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47 Skin Reviews 4,667

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,323 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their effectiveness in clearing acne and improving skin appearance. Many people appreciate the quality of the products, noting significant positive changes in their skin, with some even calling the results "incredible." The customer service is also consistently praised for being rapid, helpful, and responsive, with many reviewers commending the team for their professionalism and efficiency in resolving issues. Additionally, the delivery service is often described as fast and reliable. However, some customers experienced issues with their orders, such as incorrect shipments or products not arriving as expected. A few people also reported that the products did not agree with their skin, causing irritation or no improvement. There were also occasional mentions of product packaging issues, specifically with the glass bottles making it difficult to use all the product.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the products as "incredible" and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products as incredible and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the rapid, helpful, and efficient... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Order

Clients share positive opinions on order. Many reviewers praise the easy ordering process, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 13 year old daughter had reoccurring acne on her forehead & we tried several different treatments. Over the past 3 weeks she has been using 47 skin cleanser & anti-blemish and scar repair serum duo... See more

Company replied

Rated 5 out of 5 stars

Fantastic! My son is 13yrs old, suffered with severe acne all over his face. Bought the bundle pack online as the reviews on Instagram looked quite unbelievable! Thought, might as well try. The result... See more

Company replied

Rated 5 out of 5 stars

I have purchased the 3 step, cleanser, serum and moisturiser for my daughter. Easy one time purchase, just to see how it goes, I love the money back offer available should there be any issues, I’m con... See more

Company replied

Rated 5 out of 5 stars

Always struggled with acne and blemish skin ever since a teenager at being in my 40's, and after trying everything on the market, I had given up. I noticed this product on line at at first thought... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

At 47 Skin, we understand exactly how spots, blemishes and skin concerns can make you feel from the inside out. Whether it's the odd pimple, regular breakouts or scars that represent a lifetime of battles, we don't need to tell you what it's like to suffer from bad skin. But we can show you what to do about it, because we've discovered an ingredient that stops spots, scars and blemishes in their tracks. And we're on a mission to share it with as many people as possible. Our products are the only ones in the world to contain a unique formula of Silver Chitoderm™, which naturally clears spots and blemishes, fades scars and reduces fine lines and brightens and hydrates skin.

Introducing 47 Skin’s New 1:1 Skincare Consultations! ✨

Written by the company

No guesswork. No confusion. Just clear, expert guidance you can trust.
Your skin is unique, and now your advice can be too. Our skincare experts are here to listen, understand your concerns, and create a personalised skincare plan tailored just for you. After your session, we’ll send you a free personalised product recommendation pack - a custom skincare guide designed to help you achieve the best results. Real people. Real results. Real expert advice. Ready to start your consultation? Book online via our website

Our Moneyback Guarantee

No-one should have to pay for skincare that doesn't work.

No-one should have to pay for skincare that doesn't work.
Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund. It shouldn’t be this way. That’s why we offer our 47-Day First Try Guarantee on your first order. Try our products for at least 30 days, and if you’re not seeing the results you hoped for, you can request a full refund anytime between day 30 and day 47. No hassle, no risk. Just skincare that’s meant to work for you. If you're thinking of trying 47 Skin, the best place to start is our Serum. It's the same product that transformed our founder's skin, confidence and life. We really hope it does the same for you.

Contact info

Promotion box for 47 Skin

15% off Daily Moisturiser

Use code DAILY15. Ends soon.

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Kept sending me skin 47 I did not order…

Kept sending me skin 47 I did not order rolling payment. It was merely to try and see if it worked.

April 6, 2026
47 Skin logo

Reply from 47 Skin

Hi Lesley,

We’re really sorry to hear about your experience and that you feel unwanted orders were sent to you. That is never the experience we want for our customers.

From your review, it sounds like a trial or subscription option may have been selected at checkout. We do offer both a one-time purchase and a subscription option, and sometimes this can be chosen unintentionally.

We would really like to look into this properly for you and make things right. We will reach out via email to help resolve this as quickly as possible.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Cancelled subscription

Ordered my products from 47skin but made an error when ordering and set up a monthly subscription. I emailed the company because I couldn’t cancel this on line.
The response email dealing with my request for efficient- within 5 minutes I received a response from Abi and subscription cancelled. Super efficient service. Amazing customer service - thank you.

April 27, 2026
Unprompted review
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Reply from 47 Skin

Hi Colin,

We're happy to hear that our service was super efficient and that the subscription cancellation was handled quickly! We appreciate your positive feedback and are glad you had an amazing customer experience. Thank you.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

I am not happy

I am not happy

March 20, 2026
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Reply from 47 Skin

Hi Mirela,

We’re really sorry to hear that you’re not happy, and we’d genuinely like to understand what’s gone wrong so we can help make things right.

Our team will look into this as a priority and do everything we can to resolve it for you.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Amazing customer experience

Amazing customer experience. Fabulous product offer. A company that really cares 💕

March 20, 2026
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Reply from 47 Skin

Hi Caryn,

We appreciate you sharing your experience! We're happy to know you find our customer experience amazing and our product offer fabulous.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Bought the trial size for my…

Bought the trial size for my granddaughter, who was having problems with her facial skin.
Within a week of using 47 skin, the difference was amazing.
Would highly recommend.

