48 Mobile Reviews 

1,077
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent value for money, often highlighting the affordable prices and unlimited plans that save them significant amounts compared to other providers. Many users report reliable network coverage and service within Ireland, finding it works well for their daily needs without issues. However, some customers also noted significant problems with roaming and international service, experiencing poor or non-existent coverage when traveling abroad. Additionally, a portion of people were dissatisfied with customer service, citing frustrations with chat-only support, difficulty resolving issues, and slow responses. A few others mentioned occasional poor signal or slow internet speeds even within Ireland.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, particularly... See more

Price

Reviewers highlight positive aspects of price, with many praising the keen and affordable rates, often... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting that they receive ample... See more

User experience

People report ambiguous experiences with user experience, with many finding the app easy to use, providing... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 4 out of 5 stars

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data. Only issue I had was where I live the signal strength died and using the internet was very hit and... See more

Company replied

Rated 5 out of 5 stars

48mobile, is an excellent network, never lose signal not even when in a&e as most networks do. Great value for your money, I'm on the 12.99euro plan and I never run out of credit, even great for stre... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control. Recognised for our award-winning, low-cost mobile plans, we even let new customers try us out with 1GB of free data before they buy.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(1,077)

641 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with services

Very pleased with services

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Vica, Thanks so much for sharing your feedback. We’re really glad to hear you’re pleased with everything it’s great to have you with us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great value service

Great value service. Good signal countrywide and no Hidden costings.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Richard, Thank you for the great review. We’re delighted you’re enjoying the value we offer, along with strong signal coverage and clear, transparent pricing. We appreciate your support and look forward to continuing to serve you.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Totally Exceptional

Excellent service and super low prices. Could not be more satisfied with everything, thanks.

May 1, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Johnny, Thank you for the fantastic feedback. We’re glad you’re satisfied with our service and value. It’s a pleasure to have you with us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Always works

Always works, as simple as that. Great customer service as well and very very reasonable value.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Phil, This is wonderful to read thank you. We’re so glad you find our service reliable, easy to use, and great value. Our team works hard to offer the best support possible, so your feedback means a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Fantastic service highly recommended it

Fantastic service highly recommended it

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Margaret, Thank you so much for your kind words and recommendation. We’re delighted to hear you had a fantastic experience with us. Your support means a lot to our team, and we look forward to helping you again in the future.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

I do not recommend it

I do not recommend it, avoid it by a wide margin, they force an additional fee for activating the SIM card

May 22, 2026
Unprompted review
48 Mobile logo

Reply from 48 Mobile

Hi Iwonus, thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

For all first‑time customers, a one‑time activation fee applies on the 1st membership purchase. This information is available on our website at https://48.ie/buyaplan. The activation fee was introduced to ensure we can continue providing great value and reliable service, and it also brings 48 Mobile in line with similar offerings across the market.

If you have any further questions, our care team is here to help. You can reach us at https://48.ie/contact-us, Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Price, connection.

Overall it's ver good. Roaming is hard to switch.

May 22, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Chee, Thank you for your valuable feedback. I’m glad to hear your overall experience has been very good. Switching roaming can sometimes be a bit tricky, which is why we launched our improved 48 SIM in 2024. It’s free to upgrade, and it makes roaming much smoother. If you haven’t upgraded, you can order your new SIM by following the instructions here: https://48.ie/help/sim-replacement

For issues while roaming, you can check out our 48 community article, which is created specifically to troubleshoot roaming issues: https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

I find 48 great at home and until…

I find 48 great at home and until recently I had no issues with roaming, but now instead of connecting to roaming right away I am without connection for up to two hours and then it only works if I restart my phone. Very frustrating and only a recent occurrence. I have made contact and received a new SIM but I still have the same issue

May 14, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Linda, Thanks for your review, and I’m sorry to hear about the recent roaming issues. That’s definitely not the experience we want for our customers.

Since the new SIM didn’t resolve it please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great price

Great reception now with 48 mobile..very good monthly price

May 20, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Michael, Thanks a lot for the great feedback. We're delighted to hear you're getting strong reception with 48 and enjoying the monthly price. If you ever need anything, our team is always here to help.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Easy to setup and great service

Easy to setup and great service

May 21, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Michael, Thanks so much for the great review. We're really glad to hear the setup was easy and that you're enjoying the service. If you ever need a hand with anything, we’re always here to help.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Couldnt ask for more

Couldnt ask for more, super pricing, great coverage, excellent internet speeds. 100/10

May 21, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Michelle, Thank you so much for the amazing review. We’re thrilled to hear you’re enjoying the pricing, coverage, and speeds. It means a lot to our team. If you ever need anything, we’re always here to help.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

I've been with 48 since they introduced…

I've been with 48 since they introduced the €7.99 100GB plan and it's been flawless all these years. Thanks 48 , I would recommend highly.

May 20, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Maurice, Thank you for your review. We’re delighted to hear you’ve been with us since the €7.99 100GB plan and that your experience has been flawless over the years. We truly appreciate your loyalty and your recommendation. Thank you for your continued support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Aileen, Thank you for your review. We’re delighted to hear you’re enjoying great value and reliable service. We truly appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Ireland's Best Mobile Operator

The most affordable telecom operator right now is the most affordable. I'll also note the good reception of communication throughout Ireland, even in hard-to-reach places. Great contract, pay when you want. A good referral program and gifts. I've already connected a lot of my friends to 48 mobile. I recommend this operator to everyone

May 20, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Serhii, Thank you for your detailed review. We’re delighted to hear that you find our service affordable and that you’re experiencing strong coverage throughout Ireland, even in harder‑to‑reach areas. It’s great to know you’re enjoying the flexibility of our plans, as well as the referral rewards. We truly appreciate you recommending us to others and for bringing so many friends on board. Thank you for your continued support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Matt, Thank you for your review. We’re pleased to hear you’re enjoying our low-cost plans and strong coverage. We truly appreciate your support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

It's very affordable but I wished that…

It's very affordable but I wished that we could have more data and students discounts

May 20, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Amaris, Thank you for your review. We are pleased to hear that you find our service affordable. We also appreciate your feedback regarding data allowances and student discounts. Your suggestions are valuable to us, and they will be taken into consideration as we continue to review and develop our plans. Thank you for sharing your thoughts.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

I never had an issue with 48 since…

I never had an issue with 48 since switching years ago, do not understand why people pay 3 or 4 times the cost with other carriers.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Julian, Thank you for your review. We’re delighted to hear you’ve had a great experience with us over the years. It’s wonderful to know you’re enjoying the value we offer, and we really appreciate your continued support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great network and availability.

Great network and availability.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Ta, Thank you for your review. We’re delighted to hear you’re enjoying great network performance and availability. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Martin, Thank you for your review. We’re glad to hear you’re enjoying our competitive prices and reliable service. We really appreciate your support.

Regards,
48 Mobile Team

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