3M Reviews 45

Worst experience ever in this 3M store, 100 feet road, Hyderabad, India. Let me tell you a cycle repair vendor who repairs puncher has provided me better customer service than this store. Store Manager ( Mr. Ravi) was the worst person ever. I went to the store for exterior and interior car cleaning. Store Manager had no technical knowledge. All he was blabbering was it is 3M , we will do the job. Next day when I went , there is nothing which was cleaned I believe only effort they made was to create bill of Rs 9000. When I complained, he started shouting back at me. I mean it seems like I am talking to a road side gangster. Thanks to his other colleague who intervened and managed the situation otherwise , worst worst experience. 😑. Don't get into business if you can't train your franchise and managers on technical knowhow and customer interaction.

Title should say it all however Ill expand bought 6 pairs of ear protection 1 one failed out of the box I called 3m tech warranty... Here's were it gets frustrating if you have a couple of hours to get ahold of someone that can help and hopefully speaks english you can understand, My experience is I call then painfully go through the ai robot prompts then the run around starts I get to have 3m pass me around like a cheap stripper from one dept. to another than another this went on for 1.7 hours until I gave up!
3m used to be great in the 70s and 80s the 90s to current date is a dark period for 3m they sold out the customer for 1000x profits for themselves and moreover their shareholders... We the customer get the short end of the stick!

My company will now boycott 3m I just emailed my PO dept. and said meeting tomorrow 9 am. I will demand my PO officer STOP purchasing from this horrid company that used to be #1 sadly they rested on their laurels and their CS had dropped to - 10...

Their car wrapping film is of horrible quality and they don't honor their quality warranty - They just don't care if the film falls apart.
Choose Avery or PWF instead.

MOST UNETHICAL COMPANY EVER. THEY USE ETHICS POINT AS A "SHIELD", SO YOU MAKE A COMPLAINT TO THE HOTLINE WHICH IM SURE LETS THEM KNOW, THAT WAY THEY CAN INVESTIGATE THEMSELVES, AND MAINTAIN A "ETHICAL" IMAGE.
EVEN IF IT MEANS TERMINATING A SOLID EMPLOYEE AND KEEPING A UNQUALIFIED EMPLOYEE WHO IS GAY TO AVOID A LAWSUIT FROM THEM...JUST LIKE WHAT THE POLICE DO...

Had been an advocate of all command hanging products (would have their product in some form in every room of my home holding everything from thousand dollar paintings to towels in kitchen) until I recently when I struck a batch that didn't stick (fell off the pictures before even got them on the wall) and the response from command when I called was to completely dismiss me as they are quality controlledand I obviously didn't use them properly. Wont be using their product in the future because of their attitude. So disappointed.

There products are the best. I can always rely on the stuff they make. They are perfect for many uses.

Worst company to work with. I highly recommend staying away from the Detroit Market especially the KCI division. Scott Powell’s is the worst has no clue on what goes on in the office. Matt Winkleman commits insurance fraud by signing patients names on insurance documents. Jason Maletta doesn’t even go into any of the offices to know what is happening.They don’t care about employees. Beware!!!!

DO NOT PURCHASE 3M PRODUCTS!!! I purchased their Scotch Brite(scratch resistant sponges) with the NEW SCRUB DOTS on the sponge, to clean off some sap on my brand new 2020 Trax windshield,(which sponge package states safe to use on glass) and the sponge scratched my windshield soooo bad, that I had to have my windshield replaced. After one and half months of sending proof of the damage, pictures of damage, windshield replacement receipt and the original sponge, they denied my claim stating there must have been a large stone between the sponge and my windshield (REALLY!!! Like I wouldn't notice a rock between and continue scrubbing my windshield). POOR CUSTOMER SERVICE,IF YOU ARE WILLING TO BE TREATED AS A LIAR AND DENIED FRIENDLY CUSTOMER SERVICE, THEN GO AHEAD CONTINUING TO PURCHASE 3M PRODUCTS, BUT DON'T EXPECT A POSITIVE OUTCOME IF YOU HAVE ANY ISSUES WITH THEIR PRODUCTS............

Best Tapes on the Market. I have been using their tape products for years. Especially their electrical tapes & polymide tapes.

I live in Brookings, SD where you have a manufacturing plant yet your N95 PPE masks are not available even at Walmart here. Shame on you for forgetting Americans and shipping your supplies overseas at our expense.

Purchased their earmuffs and gel ear pads. They offered no support for people outside of the US, even though my country branch doesn't sell these products. Very bad customer service.

