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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship, substantial weight, and beautiful appearance of items like curtains and bedding. Many appreciate the ability to order custom sizes, which perfectly fit their unique needs, and commend the effective communication and helpfulness of the customer service team throughout the ordering and delivery process. The delivery service is also frequently noted for its efficiency and timely updates. However, some customers experienced issues with their orders, including delayed deliveries and items arriving with manufacturing errors such as uneven panels or incorrect sizing. A few reviewers also mentioned receiving products that did not match their expectations in terms of color or quality, or that had minor defects like broken zippers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the excellent workmanship, top-notch... See more

Quality

Users describe positive interactions with quality, consistently praising the high-quality materials,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the simplicity... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Delivery service

Clients share positive opinions on delivery service, often praising the impressively fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These curtains transformed my dining area in a way I didn’t expect. The light now filters through softly, creating a peaceful glow in the mornings and a cozy golden atmosphere in the evenings. The roo... See more

Rated 5 out of 5 stars

The color in real life is soft, natural, and very refined. It doesn’t look flat or artificial and works beautifully with both neutral and warmer tones in my interior. What I love most is how easily it... See more

Rated 5 out of 5 stars

Excellent communication on the process of making and shipping our curtain. We ordered a linen curtain for our patio door with blackout lining and it is fantastic! When the sun in beaming in we get... See more

Rated 5 out of 5 stars

Our windows are unusually tall, and finding the right size has always been a struggle. Being able to order exact measurements was a relief. The team guided me through the sizing process, double-checke... See more


Company details

  1. Curtain Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Linens Store

Written by the company

3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality product

High quality product
The product arrived as advertised and the sales staff were very helpful. We are happy with the bedskirt and pleased that the length was tailorable.

April 5, 2024
Rated 5 out of 5 stars

High quality curtains

High quality curtains, well made and beautiful fabric. The customer service is excellent and communication fast.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

customer service was great

3HLinen was very good with customer service there was a problem with shipping and they made it right when the linen arrived I was very pleased with the color and quality

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful custom curtain

I was able to get a curtain to my specifications in the most beautiful cotton linen. I didn't want to have to hem the curtain and I wanted it to look right. So crisp and beautiful. Not much of a wait either. I am perfectly delighted with my purchase.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars

Five stars ! These clothes have given me life back . That may sound odd, but a few years ago my spinal cord got crushed and now I have weird feelings in my body . I couldn’t wear anything but loose sweats and T shirts .

Now that I found 3 H Linen I feel good again . So comfortable and softer with each wash . This is good quality linen .Wonderful colors to mix and match .
The pants are
so comfortable. No
binding up , the waist is soft . LOVE THESE !

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Love Linen

Love, love, love my full length linen drapes. I love how crisp they are. They give the perfect amount of sun protection for my dining room sliding door. Thank you for making such a beautiful, quality product.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

I love my shower curtain

I love my shower curtain!

Thank you for the great customer service and quick turn-around with my order. The four-inch hem looks great.

Wish I could be part of the sewing team as I am so impressed with the fabric, quality, stitching and option for a custom size.

Prior to finding you, I ordered from:

The Company Store, Pottery Barn, Brooklinen and Wayfair. Very disappointed with linen shower curtains from all four companies.

Glad I found 3H Linen.

April 8, 2024
Unprompted review
3HLinen logo

Reply from 3HLinen

Thank you so much, Karen for your review. It was a pleasure for us to make shower curtain for you. Will be happy to see you again as our beloved customer :)

Rated 5 out of 5 stars

Wonderful curtains

Wonderful curtains. I have got 3 different pairs from 3Linen now and I can honestly say they are exactly as described. Beautiful, natural linen that look amazing. The customer service from their team is incredible also, very helpful and prompt responses. Always available. I’d highly recommend 3Linen to anyone looking for a high quality, natural, Australian made product.

March 29, 2024
Unprompted review

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