48 Mobile Reviews 

1,077
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent value for money, often highlighting the affordable prices and unlimited plans that save them significant amounts compared to other providers. Many users report reliable network coverage and service within Ireland, finding it works well for their daily needs without issues. However, some customers also noted significant problems with roaming and international service, experiencing poor or non-existent coverage when traveling abroad. Additionally, a portion of people were dissatisfied with customer service, citing frustrations with chat-only support, difficulty resolving issues, and slow responses. A few others mentioned occasional poor signal or slow internet speeds even within Ireland.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, particularly... See more

Price

Reviewers highlight positive aspects of price, with many praising the keen and affordable rates, often... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting that they receive ample... See more

User experience

People report ambiguous experiences with user experience, with many finding the app easy to use, providing... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 4 out of 5 stars

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data. Only issue I had was where I live the signal strength died and using the internet was very hit and... See more

Company replied

Rated 5 out of 5 stars

48mobile, is an excellent network, never lose signal not even when in a&e as most networks do. Great value for your money, I'm on the 12.99euro plan and I never run out of credit, even great for stre... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control. Recognised for our award-winning, low-cost mobile plans, we even let new customers try us out with 1GB of free data before they buy.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(1,077)

641 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent mobile connection

Excellent mobile connection

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi James, Thank you for your review. We’re delighted to hear you’re enjoying an excellent mobile connection. We really appreciate your support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

Reliable company,good signal ,nice app…

Reliable company,good signal ,nice app at great cost

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Andrea, Thank you for your review. We’re delighted to hear you’re enjoying reliable service, good signal, and a smooth app experience at a great price. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

A fantastic affordable phone company

This is a brilliant company does a brilliant job and their phone plans are the best out there.their plans are right price with no increases magic.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Michael, Thank you for your fantastic review. We’re thrilled to hear you think so highly of our service and our plans. It’s great to know you’re enjoying the value, stability, and fair pricing we work hard to deliver. We truly appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Always good connection at a very…

Always good connection at a very reasonable price 👌

March 13, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Geraldine, Thank you for your review. We’re delighted to hear you’re enjoying a consistently good connection at a great price. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Dumitru, Thank you for your review. We’re delighted to hear you’re enjoying the great price and value we offer. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Very reliable coverage in ireland and…

Very reliable coverage in ireland and aboard.
Money off voucher for shopping in dunnes stores.

May 18, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Geraldine, Thank you for your review. We’re delighted to hear you’re enjoying reliable coverage both in Ireland and abroad, and that you’re finding the Dunnes Stores voucher useful. We really appreciate your feedback and support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

price is very good

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Emily, Thank you for your review. We’re glad to hear you’re happy with our pricing. We appreciate your support.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

Customer service is crap !

Not the best for customer service. Full stop !!!

January 1, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Phil, Thank you for your feedback. We’re sorry to hear that your experience with our customer service hasn’t met your expectations. That’s not the standard we aim for, and we’d really like the chance to make things right.

If you’re open to it. Please reach out to our support team so we can look into what happened and improve your experience.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

No data when travelling abroad…

Have trouble with 48 when I go abroad to UK every year , no roaming and data and have to buy a uk sim and use that while I’m there! Same for holidays in Spain etc!

Updated review as 48 so kindly reached out and very promptly.

August 13, 2025
48 Mobile logo

Reply from 48 Mobile

Hi Anon, Thank you for sharing your feedback. We’re glad to have you with us, and we’re really sorry to hear about the difficulties you’ve experienced with roaming in the UK and Spain. You should absolutely be able to use your plan abroad without needing to buy a local SIM, so we understand how frustrating this must be.

Roaming issues can sometimes be linked to device settings or local network connections, but we’d really like to look into your account to understand what’s going wrong and help get this resolved for future trips.

Please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great service never have any network…

Great service never have any network issues

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Gavin, Thank you for your review. We’re delighted to hear you’re enjoying great service with no network issues. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money . Uninterrupted service.
Would highly recommend.
Great customer service.

Sandra

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Sandra, Thank you for your wonderful review. We’re delighted to hear you’re enjoying great value, reliable service, and helpful customer support. Your recommendation means a lot to us we truly appreciate it.

Regards,
48 Mobile Team

Rated 2 out of 5 stars

Not good if you travel, otherwise ok

Good service while at home but once you leave the country it’s a different experience. It is impossible to get 48.ie to work while travelling in Europe.
They have many dedicated pages for trouble shooting how to get it to work, none of which you can do before you leave the country!
The last thing anyone needs, is to land in a country, search for WiFi somewhere and trawl through videos/ guides for what to do depending on what device you have. (I’ve had this with Android and iOS)
You can’t call them up before you leave and ask them will it work when I land in Paris because they don’t know for some reason?
I never had this problem with 3, Vodafone or Eir. Just switch on the phone when you land and they would find a network…

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi D J, Thank you for taking the time to share such detailed feedback. We’re glad the service works well for you at home, but we’re really sorry to hear about the difficulties you’ve experienced while roaming in Europe. That’s not the experience we want for our members.

Roaming setup can depend on both device settings and the local networks available, but you should be able to use services when you land. We understand how frustrating it is to have to search for WiFi abroad just to troubleshoot.

We’d really like to look into your account and see what went wrong so we can help prevent this happening again.

Please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Ease of use

Ease of use, competitive rates, and uncomplicated app, easy to navigate. But internally not so good so l use my work phone.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Wesley, Thank you for your feedback. We’re glad to hear you’re finding 48 easy to use, good value, and that the app works well for you. We’re sorry to hear the indoor coverage hasn’t met your needs. Coverage can vary by location, but we’d be happy to look into this further.

Please feel free to reach out to our support team at
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Excellent mobile service and great…

Excellent mobile service and great coverage at a great price

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Peter, Thank you for your review. We’re delighted to hear you’re enjoying excellent service, strong coverage, and great value with 48. We truly appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great phone company …

I have never had one issue in all the years I’ve been with you. Great prices. Great service. Literally not one issue

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Caroline, Thank you for your wonderful review. We’re delighted to hear you’ve had a flawless experience with us over the years and that you’re happy with both our prices and service. Your loyalty and feedback mean a great deal to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Very good service and the range of…

Very good service and the range of work is going well 🙂 just got home

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Ayman, Thank you for your review. We’re glad to hear you’re finding the service very good and that everything is going well for you. We appreciate you taking the time to share your feedback.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Amazing service

Have been with 48 years now. Reception always brilliant, my monthly deal is unbeatable and can always get help through the app.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Eamonn, Thank you for your review. We’re delighted to hear you’ve been with 48 for years and are enjoying great reception, unbeatable value, and helpful support through the app. Your loyalty and feedback mean a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Never had any problems with 48mobile…

Never had any problems with 48mobile I'm with them for a couple of years now and everything works ok for me.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Terry, Thank you for your review. We’re delighted to hear you’ve been with 48 for a couple of years and that everything has been working well for you. We truly appreciate your continued support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Paddy, Thank you for your review. We’re glad to hear you’re finding great value with 48. We appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great value for money

Great value for money, great signal/network.

May 19, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Nicole, Thank you for your review. We’re delighted to hear you’re enjoying great value and strong network performance with 48. Your support is greatly appreciated.

Regards,
48 Mobile Team

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