I bought a simple weighted scotch tape dispenser on which the bottom came apart, spilling sand all over my desk and key board. I called 3M about a mmonth ago and they promised a replacement, which never came, and they never answered my subsequent emails. Their customer service person was very nice, but the service sucks. They were supposed to send a replacement. How hard is that---never received it.

I purchased over $150 worth of heavy duty Velcro stripping and proceeded to apply it to several lightweight fiberglass acoustic panels to avoid the necessity of screwing them into drywall. Upon completion I sent pictures to 3M showing them I was forced to screw panels in after all because of the inability of their product to perform as promised on the packaging. They proceeded to tell me they don’t give any refunds unless product is returned: I ask them if they are asking me to remove screwed in panels and remove their product to return it? Moronic. By the way…I used 3-4 Times what should’ve been necessary to more than adequately work.

I purchased 3M's Worktunes Bluetooth wireless hearing protection to listen to music while mowing the lawn. What I went through was a long and frustrating process to troubleshoot. Right out of the box, they constantly cut out. It did not matter if I was on wifi or cellular. It did not matter if I was on the tractor, using the push mower or battery string trimmer or just walking around. My phone, a Samsung Galaxy S7, works fine with any other Bluetooth speakers I have tried, so I returned them and bought another pair from another source thinking it may have been an issue with the manufacturer process. The second pair did exactly the same thing. I lived with it for for a couple of summers, the only time I wear them, but now the cut out 50% or more of the time. Just got off the phone with 3m and because they only have a 1year warranty there was nothing they could do for me, regardless of the fact that they only get used for a couple of hours, once a week, 5 months a year. I can say that battery life is excellent, as I have only recharged them once a summer. If you buy these, and they cut out brand new, get your money back and buy a cheaper brand, as these are the most expensive ones available, and they do not work. The old advertising slogan goes, "Buy the best, you will never be disappointed", did not hold true for these. Save yourself the trouble of dealing with 3M and these Worktunes and don't buy them at all, choose a different brand.

Thanks 3m for stopping selling mask to customers who need them and selling them over seas! since I have to go out for the elderly and fix their heat or water or any other issues and you will not sell to me so I can protect them! Or my self! Since your company wants me to die from this virus. I hope you get it! I WILL NEVER BUY YOUR PRODUCT AGAIN. Thanks for nothing, the little guy you forgot about! I hope after this no one buys your product!

I promise you none of my family, veteran group, etc will never buy another product from 3m, you arrogant people. What a lame
Excuse about future trade problems, so lame and transparent. I hope all the medical community remembers your greed!

3M does NOT deserve a star I did buy 3 M products but will NOT any more. Hearing that you are supplying other countries w/ masks before all 1 st responders on the front lines and essential care workers have masks. So wrong. America 1st then you can help other countries that respect America. Shame on 3M.

DO NOT BUY FUTURO!!! (Made by 3M)

"The safety of the disabled and seniors are at extreme risk! My Future shower stool suddenly COLLAPSED on me while I was doing nothing more than sitting on it! (Outside the tub, not it.) The stool has been well cared for, the screws were not loose (I have photos as evidence), and I am of average height and weight. (I AM, however, disabled.) The plastic simply broke--on ALL FOUR LEGS!

Without warning, this stool--which is SUPPOSED to provide SAFETY-- collapsed completely to the ground (I have, among 18 photos, a photo of its exact position), landing me flat on my back. Thankfully, I was not badly hurt, though I certainly could have been. I STRONGLY urge folks NOT to purchase any type of "safety" or "health" equipment produced by Future, as DANGER--NOT SAFETY--is what you will get!!

I've recently found the light: paying more costs less. Who knew? It started with a high-end washing machine that broke after a year, and the repairman told me the washer had been destroyed by cheap detergent. Forget the fact that the detergent is billed and charged as premium, and forget the fact that neither the washer manufacturer nor detergent maker wanted to take responsibility. So I did what any logical person would do: I threw out all the products in the laundry room and ordered only the highest-rated of every product on Amazon, with free 2-day shipping. I've never looked back. After the laundry room, the kitchen and scullery, then the bedrooms and bathrooms, and when it came to the garage, I switched exclusively to 3M car care products, inside and out. The proof of the pudding? I took my 2014 Volvo XC60 for a trade-in valuation for a new 2017 XC90, and I got $3,600 more than I estimated I'd get from trade mags, book values, etc. The salesperson couldn't stop remarking how well I'd looked after the car. Cheap is expensive, people; and expensive is only a little more.