First stage ok, very helpful. Second stage downloading result etc not so easy so tel help desk who helped by my sending photo be email Overall very helpful throughout the whole process
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See what reviewers are saying
Great customer service. We had orginial purchased some fit to fly tests in Feb when travelling to France, however the regulations changed and we no longer required them. Our current trip to USA meant... See more
Was able to quickly and easily contact prior to ordering the tests to confirm they were suitable for my travel needs and could perform the tests from abroad for our return flights. Tests were delivere... See more
I visited the UK as my father passed away, so had little time to organise my travel plans. The rules for getting back home to New Zealand are quite strict. I did a google search and found 3SIXtestin... See more
Company details
Written by the company
We are a UK healthcare company with one vision: to simplify healthcare. This is driven by our belief that navigating healthcare can be unnecessarily complex. Right now, we are focused on supporting the biggest healthcare challenge faced by our society: COVID-19. We continue to deliver access to reliable testing through our travel testing site www.3SIXtesting.co.uk, as well as our range of bespoke tailored mass testing services used by corporate clients.
Contact info
Capital Tower Business Centre, CF10 3AG, Cardiff, United Kingdom
- 0330 133 4208
- info@3SIXhealth.co.uk
- 3sixtesting.co.uk
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Online Consultation and Pre-flight Antigen Test for the US. Truly seamless process and great service from the convenience of my home. Will use again and again.
Brilliant service!
Connected within 5 minutes. Very straight forward. Certificate delivered within 5 minutes of uploading results.
Fantastic service from initial enquiry…
Fantastic service from initial enquiry to the test. Tracy was amazing in answering our enquiries and Joe put us at ease when doing the test. A+++++
Quick and easy to use ,very helpful and…
Quick and easy to use ,very helpful and friendly staff
Great service
Brilliant service
Brilliant service! We purchased 2 day tests and never used, 1 late night query = phone call= swapped to fit to cruise!
Highly recommended.
Excellent service
Excellent service. In waiting room less than 5 minutes and technician guided through the whole process. Would definitely recommend to others.
I had a technical issue with my laptop…
I had a technical issue with my laptop which prevented me from doing the test. This was no problem for 3SIX they just Face-timed me and everything worked fine, very professional, friendly and helpful - would definitely recommend using them
The best customer service ever
The best customer service ever! When we submitted our test results but forgot to include the passport picture a real person called me and advised what I should do. I had the results in seconds after resubmitting them!
Very clear and efficient service
Worked Very Well
This service worked perfectly and was completed in about 40 minutes. We found it best to use a tablet when conducting the actual test then sent the results from our laptop. The confirmation of results was received within 90 minutes. The only difficulty we had was hearing the test supervisor but that might have been our equipment or the link - so we gave it a full 5 stars.
Hopefully we will now avoid delays at the cruise port in 2 days time.
I found this site very good.
I found this site very good - everything was clear and worked.
Tracy Martin was very helpful, patient and caring when I rang the helpline, she tried different ways to help me upload the pictures.
Thanks Tracy!
Excellent service
Excellent service. Very easy to do the tests and the agent was extremely helpful
Very efficient
Very efficient! Tracy made things very clear. Grateful for the quick response
Found the online video link very easy…
Found the online video link very easy to use. The lady who talked me through it was very helpful and friendly. Results came through very quickly too.
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