First stage ok, very helpful. Second stage downloading result etc not so easy so tel help desk who helped by my sending photo be email Overall very helpful throughout the whole process
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See what reviewers are saying
Great customer service. We had orginial purchased some fit to fly tests in Feb when travelling to France, however the regulations changed and we no longer required them. Our current trip to USA meant... See more
Was able to quickly and easily contact prior to ordering the tests to confirm they were suitable for my travel needs and could perform the tests from abroad for our return flights. Tests were delivere... See more
I visited the UK as my father passed away, so had little time to organise my travel plans. The rules for getting back home to New Zealand are quite strict. I did a google search and found 3SIXtestin... See more
Company details
Written by the company
We are a UK healthcare company with one vision: to simplify healthcare. This is driven by our belief that navigating healthcare can be unnecessarily complex. Right now, we are focused on supporting the biggest healthcare challenge faced by our society: COVID-19. We continue to deliver access to reliable testing through our travel testing site www.3SIXtesting.co.uk, as well as our range of bespoke tailored mass testing services used by corporate clients.
Contact info
Capital Tower Business Centre, CF10 3AG, Cardiff, United Kingdom
- 0330 133 4208
- info@3SIXhealth.co.uk
- 3sixtesting.co.uk
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Sound not working but the agent did well
The sound was not working but the agent handled the interaction extremely well in the circumstances. Results back in 15 minutes.
May 4, 2022
Terrific service and flexibility
Terrific service and flexibility. Very easy to reach when I had a question / problem. Also love that you could use your own test with them.
May 4, 2022
Excellent service very easy to use.
May 3, 2022
All good except for some website…
All good except for some website glitches but excellent customer services intervened
May 2, 2022
Excellent customer care service and…
Excellent customer care service and support from time of ordering test , to clear support through the test to receipt of certificate
Well done - great service
May 2, 2022
Simple and easy to follow instructions.
May 2, 2022
Quick and easy no fuss great for people…
Quick and easy no fuss great for people like me who do not use smart phones to their capacity would recommend them
May 2, 2022
Prompt delivery
Received tests day after ordering. Email with instructions for uploading followed. Easy to upload photos of the tests and results came back within an hour. Many thanks
May 2, 2022
Very efficient process
Very efficient process
Extremely helpful staff
Would thoroughly recommend using this Company
May 1, 2022
Thankfully.
I struggled at first thinking I will never do this , but Tracy called me , she could see I was hopeless , then she passed me to Joe he sent me link to call him , it all went smooth from there , thank you all x
May 1, 2022
The test kits arrived on time and the…
The test kits arrived on time and the supervised testing process was easy to follow. A big thank you to Tracey who helped us to understand the process. The certificates were received within 30 minutes of us uploading the photographs. This is the first time I have ever been pleased to be called a negative person !!! Thanks again Tracey.
May 1, 2022
Very helpful and a smooth process
May 1, 2022
Really easy process for the video…
Really easy process for the video testing we needed for the USA. Results were emailed within 10 minutes.
May 1, 2022
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