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See what reviewers are saying

Rated 5 out of 5 stars

I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very knowledgeable and always helpful.

Rated 1 out of 5 stars

Unfortunately the order did not arrive 4 days after receiving email confirming dispatch. Left message on ansaphone for someone to call me on Saturday morning . No callback , I had to make an ot... See more

Company replied

Rated 5 out of 5 stars

We use 3WM Office Supplies Please, for all stationery and office furniture, etc. "Why?" you ask - 5 reasons why below: 1. Competitive prices 2. Good customer service 3. Wide range of stock to ch... See more

Company replied

Rated 5 out of 5 stars

Purchased an office chair from Amazon supplied by 3WM and, just after a year, the gas lift failed. I phoned the company to source a replacement part and found out it came with a 2-year guarantee, so t... See more

Company replied

Company details

  1. Office Supply Store
  2. Cleaning Products Supplier
  3. Office Equipment Supplier
  4. Office Furniture Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Written by the company

3WM Supplies is a part of the Paperstone family. Specialising in the efficient supply of a huge range of high quality office and business supplies at excellent prices. We supply from an online catalogue of over 100,000 products to the United Kingdom on a next day delivery. Our catalogue covers areas of business such as office stationery, office furniture and seating, technology, printing, packaging & mailing, PPE and so much more. If you can't find what you're looking for on our website, please just get in touch. We set ourselves the very highest targets and invest continuously in the improvement of our systems, standards and processes; always striving to achieve the very best possible service with full satisfaction. We are always delighted to receive feedback from our customers, particularly when they feel we could be doing something better. We are also always ready to step up to the mark in the event that we may get something wrong. We hope that you will find us efficient, friendly but professional, and capable so you can come to rely on us to satisfy your office needs. If we can help in any way at all please just get in touch. We're always ready to help!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

excellent service

August 18, 2020
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Good morning Zulay,

I will pass your feedback onto the team here in regards to our highly rated service as it really does mean a lot to us when we get feedback such as yours.

Warm regards,

3WM Ltd

Rated 5 out of 5 stars

great price, prompt delivery

great price, prompt delivery.

February 11, 2020
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hello Ben and thank you for letting us know you found our pricing to be great value for money and the delivery was quick and efficient to you without any problems.

If there's anything else we can help with, we're only a call away - 01636 557421.

Kind regards,

3WM Ltd

Rated 5 out of 5 stars

Quick response

Quick response , always next day delivery. Found this company very economical as well

February 5, 2020
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Good morning,

Many thanks for taking some of your time and leaving us your thoughts on our service. Our team works exceptionally to ensure you get a quick response, whether that's a phone call to the office or an email to our sales inbox. We will ensure all members of the team see your comments to ensure they get the recognition they deserve.

Kindest regards,

3WM Ltd

Rated 5 out of 5 stars

It was really easy

It was really easy to order through 3WM. I have registered with them, so my previous order history was there and this made it straightforward to re-order something I had bought in the past. Delivery was next day and everything arrived in good condition and when I expected.

January 31, 2020
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hi Ian, we're pleased to hear you regularly use our previous order history tool on the website to re-order your items. We think it's important to make ordering as easy as it possibly can be.

If you need any help with anything, please don't hesitate to call us - 01636 557421.

Best wishes,

3WM Ltd.

Rated 5 out of 5 stars

Excellent value and delivered on time

January 15, 2020
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hi Paul, many thanks for taking the time to provide your positive feedback on our pricing and delivery service.

We always evaluate our pricing against competitors to ensure we're representing true value for money, so it's pleasing to hear we're doing this.

Best regards,

3WM Ltd

Rated 5 out of 5 stars

I couldn't fault the service.

June 28, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

It's pleasing to hear our service delivers consistently to you Ursula. If there's anything else you need, please don't be hesitant to call us. Kindest regards, 3WM Ltd.

Rated 5 out of 5 stars

very pleasant to deal with & next day…

very pleasant to deal with & next day delivery

June 28, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hi Linda, it's always great to hear feedback on our team here and we really appreciate your business. The team really cherish your feedback on their service provided too. Best regards, 3WM Ltd.

