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47 Skin Reviews 4,667

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,323 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their effectiveness in clearing acne and improving skin appearance. Many people appreciate the quality of the products, noting significant positive changes in their skin, with some even calling the results "incredible." The customer service is also consistently praised for being rapid, helpful, and responsive, with many reviewers commending the team for their professionalism and efficiency in resolving issues. Additionally, the delivery service is often described as fast and reliable. However, some customers experienced issues with their orders, such as incorrect shipments or products not arriving as expected. A few people also reported that the products did not agree with their skin, causing irritation or no improvement. There were also occasional mentions of product packaging issues, specifically with the glass bottles making it difficult to use all the product.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the products as "incredible" and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products as incredible and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the rapid, helpful, and efficient... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Order

Clients share positive opinions on order. Many reviewers praise the easy ordering process, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 13 year old daughter had reoccurring acne on her forehead & we tried several different treatments. Over the past 3 weeks she has been using 47 skin cleanser & anti-blemish and scar repair serum duo... See more

Company replied

Rated 5 out of 5 stars

Fantastic! My son is 13yrs old, suffered with severe acne all over his face. Bought the bundle pack online as the reviews on Instagram looked quite unbelievable! Thought, might as well try. The result... See more

Company replied

Rated 5 out of 5 stars

I have purchased the 3 step, cleanser, serum and moisturiser for my daughter. Easy one time purchase, just to see how it goes, I love the money back offer available should there be any issues, I’m con... See more

Company replied

Rated 5 out of 5 stars

Always struggled with acne and blemish skin ever since a teenager at being in my 40's, and after trying everything on the market, I had given up. I noticed this product on line at at first thought... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

At 47 Skin, we understand exactly how spots, blemishes and skin concerns can make you feel from the inside out. Whether it's the odd pimple, regular breakouts or scars that represent a lifetime of battles, we don't need to tell you what it's like to suffer from bad skin. But we can show you what to do about it, because we've discovered an ingredient that stops spots, scars and blemishes in their tracks. And we're on a mission to share it with as many people as possible. Our products are the only ones in the world to contain a unique formula of Silver Chitoderm™, which naturally clears spots and blemishes, fades scars and reduces fine lines and brightens and hydrates skin.

Introducing 47 Skin’s New 1:1 Skincare Consultations! ✨

Written by the company

No guesswork. No confusion. Just clear, expert guidance you can trust.
Your skin is unique, and now your advice can be too. Our skincare experts are here to listen, understand your concerns, and create a personalised skincare plan tailored just for you. After your session, we’ll send you a free personalised product recommendation pack - a custom skincare guide designed to help you achieve the best results. Real people. Real results. Real expert advice. Ready to start your consultation? Book online via our website

Our Moneyback Guarantee

No-one should have to pay for skincare that doesn't work.

No-one should have to pay for skincare that doesn't work.
Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund. It shouldn’t be this way. That’s why we offer our 47-Day First Try Guarantee on your first order. Try our products for at least 30 days, and if you’re not seeing the results you hoped for, you can request a full refund anytime between day 30 and day 47. No hassle, no risk. Just skincare that’s meant to work for you. If you're thinking of trying 47 Skin, the best place to start is our Serum. It's the same product that transformed our founder's skin, confidence and life. We really hope it does the same for you.

Contact info

Promotion box for 47 Skin

15% off Daily Moisturiser

Use code DAILY15. Ends soon.

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Excellent product

Excellent product. My son was suffered with really bad acne and scars. We tried a lots of different products and supplements and nothing happened. This product is expensive but absolutely worth the price. I cannot find the words to explain how amazing is this product. Highly recommend

April 21, 2026
47 Skin logo

Reply from 47 Skin

Hi Katarzyna,

We're happy to hear that our product helped your son with his acne and scars after trying so many other solutions. We appreciate your recommendation and are grateful for your feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Product is really nice on my skin

Product is really nice on my skin.
Struggled for years to find something that doesn’t bring me out in more spots the next day. Nothing after day 3, so fingers crossed.
Brought trail size and already have a delivery for full sizes. Love that they are in glass bottles too!

April 21, 2026
47 Skin logo

Reply from 47 Skin

Hi Helen,

We're happy to hear that our product is working well with your skin! It's great to know you've found something suitable after a long search. We appreciate your feedback and are delighted you love the glass bottles.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Outstanding customer service from Mhar…

Outstanding customer service from Mhar thank you.

April 23, 2026
Unprompted review
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Reply from 47 Skin

Hi Peter,

We're happy to hear you received outstanding customer service. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fantastic Product & Customer Service

Fantastic customer service with a quick reply to my email. The product is excellent and has made a remarkable difference for my son

April 23, 2026
Unprompted review
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Reply from 47 Skin

Hi Leigh,

We are happy to hear that you received excellent customer service and a quick reply. We're glad our product has made a remarkable difference for your son.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Great products and service

Great products and great customer service. Always super responsive and friendly. Would highly recommend!

April 23, 2026
Unprompted review
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Reply from 47 Skin

Hi Jules,

We appreciate your recommendation! We're happy to hear you find our products great and that you've had a super responsive and friendly experience with our service.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Cleared my breakouts and left my skin…

Cleared my breakouts and left my skin looking vibrant.