March 23, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Sue,

We're happy to hear that our product made such a positive difference for your granddaughter's skin. We appreciate you sharing your amazing experience and highly recommending us!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fantastic serum

Fantastic serum, changed my sons life x

April 10, 2026
47 Skin logo

Reply from 47 Skin

Hi there,

We are so happy to hear that our serum has positively impacted your son's life. Thank you for sharing this with us.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

I thought I had ordered a bundle but…

I thought I had ordered a bundle but seems I unwittingly got a subscription and try as I might seems no way to cancel. Plus the product made no difference at all to my son’s skin.

March 2, 2026
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Reply from 47 Skin

Hi Mrs Chant,

We appreciate your feedback and are sorry the product didn't help your son's skin. We want to help clarify your subscription and cancellation options. We will reach out to you via email for further assistance.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fantastic product

Fantastic product. It is really helping my son's skin.

March 18, 2026
47 Skin logo

Reply from 47 Skin

Hi Astrid,

We're happy to hear that our product is really helping your son's skin! Thank you for sharing this positive experience with us.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

My daughter had a worst eczema for 3…

My daughter had a worst eczema for 3 months but when my friend recommend the serum and moisturizer and she tried it, Wow it's so amazing that her face was cleard from eczema. I highlt recommend this product.

April 23, 2026
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Reply from 47 Skin

Hi Maricar,

We're so happy to hear that the serum and moisturizer worked wonders for your daughter's eczema! It's great to know that our products could provide such positive results. We appreciate your recommendation!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I was pleasantly surprised!

I was pleasantly surprised to get an email letting me know they were sending me a larger pot of the mask. For free! Said it was due to a shortage. Great customer service before I even get my products.

April 26, 2026
Unprompted review
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Reply from 47 Skin

Hi Kelly,

We appreciate you taking the time to share your experience. We're happy to hear that you were pleasantly surprised by our proactive communication regarding the mask. We aim to provide excellent customer service.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

This stuff is fantastic worth every…

This stuff is fantastic worth every penny made a huge difference to my daughters skin

April 22, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Kelly,

We're so glad to hear our product has made a huge difference to your daughter's skin! It's fantastic to know it was worth every penny.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. Made my skin worse than ever. Spots appearing on every part of my face. AVOID AT ALL COSTS

April 26, 2026
Unprompted review
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Reply from 47 Skin

Hi Zaynab,

We’re sorry to hear you weren’t satisfied. Everyone’s skin reacts differently; some see quick results, others take longer. A short purge phase is normal and usually clears. Feel free to reach out to us so we can review your routine and suggest tweaks for the best results!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Very simple and easy to use website

Very simple and easy to use website, fast delivery for an amazing product. I’ve been using the serum for years and highly recommend it.

April 22, 2026
47 Skin logo

Reply from 47 Skin

Hi Zoe,

We're happy to hear that you find our website easy to use and that you've experienced fast delivery! Thank you for recommending our amazing product!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Abi was extremely helpful

Abi was extremely helpful. My issue was dealt with swiftly and I am super grateful.
Skin47 products are amazing! My daughter loves them. I just made a mistake with my first order and accidentally signed up for subscription.
When I requested for it to be cancelled, Abi dealt with it quickly and efficiently.

April 25, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Lynne,

We're happy to hear that you had a positive experience and that your subscription cancellation was handled swiftly. We appreciate your feedback and are glad your daughter loves our products!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Very quick delivery.

Very quick delivery.

April 22, 2026
47 Skin logo

Reply from 47 Skin

Hi Lynne,

We really appreciate your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

47 skin seriously works wonders for…

47 skin seriously works wonders for your skin . Bought this for my Grandson and what an improvement, his skin looks great and I would highly recommend this for teenagers with breakouts. First bought the sample bottle to try he was so impressed I bought him another bottle, now on the third as it’s truly worth it . Keep hearing about teenagers being given tablets for acne !! This should not be allowed please try this it’s definitely a game changer 👍

April 21, 2026
47 Skin logo

Reply from 47 Skin

Hi Mrs Moran,

We're happy to hear that 47 Skin has made such a positive difference for your grandson's skin! It's great to know that you've found our product effective for teenage breakouts and appreciate your recommendation. We appreciate you sharing your positive experience.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Reliable product

Reliable, trustworthy, high-quality products and excellent service are very important to me. One thing I’m especially happy about is that most of my acne is now gone. I’m so happy and can go anywhere without worrying about my skin!

March 12, 2026
47 Skin logo

Reply from 47 Skin

Hi Moh,

We're delighted to hear our reliable, high-quality products and service have helped clear your acne. It's wonderful you can go anywhere confidently. We appreciate your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Great Customer Service and prody

Had an small issue with delivery tracking and the problem was solved instantly. Great customer service, no having to jump through hoops to be heard.
Product is great and is working a treat

April 24, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi JC,

We're happy our customer service swiftly resolved the delivery tracking issue. We appreciate your feedback and are glad the product is working well for you!

Kind Regards,
The 47 Skin Team

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