response to customer demand.

November 28, 2018
Unprompted review
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Reply from 3F EV LIMITED

We are very pleased the experience was enjoyable and will be delighted to welcome back!

3FEV team

Rated 5 out of 5 stars

I was really pleased with the car and…

I was really pleased with the car and the service was great. I would rent from them again

November 26, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thanks very much! We look forward to renting to you again!

Rated 5 out of 5 stars

Very nice people...very helpful

Very nice people...very helpful. .it's a joy to hire from this firm...Tesla ..Kona. ..they have a wide range .several locations....All great.

November 26, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thanks Graham. It was nice to meet and chat with you!

Rated 5 out of 5 stars

Marcha was really helpful giving us a…

Marcha was really helpful giving us a great overview of the car and a great deal. Would definitely recommend and use again.

November 12, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you for your kind words. We look forward to serving you again soon.

Rated 5 out of 5 stars

Great service

Great service, really helpful staff who answered my questions quickly and supportively. I was really impressed with the excellent support and help you gave. Would gladly recommend them to anyone, they arranged the hire so that it would work best for us, and helped me surprise my boyfriend with a present that he loved! We had an amazing time and were so impressed from start to finish.
Thank you so much for an excellent weekend! Exemplary service, you couldn't have been more helpful.
Thank you!

October 15, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you so much Ellie. We are really pleased you had such a lovely time.

Rated 5 out of 5 stars

Thank you for your great service

Thank you for your great service. You were excellent in every way .I tired the model x ..even though I had problems with the key these guys made sure that I full service of my money's worth. They threw in 2 extra free days at a time of my choice. That's what I call 5 star customer service. When you recognise your mistake and compliment your service to satisfy your customer money's worth. Hands down to these Rob and Maria u are the best.

October 13, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you Mr Sibanda for the lovely review. We hope to hear from you again very soon!

Rated 5 out of 5 stars

Good service with pick up and drop off…

Good service with pick up and drop off service, which was a benefit as office is not the most central. Reigate

September 23, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you very much Mr Smith.

We are delighted you enjoyed the experience.

3FEV team

Rated 5 out of 5 stars

Always great service from the team

Always great service from the team. Would reccomend them to anybody.

September 13, 2018
Unprompted review
3F EV LIMITED logo

Reply from 3F EV LIMITED

Thank you very much.

We are very pleased you enjoyed the experience.

3FEV team

Rated 5 out of 5 stars

Great customer service

Great customer service and an incredible product. I was very impressed with 3FEV and would use them again.

September 10, 2018
Unprompted review
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Reply from 3F EV LIMITED

Dear Mr Evans,

Thank you for your kind words.

We would be delighted to see you again.

3FEV team

Rated 5 out of 5 stars

Very friendly and helpful team despite…

Very friendly and helpful team despite booking at the last minute. Thoroughly enjoyed the Tesla experience which was a surprisingly relaxing car to drive (the X model).
I didn't have time to read the instructions before the hire, which would have helped, but maybe some more help with finding and using charging stations including some pre paid charging / membership cards for the non Tesla stations would have helped.

September 7, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you for your kind feedback Peter. We will continue to work hard on charging provisions for our customers.

Rated 5 out of 5 stars

Very happy with service provided.

Very happy with service provided.
Thanks for helping us get a taste of the future of motoring.
Very professional, but also personal service received.

August 31, 2018
Unprompted review
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Reply from 3F EV LIMITED

We are very happy we could help Mr Hughson. Thank you for your review.

Rated 5 out of 5 stars

A tailor made service

A tailor made service. Good communication highly recommend. Chauffeur happily did multiple journeys no problems at all.

August 30, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you very much!

Rated 5 out of 5 stars

Family road trip in Model X 90D

We rented a Model X 90D, 6 seater for our two week family road trip around England and Ireland. We originally were going to rent a camper trailer to tow, which meant either hiring an expensive 4x4 Land Rover or the Model X through 3FEV. They were able to offer us a car with a tow hitch after confirming that it was ok with the insurer. In the end however we didn't rent a camper trailer as my international driver's licence wouldn't let me tow anything larger than 750kg. With the Model X we managed to fit all 5 passengers, 3 bags of luggage, 2x strollers, 3 child seats and all the extra charging adapters we required comfortably, and we even added an extra adult passenger for the Ireland leg of our trip. We had no trouble or fees for supercharging in England or Ireland. In Ireland 3FEV managed to help us get a smart card for the ESB ecars fast charging network. The car itself is amazing and really shone around the narrow winding roads of the Ring of Kerry and countryside England. Our delivery specialist Shaun provided a premium service, hand delivered our rental to our hotel at Heathrow airport and spent almost an hour helping us load and explained the car and its controls thoroughly. We had a special price for the rental that meant compared to renting another 6 or 7 seater internal combustion engine people mover, we actually almost broke even, the cost difference would only have been about £100 more for renting through 3FEV and if we had to rent a 4x4 with a tow hitch we came out way ahead, after factoring in costs of fuel, GPS rental, Europe insurance, London congestion charges, etc. This was certainly worth it for the sheer fun of the trip we had. I would definitely look out for another deal and rent with them again. I wouldn't hesitate to recommend 3FEV.

August 29, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you very much for your review Mr Hellier. We look forward to welcoming you back again.

Rated 5 out of 5 stars

I loved my EV and the service I had was…

I loved my EV and the service I had was exemplary. Jonathan who hired it to me could not have been more helpful. A thoroughly positive experience.Thank you!

August 18, 2018
Unprompted review
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Reply from 3F EV LIMITED

Thank you for the lovely review Mrs Featherstone.

Rated 5 out of 5 stars

EXCELLENT SERVICE AND COMPETETIVE…

EXCELLENT SERVICE AND COMPETETIVE PRICES. I ENJOYED WORKING WITH THEM AND MARSHA DESERVES A LOT OF CREDIT FOR HER ATTENTION TO DETAIL AND FOR BEING SO PATIENT WITH US.

August 7, 2018
Unprompted review
3F EV LIMITED logo

Reply from 3F EV LIMITED

Many thanks for the very kind words. We would be very happy to help again in the future. Regards. 3F EV.

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