Rated 4 out of 5 stars

good company

good company, got my order relatively quick, so cant complain

June 20, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thank you Rob for trusting in our service to get your order to you quickly. If there's anything else you need, you know where we are. Kindest regards, 3WM Ltd.

Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. I have dealt with them for years.

May 29, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

We thank you for your business and it has been a pleasure doing business together over the years too. Best wishes, 3WM Ltd.

Rated 5 out of 5 stars

Great service

March 27, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks for saying so Mike, its appreciated.

Appreciate your business and we look forward to servicing your requirements again soon.

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Gr8 Next Day Service + Gr8 pricing

Gr8 Next Day Service + Gr8 pricing - WebSite can be a little old hat but pricing makes up for this - Any issue + you get a helpful person giving you a quick call - they are on the ball

March 13, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks Peter

We really appreciate you taking the time to say so. It is a pleasure servicing your requirements and rewarding to know that we are getting it right for you :-)

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery and great customer service

January 16, 2019
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Many thanks Fiona

A big warm welcome to you from the team at 3WM.

Please don't hesitate to get in touch if there;s more we can be doing for you .. it would be our pleasure.

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Easy to use system and fast delivery

December 14, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks for taking the time to say so Lynn :-)

It is always a pleasure serving you and we sincerely appreciate your business!

Assuring you of our best efforts always.

Best regards
3WM Customer Care Team

Rated 4 out of 5 stars

all ok

all ok we used to use these a lot until they implemented the £4.95 delivery charge from free, which decided against this surcharge as we could basically get the same product/price with free delivery elsewhere but their service was recommended and we will use again

December 13, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks for your frank feedback David, it is appreciated.

We do of course understand that the delivery charge does not suit all customers.

We had to make a decision on passing increasing costs across as product price increases or by adding a relatively small shipping charge. We ship a catalogue of over twenty thousand products, some very large and expensive to ship and in frankness on lower value orders if we didn't charge shipping (the margins are so low) we were making losses.

We did the maths and considered the shipping charge was fairer and more transparent. We believe it allows our customers to compare our pricing more easily and take advantage of savings through consolidating orders.

If we can be of further service to you it would be our pleasure.

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Best value, great service

I have used many stationery companies over the years and this company definitely offers the best value for money - for example, I work for a garage and we use brown cardboard labels that we tie to the clients' keys. Our previous stationery company charged £54.00 for 1,000, 3WM charge £12!!! I think that says it all.

December 10, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks very much for such positive feedback Ann ... gives the team a boost to know we're getting it right for you!

If there's more we can help with please don't hesitate to ask. We're really competitive on wider business supplies like cleaning products & furniture too.

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Highly recommended

Good prices, and I've never had problems with next working day delivery (after about 10 orders over last couple of years)

November 29, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks very much Rick

We value and appreciate your continued business.

Hope you have a great Christmas and we look forward to serving you next year :-)

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Quick and efficient

October 30, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Thanks Alison :)

If we could be of further service to you it would be our sincere pleasure.

Best regards
3WM Customer Care Team

Rated 5 out of 5 stars

Only had a small order but it came on…

Only had a small order but it came on time and is all good quality. Would recommend and buy from them again.

October 30, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hi Penny

Thanks very much for your order and for taking the time to leave a positive review.

I hope that we may continue to serve you. If there's anything at all we could be doing for you we would love to hear from you.

Best regards
3WM Customer Care Team

Rated 4 out of 5 stars

Great range of products at fair prices.

Great range of products at fair prices.
Items arrived as described and in good turnaround time.
Will definitely use again for office supplies

October 17, 2018
Unprompted review
3WM Supplies logo

Reply from 3WM Supplies

Hi Kerry

Thanks very much for taking the time to leave us a review.

We sincerely appreciate your business and hope to have the pleasure of serving you again soon.

Best regards
3WM Customer Care Team

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