March 16, 2026
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Reply from 47 Skin

Hi Pfs,

We're happy to hear that our product helped clear your breakouts and enhanced your skin's vibrancy. Thank you for sharing your positive experience!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Love this product

Love this product, I have suffered from bad skin and breakouts for over 30 years. I have tried numerous creams over the years and nothing works. I tried Skin47 about 2 months ago and I am amazed by how clear my skin is now. I use the serum, cleanser and mask.

March 16, 2026
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Reply from 47 Skin

Hi Sue,

We're happy to hear that our products have helped improve your skin after 30 years of struggles. It's wonderful to know the serum, cleanser, and mask are working so well for you. Thank you for sharing your experience!

Kind Regards,
The 47 Skin Team

Rated 4 out of 5 stars

Update on previous review I made

47 Skin advise that you can request to be removed from AI ChatBot responses, with the caveat that it may take longer. This is fine with me and I was very grateful to receive an email from Head of Customer Service to apologise for my prior negative experience. It's not quite a 5 yet but the products are brilliant and the confident my child is gaining from her skin becoming clearer is heartening.

March 15, 2026
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Reply from 47 Skin

Hi Jo,

We appreciate your feedback and are so glad the products are working well. We're happy to hear that our customer service addressed your concerns and that your child's skin is improving, boosting their confidence. Thank you for sharing!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

The product are really great and have…helped my skin massively

The product are really great and have had a massive impact on my confidence. The employees are really kind and helpful!!

April 21, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Roisin,

We're happy to hear our products have significantly boosted your confidence! It's great to know our employees' kindness and helpfulness resonated with you.

Kind Regards,
The 47 Skin Team

Rated 3 out of 5 stars

I have yet to try this reskin as they…

I have yet to try this reskin as they were delivered to me and one of the skin creams glass jars was broken , there was no way that I could have used this product as there was so many shards of glass even in the bottom of the box , so Iam about to contact the selling for a replacement and will update forthwith

April 18, 2026
47 Skin logo

Reply from 47 Skin

Hi there,

We appreciate you bringing this to our attention. We are so sorry to hear about the damaged product you received and the broken glass. We will look into this immediately to ensure this does not happen again. Thank you.

Kind Regards,
The 47 Skin Team

Rated 3 out of 5 stars

Website is OK

Website is OK, not the most intuitive to navigate when trying to figure out a skin plan.
Delivery was quick.
Unfortunately products didn't agree with my skin, and although I got my money back, and got it back rather quickly, there was an unnecessary amount of emails back and forward with the initial customer service team who were clearly replying with templates rather than reading my previous emails and seeing that I already answered their template questions. I was surprised at how poor that was

March 15, 2026
47 Skin logo

Reply from 47 Skin

Hi Kirsty,

We appreciate your feedback and are sorry the products weren't a good fit for your skin. We're glad the refund process was quick. We'll review the communication issues you experienced with our customer service team to improve our response quality and navigation of our website.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Just started using this yesterday so…

Just started using this yesterday so here’s hoping it works for my anxious daughters teenage skin!

April 19, 2026
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Reply from 47 Skin

Hi Sarah,

We appreciate you trying our product! We hope it works well for your daughter's skin. We wish her all the best and thank you for your feedback.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

My daily moisturizer came with the top…

My daily moisturizer came with the top cracked and product leaking out.

April 18, 2026
47 Skin logo

Reply from 47 Skin

Hi Court,

We regret that your moisturiser arrived damaged. We appreciate your feedback and will reach out to you via email to offer further assistance.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fast and friendly customer experience!

Fast and friendly customer experience!

April 21, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Jenny,

We are glad you found our customer experience fast and friendly. Thank you for your positive feedback; we appreciate it.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Prompt response and decision received…

Prompt response and decision received which I appreciated

April 16, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Niche,

We appreciate you sharing your feedback. We are happy to hear you received a prompt response and decision!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Amazing product

Amazing product! My daughter loves 47 Skin, it really helps with her flare ups. We usually order from Amazon but I used the website this time to build a customised skin routine which resulted in a cost saving as well as a free product so couldn't be more happy.

April 17, 2026
47 Skin logo

Reply from 47 Skin

Hi Kerry,

We're so glad to hear that the product is working wonders for your daughter's skin! We're also happy that you were able to take advantage of the customised routine and savings on our website. Thanks for sharing!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I ordered the cleanser and serum and it…

I ordered the cleanser and serum and it arrived the next day.
The product works. It has made a big difference to my skin.
The business model works and you can tell that the owners care.
Continue doing great things!!! 👍

April 17, 2026
47 Skin logo

Reply from 47 Skin

Hi Kirsty,

We're so happy to hear the cleanser and serum made a big difference to your skin and that you received your order quickly! We appreciate your feedback on our business model. Thank you!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Very good

Very efficient customer service who helped me with my query the same day. Love their products, they’ve really helped clear my skin.

April 20, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi EMJ7,

We're happy to hear our efficient customer service resolved your query quickly! It's great to know our products have helped clear your skin. Thanks for your feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Fantastic products

Fantastic products , caring knowledgeable staff. I would highly recommend this company.

April 20, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi BH,

We appreciate you sharing your experience! We're happy to hear you find our products fantastic and our staff caring and knowledgeable.

Kind Regards,
The 47 Skin Team

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